Bill Terhorst | Page 26

Professional and Genuine! I cannot put into words my experience shopping for a vehicle at Valley Honda. Bill Terhorst professionalism throughout the entire process was beyond I cannot put into words my experience shopping for a vehicle at Valley Honda. Bill Terhorst professionalism throughout the entire process was beyond remarkable! Anytime I had a question or needed any information, Bill always found time to get back to me right away. During this whole process of shopping for a car, Bill always made me feel that I was the only customer around. If there were 10 stars, Bill would be rated a 10! If anyone ever asks me about purchasing a car, I will always recommend Bill and Valley Honda. More

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Amazing Experience I initially went in to look for myself and help my sister as she purchased her new car. As I watched Bill work with her it became clear that he was a I initially went in to look for myself and help my sister as she purchased her new car. As I watched Bill work with her it became clear that he was a knowledgeable salesman who was there to help as much as to sell. He didn’t push things they didn’t need and worked to find them a car within their budget. His professional conduct led me back there a week later to make my own purchase. Knowing I had been sick he helped me make arrangements via email so that when I came in i could make a quick deal and get back home. I love my new car and foresee a long relationship with Valley Honda with Bill as our go-to for any new cars. I highly recommend him to anyone looking for new or used cars!! More

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New CRV This is our second time working with Bill at Valley Honda. Just like the first time he was friendly, responsive and knowledgeable. Most importantly it This is our second time working with Bill at Valley Honda. Just like the first time he was friendly, responsive and knowledgeable. Most importantly it didn’t feel like he was trying to sell us a car, rather he was walking us through the process in a relaxed and friendly manner. I will continue to recommend Bill and Valley Honda! More

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Bill is great to work with! Bill was the best salesperson I dealt with in my car search. I met a lot, but he has the right combination of informative and helpful without being p Bill was the best salesperson I dealt with in my car search. I met a lot, but he has the right combination of informative and helpful without being pushy. He had all the information I needed and made the process as painless as it can be. He's also very funny without being silly or annoying. When we first went to Valley Honda we had a salesperson who was not very helpful. However, when we went back and asked for a new person, we got Bill. His experience, knowledge, and demeanor were great enough to win us back as customers. More

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Excellent Experience Bill Terhorst was more than helpful with our 2018 Accord purchase. We were deciding between a CR-V and an Accourd and Bill helped us put our car seat Bill Terhorst was more than helpful with our 2018 Accord purchase. We were deciding between a CR-V and an Accourd and Bill helped us put our car seats in each vehicle to see which one had the better fit. This was above and beyond what other salespeople I have dealt with in the past would have done. Bill also offered sound, knowledgeable advice in guiding us to which vehicle better met our needs. I cannot say enough good things about Bill. More

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Great & Friendly service! We have leased/bought cars from here before. Bill was truly a pleasure to work with! He made sure to be there when I was able to come. He was very kno We have leased/bought cars from here before. Bill was truly a pleasure to work with! He made sure to be there when I was able to come. He was very knowledgable about the whole leasing agreement and made me feel like I knew what I was agreeing to! Thanks again! More

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Great! Bill was great from the time we started to speak thru email or phone. However I figured that was to get me in the door and the experience wasn't goin Bill was great from the time we started to speak thru email or phone. However I figured that was to get me in the door and the experience wasn't going to be any better than any where else. Boy was I wrong...Bill made it a painless, in fact a pleasant experience. I work in the airport industry and will recommend Bill to anyone I know that is looking for a car/truck. He won't let them down. Thank you Bill More

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Great car, great price, great awervice!!! Bill and the wntire team made buying a new car a seamless and personal experience! The process was very efficient. No longer is buying a car an all d Bill and the wntire team made buying a new car a seamless and personal experience! The process was very efficient. No longer is buying a car an all day event!!! More

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Great service from Bill Terhorst Bill Terhorst first responded to me from my original inquiry on 3 used cars that I found for sale on the Valley Honda website. He responded by email a Bill Terhorst first responded to me from my original inquiry on 3 used cars that I found for sale on the Valley Honda website. He responded by email and also a voicemail message on my phone. He was friendly and helpful from the minute I arrived at the Valley Honda dealership in Aurora, IL. He provided me with information on each car that I had interest in. We test-drove five different used autos on the lot. And one of the autos we drove 3 different times. Bill was very patient with us. He spent a lot of time with us and answered all of our questions. When there was a question in regard to a mechanical problem with the auto we were interested, he immediately addressed the problem. We were able to get the problem fixed the same day in their service center. Since I was down to one auto, due to the loss of our other car in an auto accident, he figured out a way for me to purchase the car and get it home the same day. He followed me home. Then drove me back to the dealership so that I would be able to drive home the newly purchased car. I gave Bill Terhorst a 5-star rating because, in my opinion, he went above and beyond to provide us with a superior customer service experience. More

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Very responsive and knowledgeable salesman Bill Terhorst was great to work with. Extremely responsive and very knowledgeable on the vehicle. He spent quality time walking me through all the fea Bill Terhorst was great to work with. Extremely responsive and very knowledgeable on the vehicle. He spent quality time walking me through all the features More

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