Berna Aguirre
Service Advisor
Southern Acura Newport News
12501 Jefferson Ave
Newport News, VA 23602
74 Reviews
Write a Review74 Reviews of Berna Aguirre
November 22, 2024
Working with Cisco and his team is always pleasant. They keep me informed through the process They keep me informed through the process More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
November 22, 2024
Kevin always welcomes me by name and makes my visit enjoyable. Takes care of my car service in every way. enjoyable. Takes care of my car service in every way. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
November 21, 2024
Service was good. Kevin was very kind and knowledgeable. I will ask for him on our next visit. Kevin was very kind and knowledgeable. I will ask for him on our next visit. More
Other Employees Tagged: Kevin Rafeek
November 18, 2024
I have always been very satisfied with the service at the Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service Southern Acura in Newport News, VA. They have always been able to fit me in to accommodate my schedule. Thanks for having a great team in the service department. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek , Jessica
November 16, 2024
Kevin and the service team are always helpful and kind. They are mindful of any issues pertaining my vehicle. They are mindful of any issues pertaining my vehicle. More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
November 08, 2024
Cisco & David were very professional. Had me in and out like they promised. Love working with Southern Acura Had me in and out like they promised. Love working with Southern Acura More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
November 08, 2024
Professional, yet friendly atmosphere. Clearly explained everything that was being done. Found a recall I didn’t know about, and took care of it while they had the car! Clearly explained everything that was being done. Found a recall I didn’t know about, and took care of it while they had the car! More
Other Employees Tagged: Cisco Lugo, Kevin Rafeek
October 27, 2024
Service was great, the waiting room was comfortable, the staff very courteous and knowledgeable and plenty of water. staff very courteous and knowledgeable and plenty of water. More
Other Employees Tagged: Cisco Lugo
October 15, 2024
I have a very good rapport with both my service advisor Mr. Kevin Rafeek, and still a very good rapport with my car sales man Daryl Hoe, and everyone else’s their at Southern Acura. I moved an hour and 20 Mr. Kevin Rafeek, and still a very good rapport with my car sales man Daryl Hoe, and everyone else’s their at Southern Acura. I moved an hour and 20 minutes away and still prefer to take my car there for service because I love the atmosphere and Mr. Kevin Rafael, Daryl Hoe, and everyone else their at Southern Acura. Mr. Kevin Rafeek is personable, empathetic, very attentive, caring, and professional. He also makes sure all of my concerns are addressed, looked at, and/or fixed if need be. More
Other Employees Tagged: Darrius Young, Devin Sheldon, Daryl Hoe, Cisco Lugo, Kevin Rafeek