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Billy Genereux
Billy Genereux at Family Ford of Enfield
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Billy Genereux

Sales Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8
114 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

23 yrs, 9 mos

Specialties & Trainings

US Navy Air Traffic Controller 93-01-

4.8

114 Reviews

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114 Reviews of Billy Genereux

October 12, 2024

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Employee Rating

Thanks for great service. .. They gave me a ride home from the appointment when a loaner was not available. More

by Lisa.Castonguay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai, Andrew Mcneal

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Oct 13, 2024

Family Ford of Enfield responded

Thank you, Lisa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

September 28, 2024

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Employee Rating

Purchasing a car at the dealership was a pleasant experience. Gary’s attention to detail was great. More

by Jon.landry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Craven

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Sep 29, 2024

Family Ford of Enfield responded

Jon, Thank you for taking the time to share your thoughts on working with Gary and our team. We're glad to hear we delivered such a great experience!

September 26, 2024

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Employee Rating

I purchased a 2007 Mustang GT from Family Ford. Great service, car in excellent condition. Highly recommend! More

by nickfederico22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez

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Sep 27, 2024

Family Ford of Enfield responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Congratulations on your 2007 Ford Mustang GT!

September 21, 2024

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Employee Rating

Everyone at Family is great. The service department has been very accommodating. The sales manager was fantastic, made sure I got in the car I wanted which is a dream to drive. More

by paultmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Andrew Mcneal

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Sep 23, 2024

Family Ford of Enfield responded

Paul, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 07, 2024

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Employee Rating

We had a very pleasant experience buying from Family Ford of Enfield. Both Billy and Andrew were knowledgeable and great to work with. More

by tanvir.manjur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mcneal

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Sep 08, 2024

Family Ford of Enfield responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 07, 2024

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Employee Rating

They were easy to work with. So far the Truck is excellent. They were very helpful exploring our purchase options. More

by rob.hurley1974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Mcneal

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Sep 08, 2024

Family Ford of Enfield responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Family Ford of Enfield are glad to have you as a customer.

August 29, 2024

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Employee Rating

Unfortunately I wasn’t able to purchase from Family Ford. The Kona I had signed for had major structural damage. Billy and Jorge when out of there way to help and reverse the deal, I will continue to recomme More

by salbano108
Recommend Dealer
Yes

Other Employees Tagged: Jorge Suarez

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Aug 30, 2024

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that Billy and Jorge had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2024

Dealership Rating
Employee Rating

Entire team was very helpful. Went the extra mile(s) to get me the truck I was looking for in a timely manner. Gave a fair trade in offer More

by nick.pellegrini85
Recommend Dealer
Yes

Other Employees Tagged: John Tranghese, Brendan Miller , Karina

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Aug 18, 2024

Family Ford of Enfield responded

Nick, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 13, 2024

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Employee Rating

Very nice salesman, but very slow and getting back to customer about certain things, but in all very good place, very honest and upfront More

by willbbaillargeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 14, 2024

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

June 25, 2024

Dealership Rating
Employee Rating

I feel I can always put my trust in Family Ford of Enfield. Have been a customer since 2011. More

by ENAID
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Agnes Pusztai, William McGowan , Greg Larouche

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Jun 25, 2024

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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