Bianca Macdowell
Bianca Macdowell at Executive Jeep
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Bianca Macdowell

Service Advisor

Executive Jeep

900 Universal Dr N
North Haven, CT 06473

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4.3
6 Reviews

Industry Experience

10 yrs, 4 mos

Languages Spoken

English English

4.3

6 Reviews

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6 Reviews of Bianca Macdowell

April 01, 2025

Dealership Rating
Employee Rating

Bianca was very understanding and attentive to my needs when I had an emergency with two flat tires on my Jeep. It was last minute emergency on Friday afternoon in which she helped me prepared and arrange More

by johnhoynoski
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alberto Benot

Apr 01, 2025

Executive Jeep responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Jeep to be a positive one. Please don't hesitate to reach out if you need anything else.

March 02, 2025

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Great service at the dealer. No problem after I pick up my car at the dealer More

by CORIANO_RAMON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 03, 2025

Executive Jeep responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Jeep. We look forward to having you as one of our valued customers for many more years to come!

January 31, 2025

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At first they pay attention, but then they become completely indifferent. No answers, long delays. More

by Clarice/janette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2025

Executive Jeep responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 09, 2025

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Good service and kept me informed on the progress during my waiting period. I will go there again for service. More

by GDENICOLA1003
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 09, 2025

Executive Jeep responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2024

Dealership Rating
Employee Rating

My jeep had a deep problem, the computer, alternator, battery, transmission, which was the last problem. The repair was done as promised, and Bianca was very great in helping to get my jeep repaired, and More

by cowboy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2024

Executive Jeep responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 01, 2024

Dealership Rating
Employee Rating

Bianca was very responsive and attentive. Terrific service! I will say with no reflection on Bianca that trying to call the service department before Bianca became my service rep was extremel More

by michael.schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Executive Jeep responded

Michael, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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