Ben Crosby
Ben Crosby at Ford of Columbia
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Ben Crosby

Service Advisor

Ford of Columbia

115 S James Campbell Blvd.
Columbia, TN 38401

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Ben Crosby

March 24, 2025

Dealership Rating
Employee Rating

Amber and Will are the best! ! Would buy my next five cars from them because of them. Service fast prompt and tops! Dan Moreschi More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 05, 2025

Dealership Rating
Employee Rating

One of the best car dealership environments and professional staff i have done business with. I highly recommend this dealership. I have purchased multiple automobiles/trucks and felt i got a More

by johnwalton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 17, 2025

Dealership Rating
Employee Rating

The whole staff is super. Ben made sure not only the 150,000 checkup was completed but addressed all other issues and concerns. All my questions were answered. I always feel More

by Ford vehicle owner for more than 40 years
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 17, 2025

Dealership Rating
Employee Rating

I don't like posting negative reviews, but they are he WtORST. Don't go there unless you want to feel taken advantage of. We were extremely disappointed with the service we received at Columbia Ford. A More

by Tom G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Will Anderson

December 16, 2024

Dealership Rating
Employee Rating

Ben in service always takes great care of our vehicles. Professional and quick! Thank you! More

by Blue Collar Hot Rods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 12, 2024

Dealership Rating
Employee Rating

Ben is the absolute best. Great communication and delivered on time. And good prices. Would recommend More

by Jfank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Anderson

November 26, 2024

Dealership Rating
Employee Rating

Christian or Ben take great care of my service and get me right in for service More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Smith, Christian Farris , Terry Mills

October 30, 2024

Dealership Rating
Employee Rating

They were professional and helpful from the first interaction. They had my car fixed 3 hours ahead of schedule. Christian was very friendly, helpful and knowledgeable! Highly recommend! More

by Jamiedwards_79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Farris, Amber Shafer

October 23, 2024

Dealership Rating
Employee Rating

Always transparent and keeps me up to date with my service while I’m there. Thank everyone for what they do More

by Rio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Pope

October 21, 2024

Dealership Rating
Employee Rating

Very courtesy and professional service people. I would definitely recommend and use them again. Thank you Mr.Hill More

by babycake19491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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