Billy Genereux

Tried fixing my brake issue, would call and they said they were fixed. Went to pick up and they were still dropping to the floor 40 percent after they said they were fine. This happened 3 times! I had to they were fixed. Went to pick up and they were still dropping to the floor 40 percent after they said they were fine. This happened 3 times! I had to fight to get them to fix it 100 percent by the 3rd time of bring it back they finally fixed something and they feel good. But had to argue to get them to do it. Also one of the times they lost my brake fluid cap, left a dirty rag under my hood ( that could’ve caught fire ) and left a water bottle that was half full in my cup holder. Super unprofessional! I will never be back, had a nightmare of a time and will make sure every one of my friends and family never go here. Agnes was great though but your maintenance techs are horrible and unprofessional More

by Tomjkozak Verified Customer Verified Customer

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John made my Bronco purchase experience a pleasure from start to finish. I would highly recommend Family Ford of Enfield to friends and family. start to finish. I would highly recommend Family Ford of Enfield to friends and family. More

by modea6456 Verified Customer Verified Customer

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Thanks for great service. .. They gave me a ride home from the appointment when a loaner was not available. .. They gave me a ride home from the appointment when a loaner was not available. More

by Lisa.Castonguay Verified Customer Verified Customer

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Purchasing a car at the dealership was a pleasant experience. Gary’s attention to detail was great. experience. Gary’s attention to detail was great. More

by Jon.landry Verified Customer Verified Customer

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I purchased a 2007 Mustang GT from Family Ford. Great service, car in excellent condition. Highly recommend! Great service, car in excellent condition. Highly recommend! More

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Everyone at Family is great. The service department has been very accommodating. The sales manager was fantastic, made sure I got in the car I wanted which is a dream to drive. The service department has been very accommodating. The sales manager was fantastic, made sure I got in the car I wanted which is a dream to drive. I only had one issue with 3 salesman and management addressed it. I would highly recommend Family Ford. More

by paultmann Verified Customer Verified Customer

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We had a very pleasant experience buying from Family Ford of Enfield. Both Billy and Andrew were knowledgeable and great to work with. of Enfield. Both Billy and Andrew were knowledgeable and great to work with. More

by tanvir.manjur Verified Customer Verified Customer

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They were easy to work with. So far the Truck is excellent. They were very helpful exploring our purchase options. So far the Truck is excellent. They were very helpful exploring our purchase options. More

by rob.hurley1974 Verified Customer Verified Customer

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Unfortunately I wasn’t able to purchase from Family Ford. The Kona I had signed for had major structural damage. Billy and Jorge when out of there way to help and reverse the deal, I will continue to recomme The Kona I had signed for had major structural damage. Billy and Jorge when out of there way to help and reverse the deal, I will continue to recommend people to them and hope to one day buy my next car there. More

by salbano108 Verified Customer Verified Customer

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Entire team was very helpful. Went the extra mile(s) to get me the truck I was looking for in a timely manner. Gave a fair trade in offer Went the extra mile(s) to get me the truck I was looking for in a timely manner. Gave a fair trade in offer More

by nick.pellegrini85 Verified Customer Verified Customer

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