Bill Rolufs
Bill Rolufs at Sunset Ford of Waterloo
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Bill Rolufs

Finance Manager

Sunset Ford of Waterloo

1425 N Illinois Route 3
Waterloo, IL 62298

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5.0
341 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

30 yrs, 3 mos

5.0

341 Reviews

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341 Reviews of Bill Rolufs

September 21, 2024

Dealership Rating
Employee Rating

They are very responsive to phone calls and texts. They do things in a timely manner. More

by cdaniels
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ries

Sep 23, 2024

Sunset Ford of Waterloo responded

We appreciate the feedback and hope to have the chance to work with you again!

August 25, 2024

Dealership Rating
Employee Rating

Never like spending that kind of money but the experience was fun and relaxing thanks to John, Bill and Andrew! More

by Rich Etling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ries, Andrew White

Aug 26, 2024

Sunset Ford of Waterloo responded

We appreciate the great review and your business. Our team enjoyed working with you, and we wish you many happy miles. Thank you for choosing Sunset Ford of Waterloo!

August 21, 2024

Dealership Rating
Employee Rating

I just bought a new Ford Maverick truck from Joe Hill at Sunset Ford in Waterloo. He was great to deal with and answered all my questions with patience and kindness. We even exchanged corny jokes and I got More

by Oldman13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2024

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team truly enjoyed working with you and appreciated the chance to earn your business. Thank you so much for your business and recommendation. We hope to see you again!

August 02, 2024

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If I could rate a 10 I would! ! Amazing service, everyone was so helpful and welcoming. I will recommend this dealer to everyone!! More

by alyg9696
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

Sunset Ford of Waterloo responded

Thank you for the outstanding review and recommendation! Our team truly enjoyed working with you, and we wish you many happy miles!

June 29, 2024

Dealership Rating
Employee Rating

Joe Hill and the folks at Sunset Waterloo are fair, friendly, easy to work with, and sold me a well-maintained fair-priced used car. They even let me take the car to my mechanic in Missouri. It's ver More

by ojuliana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Sunset Ford of Waterloo responded

Thank you so much for sharing this with us, and congratulations on your purchase! Our team truly enjoyed working with you, and we wish you all the best. Come back and see us!

June 07, 2024

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Employee Rating

Everyone was really nice, A little time consuming. But over all I would go back More

by ames2678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer

Jun 10, 2024

Sunset Ford of Waterloo responded

We appreciate the feedback on your experience, and our team hopes to have the opportunity to work with you again. Enjoy your vehicle, and thank you for choosing Sunset Ford of Waterloo!

May 30, 2024

Dealership Rating
Employee Rating

Joe was an awesome help with purchasing my first car! He was informative and very friendly! Joe made the process easy and comfortable. More

by adrianna.ed13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer

May 31, 2024

Sunset Ford of Waterloo responded

Congratulations on your purchase! Our team loved having you here, and we are so pleased to hear that they made your first buying experience great. Thank you for choosing Sunset Ford of Waterloo! We are here for any future needs and hope to see you again!

May 04, 2024

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Employee Rating

Great customer service, made sure I had everything I need it . Made sure the car was clean More

by ronaldwilliam20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Treff Laplant

May 06, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! We wish you all the best and will see you next time!

May 02, 2024

Dealership Rating
Employee Rating

Joe was a pleasure to work with, respectful and made the process fast and easy. Sunset Ford was smoothest car buying experience I’ve hard. Thank you to Joe & the Team. Highly recommend! More

by Megan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Hill, Kyle Brewer

May 03, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and recommendation! Our team loved working with you and we wish you many happy, safe miles. We're here for any future needs. Enjoy!

April 06, 2024

Dealership Rating
Employee Rating

Nice & clean Waterloo Facility. Salesman John Reiss and Sales Manager Kyle Brewer are exceptional. Had a very bad experience buying a used car from the Sunset Hills Ford Dealersh More

by Ed & Chris Harper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Sunset Ford of Waterloo responded

Thank you so much for the outstanding review and your business! We truly appreciate the chance to work with you and wish you many happy, safe miles with your new vehicle. Our team is here for any future needs; come back and see us!

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