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Bobby Hall
Bobby Hall at Bryan College Station Toyota
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Bobby Hall

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
53 Reviews
4.8

53 Reviews

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53 Reviews of Bobby Hall

March 08, 2025

Dealership Rating
Employee Rating

Don’t follow through. Part of your service staff answers “not my job to help you”. Sad More

by rgriggs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Randy Dowling, Russell Karli

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Mar 10, 2025

Bryan College Station Toyota responded

We’re sorry to hear about your experience. That’s not the level of service we aim to provide. We appreciate you bringing this to our attention and would like to discuss it further if you’re open to it. Customer Relations Manager customerservice@purdygroupusa.com

March 06, 2025

Dealership Rating
Employee Rating

Bryan college Station Toyota allways takes great care of there customers sales services and value More

by kukuibrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Hausenfluck, Tony Rogers

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Mar 06, 2025

Bryan College Station Toyota responded

Thank you for your positive feedback! We appreciate your support and are glad to hear you’ve had a great experience with our sales and service team! Customer Relations Manager customerservice@purdygroupusa.com

February 25, 2025

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Employee Rating

Only had an oil and filter change this time. So I had very little interface with Bobby Hall. He was fine. Overall I have had great experience with BCS Toyota. More

by WMMUSIAL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Bryan College Station Toyota responded

Thank you for sharing your experience with us! We're pleased to hear that you've had great experiences! Customer Relations Manager customerservice@purdygroupusa.com

February 21, 2025

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Employee Rating

The people that run and work at the BCS Toyota service department are top notch! They treat you like you're their best customer, and keep you updated on issues with your vehicle as the maintenance work More

by v.eric.barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 24, 2025

Bryan College Station Toyota responded

Thank you for your great feedback! We’re thrilled to hear that you had such a positive experience with our service team. Keeping our customers informed and providing top-notch service is always our goal. We truly appreciate your kind words and look forward to seeing you again! Customer Relations Manager customerservice@purdygroupusa.com

February 19, 2025

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Employee Rating

Great service, great communication and kept me updated, highly recommend, the service and sales staff are fantastic More

by M.FRENCH.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Bean, Haley McCulley

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Feb 20, 2025

Bryan College Station Toyota responded

Thank you for the wonderful review! We're so glad to hear that you had a positive experience with our service and sales teams. Your recommendation means a lot to us, and we look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 13, 2025

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Employee Rating

I arrived before the appointment time and Bobby started on my job immediately. He went over the things that I wanted to do and pointed out some items that I had forgotten. He also took care of a recall r More

by COONJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for your feedback! We're glad to hear that Bobby was able to get started on your service right away and ensured everything was taken care of efficiently. It's great that all your needs were addressed and completed on time. We appreciate your trust and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 12, 2025

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Employee Rating

10/10 would recommend. Everyone did a great job coordinating not only with me and to the tow company - but also with overall service. More

by mayebutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Carey Hausenfluck, Tony Rogers, Patrick Seigler, Abagail Mojica, Heather Beran

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Feb 13, 2025

Bryan College Station Toyota responded

Thank you for the fantastic review! We’re so happy to hear that everything went smoothly and that our team was able to coordinate effectively with both you and the tow company. We appreciate your recommendation and look forward to providing excellent service again in the future! Customer Relations Manager customerservice@purdygroupusa.com

February 09, 2025

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Employee Rating

Great service. I can always depend on Bobby to take good care of me. Thanks More

by WOOWOOINCCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 10, 2025

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! We are glad to hear that Bobby provided you with great service. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

February 06, 2025

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Employee Rating

I can honestly say there is absolutely no other dealership treating their customers this great Bryan college station Toyota is excellent and the customer service exceeds any charts More

by kimmdft80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zeeshan Devani, Randy Dowling, Justin Birdwell, Manny Lopez, Heather Beran, Dustin Holifield, Russell Karli

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Feb 06, 2025

Bryan College Station Toyota responded

Thank you for the wonderful feedback! We're thrilled to hear that you had such a great experience with us. Customer service is our top priority, and it's great to know we exceeded your expectations. We appreciate your support and look forward to serving you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

January 30, 2025

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Employee Rating

Excellent service and finished in less than an hour. I have never had a bad service experience. More

by CRAGERC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanner Gregory

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Feb 03, 2025

Bryan College Station Toyota responded

Thank you for the great feedback! We're so happy to hear you've had consistently positive experiences with us. We look forward to continuing to provide excellent service for you! Customer Relations Manager customerservice@purdygroupusa.com

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