Tracy Buczkowski

The overall experience was horrible. The car should never have been given to me with 18% charge. No one in the dealership understood the Tesla app and the paperwork that I needed to regi The car should never have been given to me with 18% charge. No one in the dealership understood the Tesla app and the paperwork that I needed to register with Tesla. That paperwork is required for transfer of the car to me through the tesla app. The car was dirty. No one told me the lot is being blocked off and locked up. My wife’s jeep was locked in the lot, and she needed the car early the next morning. I had to come back to the lot and drive over a curb to get her jeep out. You can see it on your video! Colten and Bogy did great, the sales manager Ed I think (he owns a Volvo hybrid) was great the next day and did what he could to get me to a 22% charge in a couple of hours. I got the paperwork so I could then register the car and use the super charger the next day. No one at the dealership knows enough about a tesla to sell one. My appointment was scheduled the previous day although I was about 15 minutes late. More

by jwalker41 Verified Customer Verified Customer

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Great experience! We were treated very well by everyone, start to finish. Thank you. Highly recommended. We were treated very well by everyone, start to finish. Thank you. Highly recommended. More

by chris Verified Customer Verified Customer

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Everyone at Ferman Chevrolet treats me and my family like gold. I wouldn’t go anywhere else! gold. I wouldn’t go anywhere else! More

by David Rutter Verified Customer Verified Customer

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Every thing worked out great. Tracy Buczkowski was a pleasure to deal with,she was very knowledgeable and knew a lot about the 2500hd.I would highly recommend her and your d Tracy Buczkowski was a pleasure to deal with,she was very knowledgeable and knew a lot about the 2500hd.I would highly recommend her and your dealership. More

by plumber15 Verified Customer Verified Customer

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Awesome, knowledgeable staff. I totally recommend this dealership. Hard workers. Great listeners. I will return. I totally recommend this dealership. Hard workers. Great listeners. I will return. More

by cl Verified Customer Verified Customer

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First I would like to thank Bill Monteverdi for letting me know about a truck on the lot I might be interested in. This was last June . Fell in love bought the truck took it in for an oil change. The staf me know about a truck on the lot I might be interested in. This was last June . Fell in love bought the truck took it in for an oil change. The staff amazing they even wash the truck for me !!! 5 stars !!! Thank You Ferman . More

by jimmytirikos Verified Customer Verified Customer

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Great experience, the whole staff was so helpful and Tracy went out of the way to make sure we understood what every feature in the Tahoe was for. Tracy went out of the way to make sure we understood what every feature in the Tahoe was for. More

by ErickaB Verified Customer Verified Customer

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They were very accommodating and my 8yr old has a great time during the many hours we were there! time during the many hours we were there! More

by tryp13 Verified Customer Verified Customer

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It was great Everything was professional and efficient and delivered as promised and we're happy with the car and delivered as promised and we're happy with the car More

by bmamolou Verified Customer Verified Customer

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Everyone was very accommodating and direct. We were very pleased with the service Extraordinarily professional We were very pleased with the service Extraordinarily professional More

by bmamolou Verified Customer Verified Customer

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