Bob Keisler
Bob Keisler at Chapman Ford Northeast Philadelphia

Bob Keisler

Service Advisor

Chapman Ford Northeast Philadelphia

9371 Roosevelt Blvd
Philadelphia, PA 19114

5.0
176 Reviews
5.0

176 Reviews

Write a Review

176 Reviews of Bob Keisler

September 30, 2024

Dealership Rating
Employee Rating

Thank you Johnel for your service, your kindness and your help in everything for the purchase of our new car. He is the best seller I have ever met and above all an excellent human being. Grateful to the ent More

by Janny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raleigh Dawson, Johnel Bethea

May 04, 2024

Dealership Rating
Employee Rating

I Have bought my cars there for many of years. Brian always makes it easy and convenient for us. I have referred family members also. More

by Lisa H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Brooks

February 03, 2024

Dealership Rating
Employee Rating

Great service, quality cars. Great sales person Don took great care of me and got me good price More

by raggio722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hank Biaesch, Don Biddle, Joe Cleary , Tony Raggio

November 13, 2023

Dealership Rating
Employee Rating

My sales guy is Brian Brooks he is the nicest guy and efficient salesman that i have dealt with there I've been coming there for 12 years. I also really would like to give the service shop a great heads More

by Loobyez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 14, 2022

Dealership Rating
Employee Rating

I have had 2 of my vehicles serviced at Chapman multiple times and the staff are always friendly, they are very attentive and take time to answer any questions I have. I would definitely recommend them. More

by stephanieconnolly6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Fernandes , Jason Houser

July 31, 2021

Dealership Rating
Employee Rating

Don was great from start to finish. Whole team was great. Great customer service and communication. Would highly recommend Chapman Ford to everyone. Customer for life. More

by BDizzle
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Don Biddle, Alena Grassifulli

June 25, 2021

Dealership Rating
Employee Rating

I was given the run..around!!! First they told me my work was covered under warranty. 4 me 2 drive # 30 mins. 4 them 2 day it wasn't. Then they said part was there. Now it's not.!!! Never buying a FORD More

by Cherylhawkins0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Roy Fernandes , Michael Barker, Thomas McGregor, Justin Schneider, Logan Williams

December 14, 2020

Dealership Rating
Employee Rating

I am a proud owner of a 2015 Fusion that I purchased at Chapman NE in 2015. I recently needed a tow to them. They got back to me with the diagnosis in a timely fashion. Hats off (masks on) to the service d More

by DATSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cashier with the cute cat mask.

Dec 14, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

May 11, 2020

Dealership Rating
Employee Rating

I brought my vehicle in for two recalls on seperate occasions (fuel tank and airbag). Bob Keisler was my service rep. He was very professional and, curtious on both occasions. It was a pleasure working More

by Bryant Birch
Recommend Dealer
Yes
May 11, 2020

Chapman Ford Northeast Philadelphia responded

We really appreciate this review. Bob is an outstanding employee and never fails to satisfy his customers. Glad everything worked out well. We look forward to doing business with you again. Best of Luck!

May 08, 2020

Dealership Rating
Employee Rating

Great dealership. Service is extremely good. I have bought many cars here over the years without a problem. I recommend Chapman highly. Service always tell me costs upfront. More

by gmpritti
Recommend Dealer
Yes

Other Employees Tagged: Phil Agricoli

May 08, 2020

Chapman Ford Northeast Philadelphia responded

Thank you very much for your business and for taking the time to make known your experience with us! I hope you have a fantastic day and please think of us if we may ever be of service to you in the future.

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