Haley greeted my family as soon as we arrived at the
dealership. She asked about our visit to Toyota and what were we in the market for. She began to provide answers to all of our questions then started
dealership. She asked about our visit to Toyota and what were we in the market for. She began to provide answers to all of our questions then started showing us vehicles. While Haley was showing us some vehicles Toyota team members were searching for other vehicles on our list. Haley and her Toyota team members worked so well together our visit so enjoyable so we purchased one vehicle and started the process to purchase a second vehicle.
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by THEMORGASM67
Verified Customer
Verified Customer
Dec 29, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your experience. We are glad Haley and the team provided attentive service and made your visit enjoyable. Congratulations on your vehicle purchase!
Customer Relations Manager
customerservice@purdygroupusa.com
I walked in and Jessie was the first oerson I saw, he sat
and looked at me for quite a while before asking me if he could help me, he was good during sale but once purchased I could tell he was ready to get
and looked at me for quite a while before asking me if he could help me, he was good during sale but once purchased I could tell he was ready to get me on my way. I was told the payment I made that day was my first payment, that was a lie, they took my tire refund and 600$ I guess went in their pockets?!? I just hate the car buying experience, it’s all a game.
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by DKMCC123
Verified Customer
Verified Customer
Dec 29, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your experience. We are glad Jessie was helpful during the sale, but we are sorry for the concerns you raised after the purchase. Clear communication about payments and refunds is critical, and we regret that this was not handled in a way that built trust. We take your feedback seriously and are reviewing this internally to ensure better transparency. If you are open to it, please contact us so we can review your situation and provide any assistance we can.
Customer Relations Manager
customerservice@purdygroupusa.com
Up front and goes the extra mile for the convenience and
satisfaction to the customer .
satisfaction to the customer .
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by SHIRLEY58AF
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Bryan College Station Toyota responded
Thank you for your kind words. We are happy to hear that our team went the extra mile to ensure your satisfaction and convenience. We appreciate your feedback.
Customer Relations Manager
customerservice@purdygroupusa.com
The dealership was able to beat the best price I was able
to find anywhere else.
Jessie made every effort to make sure I was completely satisfied with the entire process.
to find anywhere else.
Jessie made every effort to make sure I was completely satisfied with the entire process.
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by egteab
Dec 01, 2025 -
Bryan College Station Toyota responded
Thank you for your feedback. We are glad the dealership could offer a competitive price and that Jessie worked hard to ensure you were satisfied throughout the process. Wishing you happy miles!
Customer Relations Manager
customerservice@purdygroupusa.com
BEST TOYOTA SALES AND SERVICE IN THE NATION.
.. OUTSTANDING EXCELLENCE ABOVE AND BEYOND THANK YOU
.. OUTSTANDING EXCELLENCE ABOVE AND BEYOND THANK YOU
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by kwjames1961
Verified Customer
Verified Customer
Service Price Transparency
Oct 23, 2025 -
Bryan College Station Toyota responded
We are pleased to hear you had a positive experience with our sales and service teams. It’s wonderful to know their dedication and professionalism made such an impression!
Customer Relations Manager
customerservice@purdygroupusa.com
Excellent Dealership with an excellent sales person.
Also, always has very good service. Will probably buy another car again in the future!
Also, always has very good service. Will probably buy another car again in the future!
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by TAQUARLES
Verified Customer
Verified Customer
Service Price Transparency
Oct 22, 2025 -
Bryan College Station Toyota responded
We are glad to hear you had an excellent experience with both our sales team and service department. We look forward to assisting you with your next vehicle purchase in the future!
Customer Relations Manager
customerservice@purdygroupusa.com
Oct 22, 2025 -
TAQUARLES responded
Thank you for responding!
Oct 22, 2025 -
TAQUARLES responded
Thanks for sending this! Will look forward to buying another new vehicle in the future.
Oct 22, 2025 -
TAQUARLES responded
Thank you for the deal you gave us!
We had a rough start with miscommunication over a 4Runner
we drove 3.5 hours for, only to find it had already been sold. Thankfully, Billy and Nikki went above and beyond to make things right and ensured thi
we drove 3.5 hours for, only to find it had already been sold. Thankfully, Billy and Nikki went above and beyond to make things right and ensured this was not the typical experience we should have had. They turned our frustration into a positive experience, and we ended up with a different 4Runner that we absolutely love. Great deal, excellent service, and we will definitely purchase here again.
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by MEGLEONETTI85
Verified Customer
Verified Customer
Sep 23, 2025 -
Bryan College Station Toyota responded
We are glad Billy and Nikki were able to turn things around and make your experience a positive one! It’s wonderful to hear you found a 4Runner you love and felt well taken care of despite the initial miscommunication. We look forward to assisting you again in the future.
Customer Relations Manager
customerservice@purdygroupusa.com
Embellished MPG and did not spend enough time explaining
multi-media functions of vehicle. Felt car was overvalued by dealership.
multi-media functions of vehicle. Felt car was overvalued by dealership.
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by gandj526
Verified Customer
Verified Customer
Sep 10, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet expectations. We aim to provide clear information on vehicle features and pricing; your input will help us improve our support for customers in the future.
Customer Relations Manager
customerservice@purdygroupusa.com
Very good experience.
Excellent customer service in a minimum amount of time. The salesman that we dealt with was very good. Would recommend the dealership to all other pe
Excellent customer service in a minimum amount of time. The salesman that we dealt with was very good. Would recommend the dealership to all other people.
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by TAQUARLES
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2025 -
Bryan College Station Toyota responded
Thank you for your kind words! We are glad you had a positive experience and appreciated the efficient service from our sales team. We appreciate your recommendation!
Customer Relations Manager
customerservice@purdygroupusa.com
Oct 21, 2025 -
TAQUARLES responded
Excellent dealership
Oct 21, 2025 -
TAQUARLES responded
Excellent dealership
Oct 22, 2025 -
TAQUARLES responded
Thank you for the new car and we will more than likely buy another new car in the future. We always enjoy the good deals we get at the dealership.
Oct 22, 2025 -
TAQUARLES responded
Thanks for the excellent dealership!
Oct 22, 2025 -
TAQUARLES responded
Thank you!
The service team was very fast, courteous, & pleasant,
cheerful, help full, reasonable pricing, clean waiting area & restroom
cheerful, help full, reasonable pricing, clean waiting area & restroom
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by bdbean1@yahoo.com
Verified Customer
Verified Customer
Service Price Transparency
Apr 28, 2025 -
Bryan College Station Toyota responded
Thank you for sharing your experience! We are glad that the service team provided fast and courteous support and that you enjoyed the clean and comfortable environment. We appreciate your trust and look forward to assisting you again!
Customer Relations Manager
customerservice@purdygroupusa.com