TriState has been the sole servicer to my Murano, for
over 10 years. Bob Pressler is professional, knowledgeable, and friendly. Bob has always taken care of me, shows he cares, and provides superior cu
over 10 years. Bob Pressler is professional, knowledgeable, and friendly. Bob has always taken care of me, shows he cares, and provides superior customer service. Bob is my "go to" person.
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by BSM96
Verified Customer
Verified Customer
Service Price Transparency
Oct 15, 2024 -
Tri State Nissan responded
Thank you so much for your continued trust and loyalty to Tri-State Nissan over the past 10 years! It truly means the world to us to know that we've been your go-to service center for your Murano. We're especially thrilled to hear that Bob Pressler has taken such good care of you throughout the years. His professionalism, knowledge, and friendly demeanor are exactly what we strive for in delivering top-tier service to all our customers, and it’s wonderful to know that he’s made such a positive impact.
Went in for an oil change and rotation.
Staff provided notice for upcoming services without incessantly pushing for it.
Staff provided notice for upcoming services without incessantly pushing for it.
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by AGLDN2010
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2024 -
Tri State Nissan responded
Thank you for your rating! We don't like pushy either, so I'm happy we gave you some great, smooth service. Have a fantastic day, and we'll see you soon!
The service department is amazing.
They are the reason I am a longtime repeat customer.
They are the reason I am a longtime repeat customer.
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by TAMARASTANSBERRY
Verified Customer
Verified Customer
Service Price Transparency
Jun 05, 2024 -
Tri State Nissan responded
Thank you for your awesome review! I'm so excited that everything went smoothly for you! I'm looking forward to the repeat visits up ahead! Have a marvelous day!
Great customer service!
!! Vladimir is great!
Great job, truck is great, and I recommend Nissan Winchester
!! Vladimir is great!
Great job, truck is great, and I recommend Nissan Winchester
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by jranddaughtersllc
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Tri State Nissan responded
We're delighted to hear about your positive experience, jranddaughtersllc! Thank you for taking the time to share your feedback. We're thrilled that Vladimir and our team at Nissan Winchester provided you with excellent customer service and that you're pleased with your truck. Your recommendation means a lot to us, and we're grateful for your support. If you ever need anything else or have any questions, don't hesitate to reach out. Enjoy your new truck!
Service advisor Bob is great!
He is very nice and helpful. I only come there when he is working.
He is very nice and helpful. I only come there when he is working.
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by damiemaloneA
Verified Customer
Verified Customer
Service Price Transparency
Apr 02, 2024 -
Tri State Nissan responded
Thank you for your feedback! We're delighted to hear that Bob provided you with exceptional service. We appreciate your loyalty and look forward to assisting you again in the future. If you ever need anything, don't hesitate to reach out.
I have always revered Tri State Nissanbut it's the
continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the gl
continued lack to work within the owners care that drags them down. Previous inspection Iasked that when removing the inspection sticker clean the glass. This to me is an obvious action. Now I again have a distracting blob on the windshield. So either Martin did not convey what I requested or Alan choice to ignore me.
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by aqst2010
Verified Customer
Verified Customer
Service Price Transparency
Mar 25, 2024 -
Tri State Nissan responded
We appreciate your feedback and apologize for the oversight with your inspection. Rest assured, we take your concerns seriously and will address them with our team to ensure a smoother experience in the future. Please feel free to reach out directly if you have any further questions or concerns. We value your business and hope to make things right.
Martin was great to work with.
Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years
Great customer service as always from Tri-State Nissan. We’ve bought all of our vehicles there and all service work completed there for over 15 years. Excellent Brand and Excellent Dealership. We will continue to purchase our vehicles there and all service work done there.
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by chris-shimp
Verified Customer
Verified Customer
Mar 04, 2024 -
Tri State Nissan responded
Thank you for your loyalty to Tri-State Nissan! We're delighted to hear that Martin provided you with excellent customer service, as always. It's fantastic to have been your dealership of choice for over 15 years, and we truly appreciate your continued trust and support. We look forward to serving you and your family for many more years to come!
They are honest and they do great work bi trust them to
keep my Toyota running well
keep my Toyota running well
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by FRANLIPTON
Verified Customer
Verified Customer
Service Price Transparency
Feb 17, 2024 -
Tri State Nissan responded
Hello Valued Customer, We grateful for your time giving us a review and 5 star rating of your customer service experience. We appreciate the value of every single person that walks through our doors. Your time and loyalty are priceless and is what means the most to us and we are so lucky to have you invest that with us here at Tri-State Nissan. Thank you for being a member of our valued customer family. Hope you have a great day.
Very convenient to drop off and pick up for maintenance.
Staff is always very friendly
Staff is always very friendly
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by beegle4
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2024 -
Tri State Nissan responded
We appreciate your feedback! Ensuring convenience and maintaining a friendly atmosphere for our customers is always our priority. Thank you for choosing us for your maintenance needs. We look forward to continuing to provide you with excellent service in the future!
Feb 07, 2024 -
Tri State Nissan responded
Beegle4, Thank you for taking the time to let us know how we did. We are so grateful for your review and 5 star rating. Hope you have a blessed day!
Mike Brown was very professional and personable.
He listened to us and wasn’t “pushy”. We’ve always been happy with the sales and service depts at Tri-State.
He listened to us and wasn’t “pushy”. We’ve always been happy with the sales and service depts at Tri-State.
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by monaashby
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2024 -
Tri State Nissan responded
Monaashby, Thank you for taking the time to let us know how we did. We hope you have a great day! Please keep a lookout for the OFFICIAL FULL SURVEY from Nissan North America. This survey will work as a report card for our dealership. If you have any questions, please feel free to contact me directly.
Thank You,
Kind Regards,
Jennifer Stead
Owner Loyalty Manager
Tri-State Nissan
(540)771-3016