Billy Monteverde
Service Director
Ferman Chevrolet Tarpon Springs
43520 US Hwy 19 N
Tarpon Springs, FL 34689
Dealership Experience
40 yrs
Industry Experience
40 yrs
Languages Spoken
English
264 Reviews
Write a Review264 Reviews of Billy Monteverde
December 21, 2024
I give a big thank you to the Ferman service team! Toni, my service advisor took great care of me once again. Thank you for all of the great service you give my entire family. I wish you all a very me Toni, my service advisor took great care of me once again. Thank you for all of the great service you give my entire family. I wish you all a very merry Christmas and a happy and prosperous new year! More
Other Employees Tagged: Tony Lang
December 19, 2024
My go to dealership for over 30 years! Bought my truck here new in 2001 and has been only serviced here since. Great sales and service departments! Great coffee and donuts as well. Bought my truck here new in 2001 and has been only serviced here since. Great sales and service departments! Great coffee and donuts as well. More
Other Employees Tagged: Tony Lang, Steve Kikta, Neil Mendes, Dave Deilkes
December 15, 2024
Ferman Tarpon Service Department is first class ! !! Billy , Steve and the crew are the Best !!! !! Billy , Steve and the crew are the Best !!! More
Other Employees Tagged: Steve Kikta
December 11, 2024
Very good sales people and managers very fast and knowledgeable on cars and paperwork in all fields knowledgeable on cars and paperwork in all fields More
Other Employees Tagged: Todd Ullestad, Kyle Steger, Jim Allison, Tracy Buczkowski, Patrick Browning, Lou Bernier, Grant Bedell, Phil DiPaolo, Anthony Alvarez
December 03, 2024
Steve was totally awesome great service . The person to whom I spoke to scheduled me for a different dealership but Steve got me in The person to whom I spoke to scheduled me for a different dealership but Steve got me in More
Other Employees Tagged: Tony Lang, Steve Kikta, Neil Mendes, Dave Deilkes
November 30, 2024
It is always a pleasure working with Tracy and Todd You guys always treat me fantastic thank you very much you Rock! guys always treat me fantastic thank you very much you Rock! More
Other Employees Tagged: Todd Ullestad, Kyle Steger, Tracy Buczkowski, Dave Deilkes
November 29, 2024
My service was Scheduled quick and performed in a very timely manner. A review of all my past services were done and recommended what to be done moving forward timely manner. A review of all my past services were done and recommended what to be done moving forward More
Other Employees Tagged: Steve Kikta
November 19, 2024
Ferman Chevrolet in Tarpon Springs is by far the best dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the dealership in the whole Tampa Bay area. Tony Lang, who is my service advisor, thorough friendly, and always keeps me well informed. Thank you for the great service I receive. More
Other Employees Tagged: Tony Lang, Tracy Buczkowski
November 16, 2024
I brought my corvette in for service on 10/14 to fix an ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the sta ignition switch issue. I was told it would be a 4 day job due to the need to order the part. After 4 days I called multiple times to check on the status of the repair and did not get a return call for several more days and it was then that I was told that they locked the keys in the car and when they tried to jimmy it open they broke the driver side window. They said it would be a few more days because they had to order a new window. I called multiple times to check status and did not receive a call back until they called to tell me that while installing the new window it slipped and broke the regulator. I called multiple times to check status and never received a call back. I went to the dealership in person and was told they fixed the window and regulator but that the car was not ready because they could not calibrate the part they installed in the steering column and they were waiting to hear back from engineering. I called again on 11/15 to check status and received a callback saying it was now ready. I went to pick it up on 11/16 but found that the car was not ready to go because they did not detail the car which they promised to do because when I brought the car in it was freshly detailed and while in their possession it became covered in dirt inside and out. I was told it would be ready on 11/18. I hope that this proves to be true. I inquired about a discount for the service work due to the extreme inconvenience caused by the dealership. I was told that they don’t give discounts for delays, no matter the length of the delay. In summary, they will have had my car for over 5 weeks to fix a problem that was quoted as a 4 day job, that is if it is indeed ready on 11/18. I also asked for a quote for some minor body repairs but will not have this work or any other work done at this dealership due to their horrible customer service and incompetence in performing the service. More
Other Employees Tagged: Tony Lang, Neil Mendes
November 15, 2024
i come from op because of the service the tours of the place i’m always treated right and always get what i ask for place i’m always treated right and always get what i ask for More
Other Employees Tagged: Todd Ullestad, Keith Quackenbush, Kyle Steger, Jim Allison, Patrick Browning, Lou Bernier, Grant Bedell, Anthony Alvarez