Bill Mcgrath
Service Manager
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
27 yrs, 8 mos
348 Reviews
Write a Review348 Reviews of Bill Mcgrath
November 14, 2025
Service was exceptional as always, they kept me updated throughout the entire process - have been going here for almost 10 years. throughout the entire process - have been going here for almost 10 years. More
Other Employees Tagged: Bill Fallon
November 13, 2025
Bill McGrath is the ultimate professional and a huge asset to Colonial Volkswagen! He went above and beyond to help me and make sure my experience with my car was pleasant and professional, and timely! asset to Colonial Volkswagen! He went above and beyond to help me and make sure my experience with my car was pleasant and professional, and timely! The salesman Pierre could not have been kinder and fantastic at communication and responding to questions before during an after my purchase. I can’t thank the Volkswagen staff enough in their entirety for all of their help with my vehicle.! Thank you so much! God bless! More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin, Mike Pender
November 05, 2025
For service on my Taos I dealt with bill McGrath who was extremely courteous and professional! extremely courteous and professional! More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin
October 26, 2025
I am happy with my new volkswagen jetta sport. Wish it could have been an sel model but that's my bad. Wish it could have been an sel model but that's my bad. More
Other Employees Tagged: Bill Fallon, Gina Martinez, Jon Lacey, Dylan Begin, Mike Pender, Renato Lima, Brendan Gallagher, Tara Magaw , Patrick
October 21, 2025
Great customer service! Clear communication about the needs of the vehicle and attention to detail. Clear communication about the needs of the vehicle and attention to detail. More
Other Employees Tagged: Bill Fallon
September 25, 2025
A great organization from sales to the service depts. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. Very professional and trust worthy. Very satisfied with the VW brand and Colonial VW as a dealer. More
Other Employees Tagged: Bill Fallon, Pierre Saliba, Gina Martinez, Jon Lacey, Dylan Begin, Brendan Gallagher, Patrick Gloss, Tara Magaw
September 10, 2025
Very good service department with a knowledgeable staff and very courteous to talk with about issues. and very courteous to talk with about issues. More
Other Employees Tagged: Bill Fallon
September 09, 2025
Always a relief to take my Jetta to Colonial, because I always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they d always know it’s in the best of hands! The team consistently aims to make things as easy as possible for me while my car is out of action, and they do a great job communicating on timelines, etc. And the service work is always first class! More
Other Employees Tagged: Bill Fallon, Jon Lacey, Dylan Begin
September 08, 2025
I was in a difficult situation with another dealership, and Gina and Aamir stepped in and completely turned things around. They approached my problem with creativity, patience, and a level of care that fel and Gina and Aamir stepped in and completely turned things around. They approached my problem with creativity, patience, and a level of care that felt truly personal. Their dedication and customer service went above and beyond anything I expected. I can’t recommend Gina, Aamir, and the entire Colonial VW team highly enough— they genuinely make the experience feel effortless and rewarding. More
Other Employees Tagged: Gina Martinez, Mike Pender, Renato Lima, Brendan Gallagher, Aamir Iqbal

