Billy Monteverde

Ferman Chevrolet in Tarpon Springs is by far the best dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the great service I receive. More

by David Rutter Verified Customer Verified Customer

Report | Print

I brought my corvette in for service on 10/14 to fix an ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the sta ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the status of the repair and did not get a return call for several more days and it was then that I was told that they locked the keys in the car and when they tried to jimmy it open they broke the driver side window. They said it would be a few more days because they had to order a new window. I called multiple times to check status and did not receive a call back until they called to tell me that while installing the new window it slipped and broke the regulator. I called multiple times to check status and never received a call back. I went to the dealership in person and was told they fixed the window and regulator but that the car was not ready because they could not calibrate the part they installed in the steering column and they were waiting to hear back from engineering. I called again on 11/15 to check status and received a callback saying it was now ready. I went to pick it up on 11/16 but found that the car was not ready to go because they did not detail the car which they promised to do because when I brought the car in it was freshly detailed and while in their possession it became covered in dirt inside and out. I was told it would be ready on 11/18. I hope that this proves to be true. I inquired about a discount for the service work due to the extreme inconvenience caused by the dealership. I was told that they don’t give discounts for delays, no matter the length of the delay. In summary, they will have had my car for over 5 weeks to fix a problem that was quoted as a 4 day job, that is if it is indeed ready on 11/18. I also asked for a quote for some minor body repairs but will not have this work or any other work done at this dealership due to their horrible customer service and incompetence in performing the service. More

by John Verified Customer Verified Customer

Report | Print

i come from op because of the service the tours of the place i’m always treated right and always get what i ask for place i’m always treated right and always get what i ask for More

by tiffanypate123 Verified Customer Verified Customer

Report | Print

Lousy customer service and terrible repair care. Never a good outcome when you drop a car off and get it back worst than left it! Don’t use this dealer Never a good outcome when you drop a car off and get it back worst than left it! Don’t use this dealer More

by deke Verified Customer Verified Customer

Report | Print

The service manager was honest and went above and beyond my expectations. Much better experience than I had at the other local dealer. my expectations. Much better experience than I had at the other local dealer. More

by charlesweibel Verified Customer Verified Customer

Report | Print

Outstanding service! The work was completed expeditiosly! The service rep and the cashier were extremely courteous. The coffee and donuts were great! The work was completed expeditiosly! The service rep and the cashier were extremely courteous. The coffee and donuts were great! More

by emccomis.1026 Verified Customer Verified Customer

Report | Print

Ferman Chevrolet in Tarpon Springs is the absolute best Chevrolet dealership in the Tampa Bay market. Tony, my service advisor always does an outstanding job keeping me informed and taking care of my autom Chevrolet dealership in the Tampa Bay market. Tony, my service advisor always does an outstanding job keeping me informed and taking care of my automotive needs. My whole family purchases all their vehicles and has their service done at Ferman because of their outstanding customer service. More

by David Rutter Verified Customer Verified Customer

Report | Print

By far our sales rep Mike Sico and Ferman Chevy Tarpon Springs provided the best service and price. We were so impressed with their service, professionalism and delivery process that we’ll be using them f Springs provided the best service and price. We were so impressed with their service, professionalism and delivery process that we’ll be using them for our business’s fleet vehicles as well. Many thanks from our family to yours; Ferman Chevy of Tarpon Springs, a true 5 star dealership and team! Best, W& Palma Family More

by christa.wagner Verified Customer Verified Customer

Report | Print

Ferman Chevrolet service is great! They are friendly and informative. They also wash my truck when I have the time They are friendly and informative. They also wash my truck when I have the time More

by stevenkikta Verified Customer Verified Customer

Report | Print

Service department was great can't say the same for the salesman the operator great salesman the operator great More

by marlenebisson Verified Customer Verified Customer

Report | Print