Bo Heavin

Bo Heavin was my salesmen and had a great experience. He put no pressure at all on me to buy and Bo was willing to show me other models with no urgency of feeling rushed. He answered all my questions an He put no pressure at all on me to buy and Bo was willing to show me other models with no urgency of feeling rushed. He answered all my questions and I know I can reach out to him today if needed. I am extremely happy with my SUV which is certified gold. When I am ready for another vehicle I will return to Machens and work with Bo Heavin again, highly recommend. More

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Our second car we’ve bought from Machens and always an exceptional process from start to finish! Bo Heavin was phenomenal from getting us in with everyone’s busy schedules and finding us what we wanted! E exceptional process from start to finish! Bo Heavin was phenomenal from getting us in with everyone’s busy schedules and finding us what we wanted! Even staying really late on a Friday night. We will be back in the future! More

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Great team assisting through the process of purchasing our Ford. We appreciate Bo Heavin and the finance team going the extra mile to make the process simple. our Ford. We appreciate Bo Heavin and the finance team going the extra mile to make the process simple. More

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I was very pleased with Bo and Damon and my experience at Joe Machens Capital City Ford Joe Machens Capital City Ford More

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Very friendly and accommodating , the dealer was clean and easy to find . The process of buying was a smooth one and easy to find . The process of buying was a smooth one More

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Helped me get my first car, very happy about the experience and staff there at Joe machens experience and staff there at Joe machens More

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Shady management (financing was off that day) department caused my exceptional credit score to drop significantly. Rude to the point that even my 18 year old daughter passed on the vehicle - BECAUSE of the caused my exceptional credit score to drop significantly. Rude to the point that even my 18 year old daughter passed on the vehicle - BECAUSE of the pushy tactics. Continued to receive (at least 10) credit letters in the mail AFTER we said we were passing on the vehicle. I feel bad for any reputable employees (Bo), because management cost you a sale and any thoughts of future sales. More

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Bo was great to work with. He knows his job, he is personable and kind. He knows his job, he is personable and kind. More

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Austin has been very helpful in all the things we have done and all of the questions we have asked. done and all of the questions we have asked. More

by cmartin40 Verified Customer Verified Customer

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It took MUCH too long to buy a car. Lender and terms were not discussed before I got to the finance man after an extended wait. I will attempt to pay off the loan from my savings in ord Lender and terms were not discussed before I got to the finance man after an extended wait. I will attempt to pay off the loan from my savings in order to not pay the surprise exorbitant interest rate. My engine light came on three days after I took possession of the car. I'm not able to. get service at your dealership until 12/26 at 7:30 in the morning. Needless to say I'm not happy about either of these issues. More

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