Bill Thorpe

Mark and Bill were great to work with and having the CarFax report available online for your used car inventory was the reason I went with your dealership. Thanks all! CarFax report available online for your used car inventory was the reason I went with your dealership. Thanks all! More

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Mark Morgan was great salesman , answered all my questions! My Truck had to go back into service because the actuator and a connector were bad service rider Carson was great answered all my questio questions! My Truck had to go back into service because the actuator and a connector were bad service rider Carson was great answered all my question and so was the technician. Thank you very much! More

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Easy, efficient and friendly to do business with. This was the 4rth car from Byers and it has always been a good experience. This was the 4rth car from Byers and it has always been a good experience. More

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Staff was friendly and not to pushy. The whole process was pretty quick and easy. Mark and Bill were very helpful. The whole process was pretty quick and easy. Mark and Bill were very helpful. More

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Friendly staff, no pressure. I will be going back when its time for a new truck. I will be going back when its time for a new truck. More

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Salesman Mark gets 5 stars while Bill and the rest of the finance team and office get -3 stars due to a refusal to deliver a used car title which turned out to have an odometer discrepancy. No title to the finance team and office get -3 stars due to a refusal to deliver a used car title which turned out to have an odometer discrepancy. No title to the bank, no memo to me 6 months later. And the worst and most relevant part... No follow up calls to my concerns. Garbage customer service that has resulted in a complaint filed and a full refund pending. Avoid while Bill is employed in finance! More

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It’s good to know that honorable people still exist! Jeff Ashbrook is a fine gentleman and truly enjoyed dealing with him. Jeff Ashbrook is a fine gentleman and truly enjoyed dealing with him. More

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John Grijak was our salesman, and the entire experience was outstanding. John’s upfront honesty and extensive knowledge made the purchasing of our new F-150 a breeze. We had to have our truck built in orde was outstanding. John’s upfront honesty and extensive knowledge made the purchasing of our new F-150 a breeze. We had to have our truck built in order to get exactly what we needed to be able to pull our 8500 lb. Camper. We are currently at Niagara Falls and our new truck did a great job pulling our camper. More

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Low pressure and a nice salesman and easy finance and a nice selection to choose from nice selection to choose from More

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Totally professional dealership. Our interactions with the salesperson couldn’t have been any better. He was laid back, answered all our questions, and with zero pressure to buy a Our interactions with the salesperson couldn’t have been any better. He was laid back, answered all our questions, and with zero pressure to buy anything. Absolutely awesome and surprisingly enjoyable experience for a car dealership. We were very happy to purchase a SUV from this dealership and this salesperson. And we love the used SUV we purchased. Thanks Kollin! We’ll send our friends and family your way! And the close-out process was quick and easy. We were in and out of there in 15 minutes because the gentleman was totally prepared when we sat down with him to sign papers. We really appreciated the ease and professionalism of this dealership. We’ll definitely buy here again! More

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