Bill Fallon
Bill Fallon at Colonial Volkswagen of Westborough
Refer Me

Bill Fallon

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

Contact Me
4.9
627 Reviews
4.9

627 Reviews

Write a Review

627 Reviews of Bill Fallon

March 27, 2025

Dealership Rating
Employee Rating

The entire crew at Colonial VW of Westborough has gone above and beyond my expectations. They have treated me and my vehicle as though we are the only priority they have at that time. Thank you for your More

by patriciaa.gallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 26, 2025

Dealership Rating
Employee Rating

15 year relationship, then gone for 7 years. it was like I never left. Made me feel at home, exemplified concern for my self as well as my vehicle. More

by ronaldwrobinson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 20, 2025

Dealership Rating
Employee Rating

The crew at Colonial Volkswagen excells at communication and being thorough! I am absolutely impressed with their work! More

by Rcdelauder
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

March 19, 2025

Dealership Rating
Employee Rating

It was just scheduled for a factory recall but I was surprised they didn’t perform simple Check of fluids while The car was there for over 6 hours They did wash the car though so that’s was a nice More

by kmc5674
Service Price Transparency
Service Communication
Recommend Dealer
Yes

March 18, 2025

Dealership Rating
Employee Rating

They make service easy and efficient for us. Also you don't feel like you are getting taken to the cleaners. More

by rob@strechay.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

March 17, 2025

Dealership Rating
Employee Rating

Exceptional service department! High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across More

by RKOMMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin

March 14, 2025

Dealership Rating
Employee Rating

I worked directly with Bill only. You were able to ID the cause of my problem, order the part and replace the part in a timely manner. Thank you More

by new owner
Recommend Dealer
Yes

March 13, 2025

Dealership Rating
Employee Rating

Colonial VW of Westborough is fantastic! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! More

by JANICEOCKERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Lacey, Dylan Begin , My shuttle buddies: Whiting and Chuck(?) sorry I don’t remember

March 08, 2025

Dealership Rating
Employee Rating

I bought 2021 Jetta very happy with my purchase it was a car that intended to use to Promote my new book permanent revolution Authoritarianism Fascism and Totalarinsm in the 20th century published in 1942 More

by nathanielfridman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

March 03, 2025

Dealership Rating
Employee Rating

I've been dealing with Colonial VW of Westborough for over 25 years. Bill -- and several other people -- is one of many reasons I come back. More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (208 Vehicles)

used 2025 Volkswagen Jetta car, priced at $25,995
2025 Volkswagen Jetta
used
Deep Black Pearl Effect exterior
Automatic
Front-wheel Drive
new 2024 Volkswagen Tiguan car, priced at $34,084
2024 Volkswagen Tiguan
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
used 2022 Volkswagen Taos car, priced at $19,995
2022 Volkswagen Taos
used
Pure White exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Atlas car, priced at $42,500
2025 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
new 2025 Volkswagen Jetta car, priced at $24,682
2025 Volkswagen Jetta
new
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
used 2024 Volkswagen Tiguan car, priced at $28,995
2024 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive