Bob Drollinger
Bob Drollinger at Byers Ford

Bob Drollinger

Pre-Owned Manager

Byers Ford

1101 Columbus Pike
Delaware, OH 43015

4.6
20 Reviews
4.6

20 Reviews

Write a Review

20 Reviews of Bob Drollinger

July 18, 2025

Dealership Rating
Employee Rating

Very trustworthy and friendly do very good quality work they only fit what needs to be done More

by glen53366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Byers Ford responded

Thank you so much for your kind words! We’re delighted to know you found our work trustworthy and of high quality. It means a lot to us that our approach to only addressing what’s necessary resonated with you. We look forward to helping you again in the future!

June 02, 2025

Dealership Rating
Employee Rating

Excellent experience! Thank you Jeff Ashbrook, Bob Drollinger and Bill Thorpe for your top notch customer service. It was the best we have received from any dealership. More

by themulheims
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Thorpe, Jeff Ashbrook

Jun 09, 2025

Byers Ford responded

Thank you so much for your kind words and for taking the time to share your experience with us. We’re thrilled to hear that Jeff Ashbrook, Bob Drollinger, and Bill Thorpe provided you with such exceptional customer service. Your recognition of the entire team and management truly means a lot, as we always strive to deliver the best possible experience to our customers. Knowing it was the best service you’ve received from any dealership is the ultimate compliment and motivates us to keep exceeding expectations. We’re grateful for your trust and support and look forward to assisting you again in the future!

May 30, 2025

Dealership Rating
Employee Rating

They are very professional they care about the customer I know my truck will be done on time 🇺🇸 More

by mcgeorge0462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Byers Ford responded

Thank you for your kind words and your trust in us! We’re committed to providing professional service and ensuring that every customer feels valued. It’s great to hear your confidence in our ability to deliver on time. We look forward to taking care of your truck and exceeding your expectations. Thank you for choosing us! 🇺🇸

May 23, 2025

Dealership Rating
Employee Rating

Carson is always friendly, accommodating and knowledgeable. Handles everything with professionalism & thoroughness. The service is always complete and done correctly the first time. More

by beckylr5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Byers Ford responded

Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Carson. Providing friendly, professional, and thorough service is something we always strive for, and it’s wonderful to know Carson has delivered just that. We appreciate your trust in us and look forward to assisting you again in the future!

May 13, 2025

Dealership Rating
Employee Rating

I was with the understanding that my oil changes where free since I bought the Highlander there. I was charged over $100.00 for the last oil change. They also said i needed new wipers front and back, I ju More

by Walt Fleak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2025

Byers Ford responded

Thank you for taking the time to share your feedback. We’re sorry to hear about your recent experience, and we completely understand your frustration. Regarding the oil change cost, we’d like to clarify any misunderstandings about the terms of your service plan. If you believed the oil change should have been included, we’d be happy to review your purchase records to ensure everything is accurate and transparent. Additionally, we apologize for the recommendation regarding the rear wiper. This clearly doesn’t align with the high standards we strive for, and we’ll address the matter with our team to ensure proper attention to detail moving forward. Your satisfaction is important to us, and we’d appreciate the opportunity to make things right. Please feel free to reach out so we can assist further. Thank you again for bringing this to our attention.

April 29, 2025

Dealership Rating
Employee Rating

Brought car in for oil change no appointment was necessary Carson got it right in and was done in a timely manner More

by fomoco52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2025

Dealership Rating
Employee Rating

They are great to work with. They went out and found the exact F250 that I was looking for. When I came in to do the test drive and purchase, it was very easy and did not take More

by cmllr33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan, Steve Cousins

October 24, 2024

Dealership Rating
Employee Rating

My salesperson, Mark, was very helpful and patient with me. He listened to my needs, and made suggestions as to what might be the best fit for me. I was able to order my truck and it arrived within just a More

by ryt2me57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgan

April 26, 2024

Dealership Rating
Employee Rating

If you are looking for a great place to buy a used car (or a new one), this is the place to go. From start to finish, I was treated like the most important customer they had. I found a 2022 Ford Escape on More

by Lori L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cousins , Grant Ceneskie

May 28, 2023

Dealership Rating
Employee Rating

Low pressure and a nice salesman and easy finance and a nice selection to choose from More

by Lkala112
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Byers Ford responded

Hi, thank you for choosing Byers Ford to purchase your new vehicle! We appreciate your business and are thankful for your review.

1

Dealership Inventory (266 Vehicles)

used 2020 Toyota 4Runner car, priced at $41,689
2020 Toyota 4Runner
used
N/A exterior
Automatic
Four-wheel Drive
used 2014 Jeep Wrangler Unlimited car, priced at $18,359
2014 Jeep Wrangler Unlimited
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2025 Ford F-150 car, priced at $73,065
2025 Ford F-150
new
White exterior
Automatic
Four-wheel Drive
new 2025 Ford Explorer car, priced at $50,063
2025 Ford Explorer
new
Star White Metallic Tri-Coat exterior
Automatic
Four-wheel Drive
new 2025 Ford Ranger car, priced at $60,900
2025 Ford Ranger
new
Shelter Green Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Transit-250 car, priced at $52,535
2025 Ford Transit-250
new
Oxford White exterior
Automatic
Rear-wheel Drive