Got in got out in a reasonable time, beautiful
experience, and the coffee was good....
experience, and the coffee was good....
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by Hugh
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2025 -
Buddy Chevrolet responded
Thank you, Hugh! We appreciate your positive feedback about your experience at Buddy Chevrolet. We're glad to hear you enjoyed the service and the coffee. We look forward to welcoming you back next time!
Sincerely, the Team at Buddy Chevrolet
The service advisor was probably new.
Lack of knowledge. And didn't have the tools to deal with customer service and the team repairing car. Poor skill on Giving feed back to loyal custom
Lack of knowledge. And didn't have the tools to deal with customer service and the team repairing car. Poor skill on Giving feed back to loyal customers. I been coming there for over 18 years. And never experienced so much disfuncktion with your service advisor. . Please address this. You are running away loyal customers. I was listening to other customers complaining. Please focus on your service desk . And taking care of loyalty customers are you will fail.
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by TERRYMYRICK8
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Harvey Jones
Oct 31, 2025 -
Buddy Chevrolet responded
Thank you for sharing your experience with us, Terry. We appreciate your loyalty to Buddy Chevrolet over the past 18 years. Your feedback regarding our service advisor's knowledge and customer service is important, and we will address it with our team to ensure we meet our customers' expectations. We encourage you to reach out directly to discuss your experience further. We are committed to improving our service and taking care of our loyal customers like you. Thank you again for your valuable feedback.
Sincerely, the Team at Buddy Chevrolet
The headlight that was replaced was not properly fixed.
When driving at night you will notice that the light is not aligned to give direct vision. I will return it to correct the problem.
When driving at night you will notice that the light is not aligned to give direct vision. I will return it to correct the problem.
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by TKOMBA
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2025 -
Buddy Chevrolet responded
Thank you for your feedback. We understand your concern regarding the headlight alignment and appreciate you bringing this to our attention. Please feel free to contact Buddy Chevrolet to arrange a time for us to correct the issue. We are committed to ensuring your satisfaction and look forward to resolving this for you.
Sincerely, the Team at Buddy Chevrolet
Changed oil and did reset my oil light still reading
empty now I can't rest it
empty now I can't rest it
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by DAVISLATRICE49
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2025 -
Buddy Chevrolet responded
Thank you for sharing your feedback, Latrice. We understand that having the oil light correctly reset is important for your vehicle’s maintenance. At Buddy Chevrolet, we aim to ensure all service tasks are completed thoroughly, and your comments help us review our process.
Our team is here to speak with you should you wish to continue the conversation. Your input is valued.
Sincerely, the Team at Buddy Chevrolet
Always great service.
Prompt professional and courteous. The prices aren’t bad but more coupons would be appreciated.
Prompt professional and courteous. The prices aren’t bad but more coupons would be appreciated.
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by SMILES4D
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2025 -
Buddy Chevrolet responded
Thank you! We’re delighted to hear that you consistently receive great service at Buddy Chevrolet. We appreciate your feedback about the coupons and will certainly take it into consideration. Looking forward to seeing you again soon!
Sincerely, the Team at Buddy Chevrolet
My last visit was to correct a problem that occurred with
a previous visit. Once the problem was brought to Benji's attention he handled it very professionally. I appreciate the greetings and welcome feeling
a previous visit. Once the problem was brought to Benji's attention he handled it very professionally. I appreciate the greetings and welcome feeling from all who I come in contact with.
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by alfredflanagan
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2025 -
Buddy Chevrolet responded
Thank you for your kind words, Alfred! We're thrilled to hear that Benji addressed your concerns professionally and that you felt welcomed during your visit. At Buddy Chevrolet, our team strives to ensure every customer has a positive experience. We look forward to seeing you again soon!
Sincerely, the Team at Buddy Chevrolet
I like that I’m able to pull up at any time or date and
still receive service
still receive service
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by SHELLBEASLEY
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2025 -
Buddy Chevrolet responded
Thank you for your positive feedback! We're glad to hear that you appreciate the convenience of our services at Buddy Chevrolet. We look forward to seeing you again soon!
Sincerely, the Team at Buddy Chevrolet
I have been using them since 2019, and I have brought my
car there for the same reason three times over the last year. $189 each time, and every time they said it was fixed. It kept overheating. Then finall
car there for the same reason three times over the last year. $189 each time, and every time they said it was fixed. It kept overheating. Then finally, someone took the time to look and say the problem all along was the reservoir and the three hoses. So, another $1500, plus all the other money that did not fix the problem. It's sad. Over 3000 dollars. I am disappointed, but again, there's nothing you can do. I trusted y'all, and I got tricked into spending unnecessary money. I feel take advantage off.
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by lynnettjackson
Verified Customer
Verified Customer
Service Price Transparency
Oct 10, 2025 -
Buddy Chevrolet responded
Thank you for sharing your experience with us. We understand your frustration, and it's clear that you’ve faced significant issues with your vehicle. At Buddy Chevrolet, we strive to ensure that our customers receive accurate diagnostics and the best service possible. We appreciate your feedback and would like to invite you to reach out to us directly to discuss your situation further. Your satisfaction is important to us, and we want to work towards a resolution. Thank you for your continued trust in us since 2019.
Sincerely, the Team at Buddy Chevrolet
Oct 11, 2025 -
lynnettjackson responded
I have expressed my concerns several times and left messages, but no one has ever reached back out. I tried to express my concerns without being loud and rude to the team. Money wasted, for something that should have been caught the first time. It's sad because people need their cars, and we trust people with the expectation that it will be done correctly. I come to the dealership for that trust. I pay and don't complain because of that trust, but to only find I have been deceived
Service was good.
My service rep, Jeff, was nice and helpful. My car is running great. The wait time was about 2.5 hrs but not surprising for a Sat.
My service rep, Jeff, was nice and helpful. My car is running great. The wait time was about 2.5 hrs but not surprising for a Sat.
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by Rukia
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Buddy Chevrolet responded
Thank you for sharing your experience with us, Rukia! We're glad to hear that you found our service good and that Jeff was helpful during your visit. It's great to know your car is running well. We appreciate your understanding regarding the wait time on a Saturday. If you have any further questions or need assistance, feel free to reach out to us at Buddy Chevrolet. We look forward to seeing you again!
Sincerely,
The Team at Buddy Chevrolet
Very professional.
Mr Banker very nice and business. He has the right title, service advisor!!
THANKS
Mr Banker very nice and business. He has the right title, service advisor!!
THANKS
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by PAULINELIZ67
Verified Customer
Verified Customer
Service Price Transparency
Oct 06, 2025 -
Buddy Chevrolet responded
Thank you for the review! We appreciate your kind words about our service advisor, Mr. Banker. We're glad to hear you had a professional experience at Buddy Chevrolet. We look forward to seeing you again soon!
Sincerely, the Team at Buddy Chevrolet