Sydney Amburn
Sydney Amburn at Kia of North Austin
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Sydney Amburn

Sales Consultant

Kia of North Austin

13175 N US Hwy 183
Austin, TX 78750

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4.6
7 Reviews

Dealership Experience

1 yr, 4 mos

Languages Spoken

English English

4.6

7 Reviews

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7 Reviews of Sydney Amburn

September 17, 2024

Dealership Rating
Employee Rating

Kia has always been very good at sending me service reminders along with any recalls. They schedule everything quickly and have you in and out. Easy to work with and plan around. More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2024

Kia of North Austin responded

Thank you for sharing your experience, Debbie! I’m pleased to hear that Kia of North Austin has been effective in sending service reminders and handling recalls promptly. We appreciate your feedback and look forward to continuing to provide you with efficient service in the future.

August 16, 2024

Dealership Rating
Employee Rating

These guys really have the stellar customer service thing down! I cannot say enough great things about Cody and Daniel! Both these guys were so kind. I had a bit of an emergency situation where my seatbelt c More

by Lesli.reimers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Frazier , Daniel

Aug 19, 2024

Kia of North Austin responded

Thank you for sharing your experience! We're delighted to hear that Cody and Daniel provided exceptional service and addressed your seatbelt issue promptly at Kia of North Austin. Your safety is our priority, and we're glad we could help save you some money too. We appreciate the recommendation!

July 31, 2024

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Employee Rating

Absolutely the worst to deal with and only cares about the sale not the customer More

by Zhunterm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Bailey Hendrick, Hannah Brusseau , Derek Martinez

Aug 02, 2024

Kia of North Austin responded

Thank you for sharing your concerns. I regret to hear about your disappointing experience. Your feedback is important to us, and we take comments like these very seriously. Our goal is to ensure every customer feels valued and satisfied with their experience. Please reach out to me directly so we can discuss your concerns in more detail and work towards a resolution. We are committed to improving our service and hope to earn back your trust. Thank you, Ben Klein General Manager benklein@lithia.com

June 13, 2024

Dealership Rating
Employee Rating

If you need a vehicle quick go visit Sydney at Kia of North Austin! I'm a mom of 3 and I got rear ended in my minivan and for other contributing factors it was time for a new vehicle. It was the first ti More

by Nicole.eva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Williams , Derek Martinez

Jun 13, 2024

Kia of North Austin responded

Nicole, we're delighted to hear that Sydney and Richard made your experience at Kia of North Austin enjoyable and seamless. Enjoy your new 2024 Blue Kia Telluride!

May 07, 2024

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Employee Rating

Stepping into Kia North Austin, after months of dealership visits, I was warmly greeted by Sydney A. She guided me through the car buying process without any pressure, unlike my previous experience More

by Tyler L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 08, 2024

Kia of North Austin responded

Tyler, we're delighted to know that Sydney and our team at Kia of North Austin provided you with a top-notch car buying experience. We always aim for transparency and ease during the process. Enjoy your new Sorento!

April 04, 2024

Dealership Rating
Employee Rating

Sydney was very cordial. I was appreciative that she seemed willing to take enough time with us to let us make a good decision. If she didn’t know the answer to a question More

by mikepeays1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Brusseau, Levi Durst

Apr 04, 2024

Kia of North Austin responded

Mike, it's great to know that Sydney and Heather were able to assist you effectively at Kia of North Austin. We always aim for our customers to make informed decisions. Thank you for your feedback!

March 20, 2024

Dealership Rating
Employee Rating

I would like to thank everyone at Kia of North Austin team. They were all there to help. I especially thank Jason and Sydney. They tried to help in any way they could. If I need to buy a new car I will g More

by Ozberk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Brusseau, Susan Idais , Jason Thompson

Mar 20, 2024

Kia of North Austin responded

We're so glad to know that our team, especially Jason and Sydney, were able to assist you at Kia of North Austin. We appreciate your kind words and look forward to helping you again when it's time for a new car!

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