Billy Gruver

Norman Hyundai responded

Thank you for the wonderful feedback! We're so glad to hear you had a great experience with our team at Norman Hyundai. Providing excellent service and fair pricing is what we strive for every day. We truly appreciate your support and look forward to serving you again! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for taking the time to share your experience. We're truly sorry for the way things played out — especially after you were so close to finalizing a deal. It’s incredibly frustrating to feel like you’re moving forward only to find out the vehicle was sold. We really appreciate you recognizing Billy’s efforts and giving a shout-out to Logan for going above and beyond with financing. That means a lot, and we’ll be sure to pass on your kind words. That said, you’re absolutely right — better communication could have made a big difference here. Your feedback is being shared with our team so we can improve and prevent situations like this in the future. We’d still love the opportunity to help you find the right vehicle, and make it a smooth, positive experience from start to finish. Thank you again for your honesty and understanding. Servicing You and Nothing Else! Your Norman Hyundai Team.

Norman Hyundai responded

Thank you for the fantastic review! We're so glad Billy and Raven were able to help you find the perfect vehicle. It means a lot to hear they made the experience smooth and enjoyable. We’ll be sure to pass along your kind words to both of them. Enjoy your new ride, and thank you for recommending us — 10 out of 10! 🙌🚗 Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you so much for your wonderful review! At Norman Hyundai, we are dedicated to providing a car buying experience that’s caring, supportive, and stress-free. We're thrilled to hear our team’s hard work, compassion, and commitment to great customer service made a difference for you. Your appreciation means the world to us, and we look forward to continuing to serve you and the Norman community with smiling faces and top-notch service. Thank you for choosing Norman Hyundai! Servicing You and Nothing Else! Your team at Norman Hyundai

Norman Hyundai responded

Thank you for sharing your experience! We’re so glad to hear the process was easy and hassle-free for you. Our goal is always to make car buying as smooth and stress-free as possible, no matter the circumstances. We truly appreciate your trust in us and are honored to have been part of your journey. Enjoy your new ride! Servicing You and Nothing Else! Your team at Norman Hyudnai

Norman Hyundai responded

Thank you for your continued trust in Norman Hyundai! We're honored to have you as part of our family and thrilled to hear that each experience has been a great one. We truly appreciate your loyalty and look forward to serving you again in the future. Enjoy your vehicle! Serving You and Nothing Else! Your Norman Hyundai Team.

Norman Hyundai responded

Thank you so much for your amazing review and for coming back to Norman Hyundai for your second vehicle! We're thrilled to hear that our team made you feel at home (with chocolate and water too 😊) and delivered exactly what you wanted—without any pressure. Your kind words mean the world to us, and we’re so grateful for your continued trust and recommendation. We look forward to being here for you every mile of the way! Servicing You and Nothing Else! Your Norman Hyundai Team

Norman Hyundai responded

Thank you so much for sharing your experience! We're thrilled to hear that Billy made your visit enjoyable and easygoing, and that you felt understood in your decision to downsize your vehicle. It's always great when you can connect with a salesperson who makes the process smooth and fun. We'll be sure to pass along your kind words to both Billy and Logan. We truly appreciate your recommendation and look forward to helping you and your friends in the future! Thank you, Norman Hyunai Team.

Norman Hyundai responded

Thank you for your kind words! We're thrilled to hear that our team was able to meet your vehicle needs with professionalism and courtesy. We always strive to listen carefully to our customers and provide the best options without pressure. Your feedback means a lot to us, and we're grateful for the opportunity to assist you!

Norman Hyundai responded

Wow, thank you for the incredible review! We’re so glad Billy could make your experience that much better. It sounds like he really took the time to understand your needs and made sure you were comfortable throughout the process. We'll be sure to pass along your kind words to him! If you ever need anything else, don’t hesitate to reach out. Enjoy your new vehicle!