Berna Aguirre
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
105 Reviews
Write a Review105 Reviews of Berna Aguirre
January 02, 2025
I had my 2007 RDX. in for VA SAFETY INSPECTION and routine service on Friday 12/27. I worked with Jessica Goodale she was very professional/knowledgeable. I was extremel in for VA SAFETY INSPECTION and routine service on Friday 12/27. I worked with Jessica Goodale she was very professional/knowledgeable. I was extremely satisfied. Again on Saturday 12/28 I had my Acura MDX in for VA Safety Inspection and Basic A/B service. This visit I worked with Francisco Lugo and was extremely satisfied as discussed above. More
Other Employees Tagged: Cisco Lugo
January 01, 2025
Great customer service and work on my vehicle! I also received a car wash as well. I also received a car wash as well. More
Other Employees Tagged: Cisco Lugo
January 01, 2025
I’ve had my suv serviced here since I purchased it in 2018 when it was Hall. The service staff has always been friendly and professional! 2018 when it was Hall. The service staff has always been friendly and professional! More
Other Employees Tagged: Devin Sheldon, Cisco Lugo, Kevin Rafeek
December 31, 2024
Very pleased with the service department. Easy to work with, keeps you informed of the vehicle status, and professional. I’ve been coming to this Acura dealer/service since 2011. Easy to work with, keeps you informed of the vehicle status, and professional. I’ve been coming to this Acura dealer/service since 2011. More
December 28, 2024
I have taken my car to this location for years and have always had excellent service! I would recommend you experiencing the difference. Customer for life. always had excellent service! I would recommend you experiencing the difference. Customer for life. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
December 24, 2024
Outstanding service and customer service . Mr. Cisco Lugo did a great job booking an appointment for me. Mr. Cisco Lugo did a great job booking an appointment for me. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
December 24, 2024
Everyone was very courteous. The service was excellent. The service was completed in a timely manner. The service was excellent. The service was completed in a timely manner. More
Other Employees Tagged: Cisco Lugo
December 23, 2024
Can you help me understand why no one in Service hasn’t men anything about class action lawsuit against Acura for parasitic battery drain due to accessories or hands free link per The Honda Group sold abou men anything about class action lawsuit against Acura for parasitic battery drain due to accessories or hands free link per The Honda Group sold about 4.5 million vehicles during its 2021 fiscal year, Statista reported. About 150,000 to 200,000 Acura vehicles are sold annually in the United States, according to GoodCarBadCar. Class Members may file a claim seeking reimbursement for battery-recharging costs More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
December 21, 2024
Kevin is a consulate professional! His customer service and attention to detail is stellar! Outstanding Service Manager His customer service and attention to detail is stellar! Outstanding Service Manager More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek