Bekah Huey

Roseville Toyota's service SUCKS! I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the I paid for a Lithia Lifetime Oil Change.....tried to make appt but when I said "Lithia Lifetime" they said I would have to be scheduled late in the day.....took them 2 1/2 hours to change my oil. Will NEVER got to Roseville Toyota again! (they only schedule cash customers earlier in the day) More

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Toyota kept me informed about any unexpected problems they noticed during the Multipoint Inspection. Especially, if it was a safety issue. they noticed during the Multipoint Inspection. Especially, if it was a safety issue. More

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I’m feeling like my house they have excellent service and Help to me taking my new car Help to me taking my new car More

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Service dept very effective and knowledgeable Received my vehicle when estimated Received recommendations and prices for upcoming maintenance my vehicle when estimated Received recommendations and prices for upcoming maintenance More

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They are very friendly and professional and explain in detail what you need to know and it’s easy to ask them questions. detail what you need to know and it’s easy to ask them questions. More

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Reliable and friendly I have had success there and good luck in the past both buying a car and having my car serviced so I continue to use Roseville Toyota luck in the past both buying a car and having my car serviced so I continue to use Roseville Toyota More

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Maintenance Checkup The staff at Roseville Toyota were very polite and treated me like family. My Toyota Tacoma truck was done within the time frame suggested. I have alw The staff at Roseville Toyota were very polite and treated me like family. My Toyota Tacoma truck was done within the time frame suggested. I have always had great service at Roseville Toyota. THANKS. More

by jmorello07 Verified Customer Verified Customer

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Wrong Service Went in for just an oil change. Told it would be about an hour. After an hour was informed that they had drained my transmission fluid on accident. My Went in for just an oil change. Told it would be about an hour. After an hour was informed that they had drained my transmission fluid on accident. My two issues with this. First, I feel that it is a safety issue having such lack of attention to detail. Second, with that happening it turned my wait time from one hour to about three and a half hours. My appointment was scheduled at 7 am and I did that for a reason. After my appointment I had a lot of things I had to take care of so I wanted to get my truck service taken care of and out of the way. With all that said. The service advisor was really great and understanding and did her best keeping me informed. Unfortunately I forgot her name but she had red hair if that’s helpful. Just want to make sure she gets kudos. I won’t stop coming because it was just a mistake but I do feel like it should be noted and corrected. Thank you, Tyler Plant Note: I selected a random employee from below because it required it. More

by tyleraplant Verified Customer Verified Customer

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Service Service writers very polite also The driver that does drop off and pick up And I also like the notification when the car needs service I would recomm Service writers very polite also The driver that does drop off and pick up And I also like the notification when the car needs service I would recommend Roseville Toyota to my friends if I asked More

by Ortega Verified Customer Verified Customer

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My time @ RT (Roseville Toyota). Everyone was courteous and the complimentary chocolate hit the spot. Having the free car wash really completed a good visit & I didn’t have to wait lo Everyone was courteous and the complimentary chocolate hit the spot. Having the free car wash really completed a good visit & I didn’t have to wait long Good job! Roseville Toyota. More

by SUEFAM Verified Customer Verified Customer

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