Ben Coppola
Ben Coppola at Smith Motor Sales of Haverhill Inc
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Ben Coppola

General Sales Manager

Smith Motor Sales of Haverhill Inc

420 River St
Haverhill, MA 01832

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4.9
121 Reviews

Dealership Experience

19 yrs

Industry Experience

26 yrs, 6 mos

Languages Spoken

English English

4.9

121 Reviews

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121 Reviews of Ben Coppola

November 21, 2024

Dealership Rating
Employee Rating

Ellen Smith and her team/staff are wonderful! Top notch customer service. All True professionals. More

by TMRIVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brockton Payette, Loren Goldstein, Nicholas Klinger , Vitor (not sure of his last name)

Nov 22, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 18, 2024

Dealership Rating
Employee Rating

Very good communication with customers, especially when an order is placed, they are very responsible and everything is fine. More

by rawil97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 25, 2024

Dealership Rating
Employee Rating

I had a wonderful experience at Smith’s. From sales to finance and ownership, this is a first class dealership that I would highly recommend to anyone. More

by BARKERLUKE25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 25, 2024

Smith Motor Sales of Haverhill Inc responded

Luke, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Smith Motor Sales of Haverhill Inc!

October 19, 2024

Dealership Rating
Employee Rating

Nick is very accommodating, pleasant and knowledgeable. He is the best and always takes excellent care of me each time I bring my can in. The service technicians are tops. They do excellent work in a ver More

by MFRANPHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 20, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with Nick and our team. We're glad to hear we delivered such a great experience!

October 08, 2024

Dealership Rating
Employee Rating

Brockton always comes through quickly. Service dept, Matt ? was also quick and professional. The whole team is great! More

by donnadevito1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department, Donna! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 03, 2024

Dealership Rating
Employee Rating

The service and staff were wonderful. I was greeted with a smile. I was treated like family. Thank you. More

by ALYPOPS28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Klinger

Oct 04, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 02, 2024

Dealership Rating
Employee Rating

It's great to hear that your experience with Smith Mercedes Benz was so positive! It sounds like they took care of your needs. Recommending them to others shows how satisfied you are with their servic More

by Ed Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Loren Goldstein, Nicholas Klinger, Roger Waugh , Billy Crow

Oct 03, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you, Ed, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 12, 2024

Dealership Rating
Employee Rating

Very pleased with the purchase of a new vehicle and the service provided by a very professional staff More

by RAMASYSPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 13, 2024

Smith Motor Sales of Haverhill Inc responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

June 29, 2024

Dealership Rating
Employee Rating

Truly an Amazing dealership with the most informative and helpful employees. Thank you Smith Motors! They made my car purchase extremely easy and always give the best service. More

by Jackie Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 01, 2024

Smith Motor Sales of Haverhill Inc responded

Thanks, Jackie, for your feedback on your recent visit to Smith Motor Sales of Haverhill Inc. It's great to hear that we were able to assist you and that you had such a positive experience.

June 24, 2024

Dealership Rating
Employee Rating

We depend on Lorenfor our new car purchases. One call to him engages the process, including procuring a salesman, negotiations, financing, registration, and delivery. He makes the entire process More

by RTPROVENCHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 24, 2024

Smith Motor Sales of Haverhill Inc responded

At Smith Motor Sales of Haverhill Inc., customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad you enjoyed your experience working with Loren, and it was a pleasure having you at the dealership. We appreciate your review!

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