Bernard Gunn
Bernard Gunn at Faulkner Buick GMC West Chester, INC.

Bernard Gunn

Service Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
141 Reviews

Languages Spoken

English English

4.5

141 Reviews

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141 Reviews of Bernard Gunn

August 15, 2025

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Employee Rating

They didn't solve the issue the first time and it was a warranty item that needed to be replaced. The owner had to call over there and speak with a supervisor to get it straightened out and the technician More

by csr2
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Recommend Dealer
No

August 10, 2025

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The service staff is always so professional and helpful. the entire organization makes us feel as though our business is appreciated. More

by DEIRDREDOYLE
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Recommend Dealer
Yes
Aug 11, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Deirdre, thank you for taking the time to leave a review for us at Faulkner Buick GMC of West Chester. We're happy we could meet your expectations!

August 06, 2025

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Leslie worked above and beyond to get my repairs done on the 2017 Sierra, including inspection and an oil change too! She pulled out all of the stops to get the repair costs within the quoted specifics. Tha More

by Rachel Kaja
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Recommend Dealer
Yes
Aug 08, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Rachel, Thank you so much for the fantastic review! We're thrilled to hear that Leslie went above and beyond to take care of your 2017 Sierra. She truly is a rockstar, and we’re lucky to have her on our team. We’ll be sure to pass along your kind words — they’ll mean a lot to her! Thanks again for trusting us with your vehicle. We’re always here when you need us!

August 01, 2025

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Clean building and office neat uniform employees very professional they take pride in there work i was taken care of very well my car seat was cover so was the floor very happy More

by CALVINJORDAN9219.CJ
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Aug 04, 2025

Faulkner Buick GMC West Chester, INC. responded

Hi Calvin, thank you for taking the time to leave a review for us at Faulkner Buick GMC of West Chester. We're happy we could meet your expectations!

August 01, 2025

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Bernard is the most unprofessional service director I’ve ever dealt with!!! Rude and arrogant More

by jim49e
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Recommend Dealer
No

July 23, 2025

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Very professional everything went smoothly very good relationship with Vince, the service writer, and the service technician More

by DONEDWARDS1
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Recommend Dealer
Yes
Jul 23, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us went smoothly and that Vince, our service writer, and the technician were able to assist you professionally. We pride ourselves on providing excellent service and building strong relationships with our customers, so it's wonderful to know we hit the mark. We truly appreciate your feedback and look forward to continuing to serve you in the future. If there's anything else we can do for you, please don't hesitate to reach out!

July 17, 2025

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Professional service at Faulkner Body Shop. They worked on 2 of my cars by exemplary and skilled professionals. More

by TNAGGAR
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

Jul 18, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind words! We're so glad to hear you had a great experience with the team at Faulkner Body Shop. It's always our goal to provide professional, high-quality work, and it means a lot to know our skilled technicians took great care of both your vehicles. We truly appreciate your trust and look forward to being here whenever you need us!

July 11, 2025

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Rusty Miller took me right in and finished my truck before my appointment time because I was early. I didn’t expect that. Great staff!! More

by Bill
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Recommend Dealer
Yes
Jul 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome feedback! We’re so glad Rusty was able to get you in early and take care of your truck ahead of schedule — that’s the level of service we strive for! We truly appreciate your kind words and are proud to have such a great team. Looking forward to seeing you again next time!

July 11, 2025

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Thank you for such friendly service people. You made visit very enjoyable. Workmanship was top-notch. More

by Brody 1208
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

Jul 14, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're glad to hear our team made your visit enjoyable and that you were pleased with the quality of our work. Providing top-notch service with a friendly touch is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

June 26, 2025

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Rusty is the best to deal with! We deal with Faulkner on a regular basis, and he always makes it a super easy, painless time! More

by ted.wagner2
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller

Jun 26, 2025

Faulkner Buick GMC West Chester, INC. responded

Thank you, Ted! We’re so glad to hear that Rusty continues to provide you with such a smooth and hassle-free experience. It means a lot to us that you choose to work with Faulkner regularly, and we truly appreciate your continued trust. We'll be sure to pass along your kind words to Rusty, he’ll be thrilled to hear them! Looking forward to seeing you again soon!

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