Most times it takes forever, but this time was quick.
Thanks for the faster service.
Thanks for the faster service.
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by squirt004
Verified Customer
Verified Customer
Service Price Transparency
Jan 26, 2025 -
Tri State Nissan responded
Thank you for taking the time to leave a review! We truly appreciate your feedback, and we're happy to hear that your most recent visit was quicker than usual. We're always working to improve our service speed and efficiency, and it's great to know we met your expectations this time. We'll continue to work hard to make every visit as smooth and quick as possible. Thank you for choosing Tri-State Nissan!
Everything was on time and all set and issue was
diagnosed and resolved on spot that’s awesome. Highly recommend Tri-State Nissan Winchester.
diagnosed and resolved on spot that’s awesome. Highly recommend Tri-State Nissan Winchester.
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by munazafq
Verified Customer
Verified Customer
Service Price Transparency
Jan 23, 2025 -
Tri State Nissan responded
Thank you so much for your wonderful review! We're absolutely thrilled to hear that your experience at Tri-State Nissan in Winchester was so seamless and efficient. It’s fantastic to know that the issue was diagnosed and resolved on the spot! Our team—Kevin, Todd, Martin, Bob, Josh, and Skylar—will be excited to hear your kind words. We are truly committed to providing top-notch service and exceeding expectations, and your feedback is a true reflection of that. Thank you again for recommending us, and we look forward to serving you in the future!
excellent staff, very helpful and friendly and fast
service very affordable rates and services.
Thank you
service very affordable rates and services.
Thank you
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by mdes45
Verified Customer
Verified Customer
Service Price Transparency
Jan 01, 2025 -
Tri State Nissan responded
Thank you for your wonderful review! We're so glad to hear that you had an excellent experience with our team at Tri-State Nissan. It’s great to know that our staff, including Kevin, Todd, Martin, Bob, Josh, and Skylar, provided you with helpful, friendly, and efficient service. We always strive to make our services both fast and affordable, and your positive feedback motivates us to keep exceeding your expectations. Thank you for choosing us, and we look forward to assisting you again in the future!
TriState has been the sole servicer to my Murano, for
over 10 years. Bob Pressler is professional, knowledgeable, and friendly. Bob has always taken care of me, shows he cares, and provides superior cu
over 10 years. Bob Pressler is professional, knowledgeable, and friendly. Bob has always taken care of me, shows he cares, and provides superior customer service. Bob is my "go to" person.
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by BSM96
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2024 -
Tri State Nissan responded
Thank you so much for your continued trust and loyalty to Tri-State Nissan over the past 10 years! It truly means the world to us to know that we've been your go-to service center for your Murano. We're especially thrilled to hear that Bob Pressler has taken such good care of you throughout the years. His professionalism, knowledge, and friendly demeanor are exactly what we strive for in delivering top-tier service to all our customers, and it’s wonderful to know that he’s made such a positive impact.
Went in for an oil change and rotation.
Staff provided notice for upcoming services without incessantly pushing for it.
Staff provided notice for upcoming services without incessantly pushing for it.
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by AGLDN2010
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2024 -
Tri State Nissan responded
Thank you for your rating! We don't like pushy either, so I'm happy we gave you some great, smooth service. Have a fantastic day, and we'll see you soon!
The service department is amazing.
They are the reason I am a longtime repeat customer.
They are the reason I am a longtime repeat customer.
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by TAMARASTANSBERRY
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2024 -
Tri State Nissan responded
Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!
Great customer service!
!! Vladimir is great!
Great job, truck is great, and I recommend Nissan Winchester
!! Vladimir is great!
Great job, truck is great, and I recommend Nissan Winchester
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by jranddaughtersllc
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Tri State Nissan responded
We're delighted to hear about your positive experience, jranddaughtersllc! Thank you for taking the time to share your feedback. We're thrilled that Vladimir and our team at Nissan Winchester provided you with excellent customer service and that you're pleased with your truck. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, don't hesitate to reach out. Enjoy your new truck!
Service advisor Bob is great!
He is very nice and helpful. I only come there when he is working.
He is very nice and helpful. I only come there when he is working.
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by damiemaloneA
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2024 -
Tri State Nissan responded
Thank you for your feedback! We're delighted to hear that Bob provided you with exceptional service. We appreciate your loyalty and look forward to assisting you again in the future. If you ever need anything, don't hesitate to reach out.
I have always revered Tri State Nissanbut it's the
continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl
continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the glass. This to me is an obvious action. Now I again have a distracting blob on the windshield. So either Martin did not convey what I requested or Alan choice to ignore me.
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by aqst2010
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Tri State Nissan responded
We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.
Martin was great to work with.
Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years
Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years. Excellent Brand and Excellent Dealership. We will continue to purchase our vehicles there and all service work done there.
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by chris-shimp
Verified Customer
Verified Customer
Mar 04, 2024 -
Tri State Nissan responded
Thank you for your loyalty to Tri-State Nissan! We're delighted to hear that Martin provided you with excellent customer service, as always. It's fantastic to have been your dealership of choice for over 15 years, and we truly appreciate your continued trust and support. We look forward to serving you and your family for many more years to come!