Bob Lackland
Bob Lackland at Oakes Kia
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Bob Lackland

Sales Manager

Oakes Kia

2900 Burlington St
North Kansas City, MO 64116

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4.3
6 Reviews
4.3

6 Reviews

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6 Reviews of Bob Lackland

December 20, 2024

Dealership Rating
Employee Rating

Travis was great. We were impressed with how he listened to our needs and preferences. He was incredibly patient and took the time to answer all our questions. He made More

by xalona.heartx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez , Travis Petrovich

Dec 20, 2024

Oakes Kia responded

It's fantastic to hear that Travis provided such attentive and patient service at Oakes Kia! We're delighted you found the perfect vehicle with his help. Thank you for sharing your experience, and enjoy your new ride!

December 19, 2024

Dealership Rating
Employee Rating

It was a weird experience they could have put a new bed cover on the nice Tacoma that I bought More

by berniederry.1966
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Suarez, Darren Iverson

Dec 19, 2024

Oakes Kia responded

Congratulations on your new Toyota Tacoma. We appreciate your business at Oakes Kia, and if you need anything else, please let us know.

November 30, 2024

Dealership Rating
Employee Rating

Very up front no games chuck was super good and the manager was super too. More

by jmihesuah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Reves, Charles Henn

Dec 03, 2024

Oakes Kia responded

Thank you for your kind words! Chuck and the Oakes Kia team will appreciate the shoutout!

November 22, 2024

Dealership Rating
Employee Rating

Deceitful regarding kbb cash offer and actual trade in offer. Offered 5,000 less than the low kbb offer just to play the game, eventually negotiated up to near the kbb offer. More

by ja
Trade-in Experience
Purchase Time
Recommend Dealer
No
Nov 22, 2024

Oakes Kia responded

It's disappointing to hear about your experience with the trade-in offer. We strive for transparency and fairness in our dealings, so it's concerning that this wasn't reflected during your visit. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Meaghan Hill - Finance Director - 816-474-2900

November 08, 2024

Dealership Rating
Employee Rating

I wanted a white vehicle. And they didn’t have one that I wanted on their lot with all the options I had to have. Let me tell you, challenge met and executed!!! They did a dea More

by reign.32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bruce Reves, Ramzi Alamawi, Seth Isaacs , Austin Seever

Nov 11, 2024

Oakes Kia responded

We're delighted to hear that our team at Oakes Kia was able to meet your needs and secure the perfect white Sorento for you! It's fantastic when everything comes together just right. Enjoy all those options in your new ride!

Nov 11, 2024

reign.32 responded

I couldn’t have asked for a better experience buying a new vehicle. I explained to them I’m from Pennsylvania and this is my first big purchase in Missouri. They explained everything and every process right down to the ridiculous taxes you have to pay!! They all treated me with respect and courtesy! I couldn’t ask for a better buying experience. This is my second Sorento. (I had one when I lived in PA) and I loved it. It treated me well. Thank you Oaks Kia. You definitely got a repeat customer

September 13, 2024

Dealership Rating
Employee Rating

Taylor is a great sales associate. He is very professional and thorough. He made the buying process easy! More

by jwkurtenbach
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Del Shoals , Taylor Adams

Sep 16, 2024

Oakes Kia responded

We're delighted to hear that Taylor made your buying experience smooth and easy at Oakes Kia. Thanks for the positive feedback!

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