Bernadette Passarello
Bernadette Passarello at Buchanan Kia
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Bernadette Passarello

Product Specialist

Buchanan Kia

119 Railroad Ave
Westminster, MD 21157

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4.4
7 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

6 yrs, 8 mos

4.4

7 Reviews

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7 Reviews of Bernadette Passarello

August 26, 2024

Dealership Rating
Employee Rating

Sales staff are easy to deal with and have very good product knowledge. No sales pressure involved at all. The sales staff patiently answers all hour questions in a friendly manner. This is the second v More

by Ron Tucker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Perry

Aug 26, 2024

Buchanan Kia responded

Thank you for your review. We appreciate your continued loyalty. Enjoy your new Kia.

August 25, 2024

Dealership Rating
Employee Rating

Bernadette did a fantastic job with my sale I will keep coming back thanks for everything More

by Hawsejoshua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tommy Perry, Ken Higgs

Aug 26, 2024

Buchanan Kia responded

Josh, thank you for your continued loyalty to the dealership. Enjoy the new Kia

August 21, 2024

Dealership Rating
Employee Rating

Bernadette went above and beyond excellent customer service. She's the best !!! Bernadette The right choice !! More

by Cbuys4413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2024

Buchanan Kia responded

Thank you for your 5 star review of Bernadette!

August 20, 2024

Dealership Rating
Employee Rating

Bernedette is amazing and I’ll def be back :) she has a way with customers that is so inviting More

by raqueltreuting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Higgs

Aug 20, 2024

Buchanan Kia responded

Thank you for your 5 star review of Bernadette! We can't wait to have you back!

August 19, 2024

Dealership Rating
Employee Rating

Everyone was very helpful and easy to work with even on a very busy Saturday. More

by justbeth71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 19, 2024

Buchanan Kia responded

Thank you for your 5 star review!

August 19, 2024

Dealership Rating
Employee Rating

Very nice peoples , Good customer service. Bernadette is awesome. I love my new suburban. Thank you More

by Affo_darius
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2024

Buchanan Kia responded

Thank you for your 5 star review of Bernadette! We are so happy that you love your new Suburban!!

April 24, 2024

Dealership Rating
Employee Rating

Was lied to from the minute I entered dealership. Pushy sales team kept pushing for delivery the same day ignoring my repeated explanation of plans that day. Left a 500 dollar deposit to hold and sec More

by Wbroessel
Recommend Dealer
No

Other Employees Tagged: Patrick

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