Bekah Huey

I think the overall experience has been good each and every time I get service for my vehicles. I want to make that clear. However this visit did not meet my expectations at all. Was called by Gary from every time I get service for my vehicles. I want to make that clear. However this visit did not meet my expectations at all. Was called by Gary from service at 801am to ask me if I wanted to have additional service performed .and I chose yes. I had work to keep busy, but by 1031a I had not had another call from Service to update me. Transmission and Brake fluid changes do. It take this much time. When I reached Gary he said “had to change techs, let me check and get back to you”. Gary was nice but not knowing how things were progressing and my having to call was not normal for Roseville. Felt like poor communication internally, and in the meantime I had to wait an additional hour to have services done. Now it felt rushed due to my inquiry. I was called back to say it was done at 1133am. I’m not even confident the $550 I paid for the services actually happened. I will trust since always been good. I had to wait an additional amount of time as the valet for my vehicle looked for my car and then had to ask me for my paperwork again and finally someone else found my car and apologized. Like I said wasn’t to the normal standard. I will be back as I’m not that kind of consumer. But you asked for a review so this is what happened More

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This dealership is simply outstanding. I bought my Prius there and have continued to deal with the agency to service my vehicle for the six years since. I bought my Prius there and have continued to deal with the agency to service my vehicle for the six years since. More

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I received Great service on time and as promised with no surprises. Thanks Roseville Toyota! surprises. Thanks Roseville Toyota! More

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Professional staff and good service. I unfortunately had a screw in my tire and was afraid to go anywhere because it was leaking air and the tire light was on in the dash. So I immediate I unfortunately had a screw in my tire and was afraid to go anywhere because it was leaking air and the tire light was on in the dash. So I immediately went to their service department and asked for assistance in replacing my tire. No time to make an appointment in this case. They took my vehicle in and about 2 hours later it was done, this was on a Sunday morning no less.. I was sticker shocked on the price of rubber now days but happy they were open to help me! More

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I am always very impressed with the service, energy, accuracy and general friendliness of staff, including Sam, at Roseville Toyota. My vehicle is a bit older (2012) and fairly high mileage (170K+) so t accuracy and general friendliness of staff, including Sam, at Roseville Toyota. My vehicle is a bit older (2012) and fairly high mileage (170K+) so there can be issues. The report back from the tech and service manager is easy to understand and it makes it possible to prioritize the things that need to be done. If there is a new vehicle on the horizon, the smart money will be on Toyota--they excel. It is appreciated, thanks. More

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They were all very pleasant and professional. The waiting room was clean and the cafe was clean and the clerk was pleasant. The waiting room was clean and the cafe was clean and the clerk was pleasant. More

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Roseville Toyota has great service! Quick car service. Professional workers. Good deals on tires, maintenance plans. Quick car service. Professional workers. Good deals on tires, maintenance plans. More

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Of the 3 Toyota Dealerships that we work with, this one is by far the best. Very friendly and accomidating. is by far the best. Very friendly and accomidating. More

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The sales representative Qasim was very nice and friendly and the prices were very reasonable. and the prices were very reasonable. More

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They are fast, friendly efficient. The longest that I had to wait was 85 minutes. My experience has always been positive. The longest that I had to wait was 85 minutes. My experience has always been positive. More

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