Becky Barruss | Page 2

At Huntley Ford, the manager was incredibly helpful in setting up the rearview mirrors for our new Ford Explorer, making it easy for my wife, who is shorter, to drive. He didn't just show me the basic fun setting up the rearview mirrors for our new Ford Explorer, making it easy for my wife, who is shorter, to drive. He didn't just show me the basic functions; he took the time to save our specific mirror configurations in the car's memory and instructed us on how to assign these presets to individual ignition keys. This kind of personalized attention makes buying a car a truly pleasant experience. Thank you very much! More

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Absolutely horrible trying to buy experience. I'm telling them I will buy this vehicle, i have a check ready, but I'm out of state and need to hammer out details before I drive out there to f I'm telling them I will buy this vehicle, i have a check ready, but I'm out of state and need to hammer out details before I drive out there to finalize purchase. Like robots, all sales people keep repeating "your best leverage is to come to dealership in person, we do not negotiate over the phone". I asked how exactly does that work for out of state buyers? Answer "your best leverage is to be here in person" I asked to speak with finance manager, they declined my request. I asked for a photo of bed of the truck. I was told they don't have one. I said, well can someone go out to the parking lot and take one? Ohh.. yes they can. Absolute horror show. More

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I had a hard time deciding between a new, but basic Ford Escape and a used, but more fully equipped Ford Explorer of similar price. My sales manager provided me with a detailed breakdown of the 5-year cost Escape and a used, but more fully equipped Ford Explorer of similar price. My sales manager provided me with a detailed breakdown of the 5-year cost of ownership for each option, including insurance and depreciation. This detailed analysis helped me make an informed and economically sound decision in favor of the Ford Explorer, saving me from any regrets about potentially overpaying. More

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I’ve asked this dealership multiple times to stop calling me, and the calls have continued anyway. At this point it feels more like harassment than customer service. On top of that, they are advertising v me, and the calls have continued anyway. At this point it feels more like harassment than customer service. On top of that, they are advertising vehicles that have branded titles, which is something buyers absolutely need to look out for. While that information may be disclosed somewhere in the fine print, it’s not always obvious up front, and many consumers won’t realize what that actually means until it’s too late. Between the persistent unwanted calls and the inventory practices, this is not a dealership I would recommend. If you’re considering doing business here, ask very direct questions, read everything carefully, and proceed with caution. More

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Usually I'm not the biggest fan of the whole "car salesman vibe" but the guy who helped me out was really cool, I didn't feel that pressure or awkwardness you feel at some dealerships just a respectf salesman vibe" but the guy who helped me out was really cool, I didn't feel that pressure or awkwardness you feel at some dealerships just a respectful and knowledgeable guy (Rob Vader) who was there to help me through the process. Hope he's still around next time I need a vehicle because I don't think I'll be going to anyone else from now on. Also the dealership was clean, friendly and had a lot of options in a wide range I was impressed. Definitely recommend. More

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When choosing a new car at Ford Huntley, I struggled to decide between two models, as each offered its own advantages for my needs. Instead of pushing me to choose one option, my sales representative compa decide between two models, as each offered its own advantages for my needs. Instead of pushing me to choose one option, my sales representative compared all the specifications and cost of ownership in detail, and even arranged an extended, full-day test drive. Thanks to this professional and informal approach, I made an informed and confident choice. More

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When I purchased my new Ford Escape, I was concerned about safety when parking in cramped city conditions. My sales manager, Becky, offered an unconventional solution – not only did he arrange for the i about safety when parking in cramped city conditions. My sales manager, Becky, offered an unconventional solution – not only did he arrange for the installation of the standard 360° camera, but he also organized the temporary installation of parking sensors at his own expense while waiting for the necessary parts. This flexibility and willingness to find an individual approach transformed a standard purchase into a premium service experience. More

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I decided to buy a new Ford Explorer ST, but I encountered a huge dealer markup, which put the deal at risk. Instead of insisting on the higher price, my sales manager honestly explained the reaso encountered a huge dealer markup, which put the deal at risk. Instead of insisting on the higher price, my sales manager honestly explained the reasons and found a way to apply several Ford loyalty programs to reduce the final price to a reasonable level. Thanks to this flexible approach, I became the owner of my desired car. More

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I appreciated how the salesperson genuinely addressed my fuel economy needs and skillfully recommended the Ford Escape Hybrid instead of pushing a more expensive option. The car itself was delivered in perf fuel economy needs and skillfully recommended the Ford Escape Hybrid instead of pushing a more expensive option. The car itself was delivered in perfect condition and ready for sale; the only minor issue was that the complimentary fuel tank wasn't completely full as advertised. More

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My experience was truly positive: no pretense, no pressure, just genuine conversation. The Huntley Ford Nissan team listened carefully to my needs and explained everything clearly, which helped build pressure, just genuine conversation. The Huntley Ford Nissan team listened carefully to my needs and explained everything clearly, which helped build trust. There was a slight delay with payment, but the staff kept me informed and handled it professionally. Overall, everything was clear and personable, and I left feeling confident in my decision. More

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