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Bernard Gunn
Bernard Gunn at Faulkner Buick GMC West Chester, INC.
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Bernard Gunn

Service Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.5
102 Reviews

Languages Spoken

English English

4.5

102 Reviews

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102 Reviews of Bernard Gunn

November 14, 2024

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Employee Rating

Great job with the service. Got the express detail and they did a phenomenal job on my truck. It was barely recognizable. In a good way. Thanks. More

by CHADD1
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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November 12, 2024

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Very nice to work with. They communicate very well with their customers.my local dealer for car eepairs. More

by JOEMEEHAN
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Recommend Dealer
Yes
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Nov 14, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 10, 2024

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They did a good job. I have no complaints. I never give 100% because there's always room for improvement. But I'm satisfied with this service. It always have Like your More

by BEBEBRO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

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Oct 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 10, 2024

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Friendly, prompt, thorough a great service team and dealership. Would recommend this dealership for buying and service More

by SDEANGELO33
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Michael Strohmetz, Leslie Hurst, Rusty Miller

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Oct 14, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the recommendation, Sdeangelo!

October 01, 2024

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Employee Rating

Nice people, clean, knowledgeable, helpful. Love the fact that it provides transportation while vehicle is being serviced. More

by MARTHASIMMERS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Oct 01, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

September 28, 2024

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Took too long. Kept in delaying without providing good reasons. Will not go back to them More

by ADSFORRAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez

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September 28, 2024

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Employee Rating

They gave excellent service including good communication and helpful approach. I felt well taken care of. More

by erictheiss
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez , Vincent C

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Oct 01, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 18, 2024

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Employee Rating

Clean, friendly, nice lounge area. On time. Good location. But, they forgot to tell me if any maintenance was due. More

by arthur.t.healey
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Sep 19, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for the review, Arthur. We apologize on not informing you on available maintenance. Please reach out to our team at (610) 492-7109 if you would like to discuss anything further.

September 13, 2024

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To expensive for service. No senior discount. Can't afford anymore. Repairs seem good. Tech ok More

by SJWOODY2K
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Leslie Hurst

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September 12, 2024

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Employee Rating

Service department was very accommodating when I needed to reschedule service appointment. People were friendly. The whole process from beginning to end was very efficient. More

by Than111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller, Luis Jimenez, Brianna Holmes

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Sep 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Than! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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