Beny Ledesma

They operate a very shady business. DO NOT TRUST ANYTHING they tell or show you. They will lie about their availability (I'm with another customer) as they work multiple deals at once. DO NOT TRUST ANYTHING they tell or show you. They will lie about their availability (I'm with another customer) as they work multiple deals at once. Then if you try to escalate, sales team members will claim to be the "Sales Manager". (the person that said he was the "sales manager" is listed on the "Sales Dept." obviously not management). With this type of unethical sales process, I can only imagine how dishonest the rest of the dealership is. This is a direct reflection of the general manager and how they lead, train, and hold their team members accountable. LYING IS OK at Williamson. More

Report | Print

Service was excellent, they provide top notch service. Treated me like family. Everything was perfect Treated me like family. Everything was perfect More

by EDWIn lima Verified Customer Verified Customer

Report | Print

Excelente sales service provided by Luis Carbonell, and Williamson Cadillac services in general. This is the 5th lease we have done with this dealer Williamson Cadillac services in general. This is the 5th lease we have done with this dealer More

by ALECFERNAND Verified Customer Verified Customer

Report | Print

Brought the car in for post delivery installation of a license plate holder and certain surface treatments. Work done perfectly on schedule. license plate holder and certain surface treatments. Work done perfectly on schedule. More

by KEVIN@CURRANMANAGEMENT.COM Verified Customer Verified Customer

Report | Print

Horrible service in every aspect could never get in touch with my service advisor take car in and comes out with the same problems after waiting 1 week for a appointment with my service advisor take car in and comes out with the same problems after waiting 1 week for a appointment More

by RAQUE1113 Verified Customer Verified Customer

Report | Print

Absolutely amazing experience at Williamson Cadillac. Smooth process ever . Ralph is a very Responsive, knowledgeable, and made the whole process stress-free. Highly recommend!" Smooth process ever . Ralph is a very Responsive, knowledgeable, and made the whole process stress-free. Highly recommend!" More

by MDUQUE0401 Verified Customer Verified Customer

Report | Print

Excellent service and customer support. Very responsive to our questions and attentive to our request Very responsive to our questions and attentive to our request More

by BRURALPH Verified Customer Verified Customer

Report | Print

Excellent customer service,, clean organized facility, and lots of attentiveness during my visit. Kudos to Service advisor Tony Martinez who thou explained what will be done to my vehicle. and lots of attentiveness during my visit. Kudos to Service advisor Tony Martinez who thou explained what will be done to my vehicle. More

by Arnulfothompson62 Verified Customer Verified Customer

Report | Print

Service Advisor Tony Martinez and Loaner department executive Edgard Lacayo were excellent, great customer service and communication, super helpful. Unfortunately Dealer is not ready to take care of El executive Edgard Lacayo were excellent, great customer service and communication, super helpful. Unfortunately Dealer is not ready to take care of Electric Vehicles, it took for my Hummer EV seven weeks for them to check it and find out in one day what was wrong with the vehicle and they fixed it in one day. I even talked to the general manager and told me to talk to the factory GMC. It’s not acceptable. This is my second Hummer, first EV and last. So sad because it’s super nice and I love it. Before buying an EV, first find out if the Dealer is EV ready. More

by Alejandro Fiallos Verified Customer Verified Customer

Report | Print

Professional, problem solvers, kind and willing to accommodate the needs of the customer. Was very pleased with the outstanding example of leadership and professionalism of Benny Ledesma as the Genera accommodate the needs of the customer. Was very pleased with the outstanding example of leadership and professionalism of Benny Ledesma as the General Manager at Williamson Cadillac. More

by DHERRERA328 Verified Customer Verified Customer

Report | Print