Bill Fallon

Definitely the best experience I've had when compared to other dealers. Patrick was friendly, patient and very knowledgeable. other dealers. Patrick was friendly, patient and very knowledgeable. More

by Scott D Verified Customer Verified Customer

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Service was Timely. Bill Fallon communicated clearly and made the experience a cinch. The waiting room is comfortable Bill Fallon communicated clearly and made the experience a cinch. The waiting room is comfortable More

by dcsnowdoniii Verified Customer Verified Customer

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Great customer service explained everything what time was not long was informed via text while I was waiting Excellent experience!!! not long was informed via text while I was waiting Excellent experience!!! More

by mirvat0 Verified Customer Verified Customer

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Fantastic service as always. I continue to receive top rated service every time I have my car serviced. I continue to receive top rated service every time I have my car serviced. More

by TCOLLINS10 Verified Customer Verified Customer

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The entire crew at Colonial VW of Westborough has gone above and beyond my expectations. They have treated me and my vehicle as though we are the only priority they have at that time. Thank you for your above and beyond my expectations. They have treated me and my vehicle as though we are the only priority they have at that time. Thank you for your excellence. More

by patriciaa.gallagher Verified Customer Verified Customer

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15 year relationship, then gone for 7 years. it was like I never left. Made me feel at home, exemplified concern for my self as well as my vehicle. it was like I never left. Made me feel at home, exemplified concern for my self as well as my vehicle. More

by ronaldwrobinson0 Verified Customer Verified Customer

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The crew at Colonial Volkswagen excells at communication and being thorough! I am absolutely impressed with their work! and being thorough! I am absolutely impressed with their work! More

by Rcdelauder Verified Customer Verified Customer

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It was just scheduled for a factory recall but I was surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice surprise More

by kmc5674 Verified Customer Verified Customer

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They make service easy and efficient for us. Also you don't feel like you are getting taken to the cleaners. Also you don't feel like you are getting taken to the cleaners. More

by rob@strechay.com Verified Customer Verified Customer

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Exceptional service department! High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across the board! Very high trust level!! More

by RKOMMEN Verified Customer Verified Customer

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