Bob Bayer
Bob Bayer at Al Packer's White Marsh Ford

Bob Bayer | Page 3

Service Advisor

Al Packer's White Marsh Ford

9801 Pulaski Hwy
Baltimore, MD 21220

not yet
rated
32 Reviews
not yet
rated

32 Reviews

Write a Review

32 Reviews of Bob Bayer

July 30, 2018

Dealership Rating
Employee Rating

Professional and Accomodating Bob Bayer was very professional and accommodating during my recent visit to Al Packer. I came in because my brakes were acting strange and for my 140 More

by Michelle Pollhein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I cannot reccall, but the shuttle driver was extremely friendly and assisted with my door. True gentlemen!

Aug 04, 2018

Al Packer's White Marsh Ford responded

Thank you for the marvelous feedback. We are overjoyed to hear that our team provided you with outstanding service. We are so happy that you had a great service experience. We can't wait to see you again. Take care!

June 30, 2018

Dealership Rating
Employee Rating

Went in to get my car serviced They are always very professional. They always get everything done quickly and effectively. All in all this is a great dealership, with wonderful emp More

by Shy8295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2018

Al Packer's White Marsh Ford responded

Thank you for the fabulous feedback. We're thrilled to hear that our team provides you with immaculate service each time and you always have a great experience with us. We will see you next time. Drive safe!

June 27, 2018

Dealership Rating
Employee Rating

Excellent Service The staff was very accommodating and provided excellent service when I came in for my state inspection. The shuttle service and status updates on my c More

by remy1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2018

Al Packer's White Marsh Ford responded

Thank you for the lovely words. We're so glad to see you enjoyed your experience with us. We are thrilled to hear our team took excellent care of you and Bob was so helpful. We can't wait to see you back. Take care!

June 07, 2018

Dealership Rating
Employee Rating

Air bag recall I dropped off vehicle 3 hours later it was done. Painless. No problem. The service department has always performed well when I had any issues to deal More

by Themayne01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2018

Al Packer's White Marsh Ford responded

Thank you for the gracious feedback. We are so happy to see that you had a wonderful experience with us. We are excited to hear our team took excellent care of you and Bob was so helpful. We'll see you next time. Take care!

June 01, 2018

Dealership Rating
Employee Rating

Great service Shop was clean people where friendly the parts where there when I was told bob Bayer got me in explaining what needed to be done More

by Heaz32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 04, 2018

Al Packer's White Marsh Ford responded

Thank you for the feedback. We are delighted to see that you had a great experience with us. We are thrilled to see our team provided you with wonderful service and Bob was such a joy to work with. We'll see you next time. Take care!

May 06, 2018

Dealership Rating
Employee Rating

Service My service advisor, Christopher Kleinsmith was so professional and he got the job completed as soon as possible! I would recommend the service dept. More

by ANNOY8NG!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kleinsmith

May 07, 2018

Al Packer's White Marsh Ford responded

Thank you for the wonderful words. We're thrilled to hear you had such a lovely experience with us. We are happy that our team provided you with great service and Bob and Chris were such a pleasure to work with. We'll see you next time. Drive safe!

May 02, 2018

Dealership Rating
Employee Rating

Great job on my suv He took care of the problem he had my vehicle back to me fast. he was a man of his word.. it's good to have a promise keep but a car dealership More

by Pott3616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 07, 2018

Al Packer's White Marsh Ford responded

Thank you for the lovely feedback. We are so pleased to hear that you had such a great experience with us. We're pleased that our team provided you with excellent service and Bob was such a joy to work with. We will see you next time. Drive safe!

March 25, 2018

Dealership Rating
Employee Rating

Great service Great service. The service people were easy to deal and everything was completed in a timely manner. All the work was warranty related issues. Thank y More

by Dwood12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Sarandos

Mar 26, 2018

Al Packer's White Marsh Ford responded

We appreciate the kind words. We are so pleased to hear that you enjoyed your service visit with us. We're so happy that Bob provided you with fantastic service and was so easy to work with. We'll see you next time. Drive safe!

March 05, 2018

Dealership Rating
Employee Rating

130,000 mile maintenance and brake noise I am, overall, very pleased with the service department and Robert Bayer. The only problem is that I have a weird noise during braking (not normal) a More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2018

Al Packer's White Marsh Ford responded

Thank you, Michelle, for the great feedback. We are so pleased to hear that you had a good service experience with us. We're happy to hear that Robert provided you with great service. We look forward to seeing you again. Enjoy your week!

February 03, 2018

Dealership Rating
Employee Rating

recall robert made sure things were done quickly and orderly and was a great help with your shutle service jamal was informative and pleasant , when ready f More

by James Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamal Douglas

Feb 06, 2018

Al Packer's White Marsh Ford responded

Thanks James for the great feedback. We are so delighted that you had a wonderful experience with us. We are happy our team provided you with outstanding service. We'll see you next time. Drive safe!

Dealership Inventory (277 Vehicles)

new 2025 Ford Transit Cutaway car, priced at $77,715
2025 Ford Transit Cutaway
new
Oxford White exterior
Automatic
RWD
new 2026 Ford E-Series Cutaway car, priced at $67,215
2026 Ford E-Series Cutaway
new
Oxford White exterior
Automatic
RWD
new 2026 Ford Super Duty F-350 SRW car, priced at $96,240
2026 Ford Super Duty F-350 SRW
new
Argon Blue Metallic exterior
Automatic
4WD
new 2026 Ford Super Duty F-350 SRW car, priced at $76,885
2026 Ford Super Duty F-350 SRW
new
Oxford White exterior
Automatic
4WD
new 2026 Ford Super Duty F-350 SRW car, priced at $83,275
2026 Ford Super Duty F-350 SRW
new
Carbonized Gray Metallic exterior
Automatic
4WD
new 2026 Ford Transit Cargo Van car, priced at $51,100
2026 Ford Transit Cargo Van
new
Oxford White exterior
Automatic
RWD