Behnam Shahvandi

Kia of North Austin responded

Thank you for your review! We're glad to hear that Kia of North Austin made your car-buying experience simple and straightforward. Enjoy your new vehicle!

Kia of North Austin responded

Demarcus, we're delighted to hear about your fantastic experience with Jerome and the team at Kia of North Austin! It's great to know that everything was smooth and transparent for you. Thank you for recommending us, enjoy your new Rav 4 Hybrid!

Kia of North Austin responded

Thank you for sharing your feedback. We sincerely apologize for the experience you've had. Please know that every vehicle we sell is checked by our service department prior to sale to ensure it meets our standards. Unfortunately, we can't control any issues that may arise after the sale, but we always recommend purchasing a vehicle service contract to protect your asset. We understand that it's a choice, and we respect that. We’ve been trying to reach you to offer our assistance in resolving the situation. We’d love the opportunity to help you, whether it’s getting you out of your current vehicle and into a different one or providing other support. Your satisfaction and business are very important to us, and we’re committed to showing you the level of customer service that we stand by. Please give us a chance to make things right!

Kia of North Austin responded

Thank you, Alicia, for your kind words! We’re so happy to hear that Sebastian and our management team made your Kia Certified vehicle purchase such a smooth and enjoyable experience. Customer satisfaction is our top priority, and it’s wonderful to know that we could help you find the perfect car. We truly appreciate your support and look forward to assisting you again in the future. Enjoy your new ride! - The Kia of North Austin Team