Bill Harrison

I believe this was my 9th truck I've bought from Whitten and I'll ever go anywhere else. Even my son, wife and friends have purchased vehicles from them. They're the best. and I'll ever go anywhere else. Even my son, wife and friends have purchased vehicles from them. They're the best. More

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I bought a truck from them in February 2019 after a few long road trips in it I decided it really wasn't for me, so I decided to go trade it in. Only then did I find out the 2017 truck with 19k miles had a long road trips in it I decided it really wasn't for me, so I decided to go trade it in. Only then did I find out the 2017 truck with 19k miles had already been in 2 accidents according to carfax. I wouldn't have bought the truck had I known that knowing it decreases the value on a trade in. I admit I didn't ask for the carfax but it also wasnt offered to me during the rushed transaction. UPDATE: Mr. Harrison and Mr Cohen went above and beyond to make this situation right. I took away a star only bc the situation happened. I hope they initiate a protocol to help others with this in the future. I'm happy with the outcome and will not hesitate to look here again More

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2019 Ram 2500 HD ***** Whitten Brothers had the exact truck I was looking for and a good deal to boot! Thank you for everything. Keep up the good work. Whitten Brothers had the exact truck I was looking for and a good deal to boot! Thank you for everything. Keep up the good work. More

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Superior dealer! After spending two days at some other local dealers to find out they were using a bait and switch tactic, Whitten brothers found the perfect vehicle a After spending two days at some other local dealers to find out they were using a bait and switch tactic, Whitten brothers found the perfect vehicle and made the process as easy as it could have been. Cathy and Bill made my day and I am loving my new to me Santa Fe. Thank you!!! More

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It is just that easy I have bought six cars from Whiiten in Ashland and the buying process is just so easy. No high pressure, just good people who who do the right thing. I have bought six cars from Whiiten in Ashland and the buying process is just so easy. No high pressure, just good people who who do the right thing. Travis in the service department is one of the nicest people I know. He is always willing to help with a loaner and respects you as a customer. Hunt More

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A very good experience The people at Whitten were all very professional and I did not feel pressured at all. Rick Condrey was very knowledgeable about the all the trucks and The people at Whitten were all very professional and I did not feel pressured at all. Rick Condrey was very knowledgeable about the all the trucks and their features, he made me feel at ease and was very helpful. I give him a 10+. And the truck, all I can say is WOW what a truck! Smooth ride and a very well thought out cab. I've had the rest, now I've the best. More

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Quick and Easy Cathy was very friendly and easy to work with. She was able to answer all of my questions and give me the freedom to make my decision without any add Cathy was very friendly and easy to work with. She was able to answer all of my questions and give me the freedom to make my decision without any added pressure. She knew I needed to get the deal done quickly was able to locate the vehicle I wanted and get it delivered in less than 24 hrs. All the paperwork was ready upon arrival and my time at the dealer was minimized and there were no surprises. Can't beat that Whitten Advantage either. Thanks Cathy! More

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Awesome Cathy was fantastic, made finding a car a fun activity! Overall happy with my experience! Everyone else involved was very understanding and friendly a Cathy was fantastic, made finding a car a fun activity! Overall happy with my experience! Everyone else involved was very understanding and friendly as well it was a heartwarming experience. More

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Good vehicle, good price, good people I had been looking for a full size truck to pull my camper. I have had RAM trucks in the past and I had been happy with them. I researched RAM vehic I had been looking for a full size truck to pull my camper. I have had RAM trucks in the past and I had been happy with them. I researched RAM vehicles in Richmond on the Internet and Whitten Brothers stood out as having the best selection of vehicles and best prices. I found the vehicle that I was interested in and salesman, Richard Condrey quoted me a price with all the incentives shown on the internet.. I needed an aggressive valuation on my trade in to be able to afford the new vehicle. The valuation started out low but sales manager, Bob Harrison came out and personally made me an offer very close to what I had asked for. I was still concerned about the interest rate but they assured me that it would be good. Everything came out good with the deal and the sales staff delivered on what they promised. I look forward to making Whitten Brothers of Ashland my go to car dealer. More

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Professional and efficient Working with Bill and Richard for the purchase of a new Jeep Cherokee was wonderful. They were both professional, efficient and courteous. I worked in Working with Bill and Richard for the purchase of a new Jeep Cherokee was wonderful. They were both professional, efficient and courteous. I worked in the hospitality and service business for 35 years and dealing with people isn't always easy. I will highly recommend this dealership to friends and family. More

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