Billy Gruver

Norman Hyundai responded

Thank you for your kind words! We're thrilled to hear that our team was able to meet your vehicle needs with professionalism and courtesy. We always strive to listen carefully to our customers and provide the best options without pressure. Your feedback means a lot to us, and we're grateful for the opportunity to assist you!

Norman Hyundai responded

Wow, thank you for the incredible review! We’re so glad Billy could make your experience that much better. It sounds like he really took the time to understand your needs and made sure you were comfortable throughout the process. We'll be sure to pass along your kind words to him! If you ever need anything else, don’t hesitate to reach out. Enjoy your new vehicle!

Norman Hyundai responded

Thank you so much for the fantastic review! We’re thrilled to hear that you’ve had such a positive experience not just during your purchase, but also with our service department. Keeping you updated every step of the way is something we’re passionate about, and we’re so glad you appreciate the minute-by-minute updates and inspection videos. It’s great to know that our team’s professionalism and dedication are making a difference. We truly appreciate your trust in us, and we’re excited to continue providing you with top-notch service. Thanks again for the five-star feedback—your support means the world to us!

Norman Hyundai responded

Thank you for the fantastic review! We’re so glad to hear that you had a positive experience with our team, from the knowledgeable sales staff to our friendly management and strong financial team. It’s great to know that your trust in us extends to the Genesis brand as well! We truly appreciate your confidence and look forward to serving you for many years to come. If you ever need anything, don’t hesitate to reach out!

Norman Hyundai responded

Thank you for the kind words! We're glad you found our dealership clean, pleasant, and our team friendly and helpful. We appreciate your understanding regarding the parking situation during our remodel—it's something we're actively working to improve. We value your feedback and look forward to serving you again soon. If you need anything, don’t hesitate to let us know!

Norman Hyundai responded

Certainly! Here's the revised version without the customer’s name and signature fields: Thank you so much for your wonderful review! We’re so glad to hear that Shane made your car-buying experience a positive one. It’s great to know that he was able to understand exactly what you were looking for and help you find the perfect vehicle. We truly appreciate your kind words and are thrilled that you're happy with your purchase. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride, and thanks again for choosing Norman Hyundai!

Norman Hyundai responded

Thank you for the fantastic review! We're so glad to hear that Billy provided you with excellent service and helped you find exactly what you were looking for. We always strive for transparency and a straightforward approach, so it’s great to know that Billy delivered on that. We truly appreciate your feedback and are grateful for the opportunity to assist you. If you need anything else, don’t hesitate to reach out!

EmMullins responded

Very friendly, listened to everything I said. They were not pushy. Clean environment. Billy G did amazing. He made my son and I feel like family. I would recommend Billy to anyone. Kenneth D did great at explaining everything to me when I was filling out the paperwork.