Beca Ramirez Godoy
Beca Ramirez Godoy at Seguin Chevrolet

Beca Ramirez Godoy

Service BDC

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.3
156 Reviews
4.3

156 Reviews

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156 Reviews of Beca Ramirez Godoy

January 02, 2025

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Employee Rating

I have taken my car there twice now and have been very disappointed both times. The lack of communication and the amount of time it took to fix my issues were unacceptable! If I wanted any updates on the More

by JP
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Recommend Dealer
No

January 01, 2025

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I never have a problem here. I went to get my oil changed but the Wi-Fi kept going in and out. They had someone come to each person waiting in the service and offer to take us ho More

by pksquared2
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Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

December 30, 2024

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I like this dealership so far the service has been very good, the representatives are friendly and they know their job More

by rueben777
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Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

Dec 30, 2024

Seguin Chevrolet responded

Dear rueben777, Thank you for sharing your experience! We’re glad to hear that you’ve had great service and that our team has been friendly and knowledgeable. We appreciate your feedback and look forward to continuing to provide you with excellent service. Sincerely, Jeremy Sims, General Manager

December 30, 2024

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They fixed my 2500 hd really fast and I was outta therein a couple hours More

by foponder
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Recommend Dealer
Yes
Dec 30, 2024

Seguin Chevrolet responded

Dear foponder, Thank you for your wonderful review! We're thrilled to hear that we were able to get your 2500 HD fixed quickly and that you had a great experience with us. We truly appreciate your business and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

December 30, 2024

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I visited the service department with a scheduled appointment for an oil change and tire rotation. The service took 2.5 hours which was very inconvenient and unexpected. The staff was friendly and th More

by Jenniferwelnak
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

Dec 30, 2024

Seguin Chevrolet responded

Dear Jenniferwelnak, Thank you for sharing your feedback. We apologize for the extended wait time during your recent visit. We understand how valuable your time is, and we will work to improve our efficiency to better serve you in the future. We’re glad to hear that our team was friendly and that you were pleased with the cleanliness of our facility. We appreciate your patience and hope to have the opportunity to provide you with a faster service next time. Sincerely, Jeremy Sims, General Manager

December 27, 2024

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Really attentive my needs and concerns. Had excellent attitudes and greeted me with a smile. More

by tiffany19781
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila , Ms Amber

Dec 30, 2024

Seguin Chevrolet responded

Dear tiffany19781, Thank you for your kind words! We're thrilled to hear that our team was able to meet your needs and concerns with such care and a positive attitude. Your satisfaction is very important to us, and we look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 26, 2024

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Employee Rating

Great job completing the oil change. I really don't think it should take two hours to complete this operation. My vehicle never moved in the first hour of my appointment. More

by none23
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

Dec 30, 2024

Seguin Chevrolet responded

Dear none23, Thank you for your feedback and for the positive rating! We're glad the oil change was completed successfully. We apologize for the extended wait time, and we appreciate your patience. We'll be sure to work on improving our service times to ensure a smoother experience in the future. Sincerely, Jeremy Sims, General Manager

December 23, 2024

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The service person was fast and friendly. Service was carried out in a timely manner and done correctly. More

by scooter_5338
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

Dec 31, 2024

Seguin Chevrolet responded

Dear scooter_5338, Thank you for sharing your experience! It’s great to hear that our team provided fast and friendly service and that everything was handled correctly and efficiently. We truly appreciate your support and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

December 23, 2024

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Employee Rating

Very friendly staff, they helped me retain a NitroFill warranty to replace a tire having a wood screw in it. The tire change itself was pit crew fast I had time to drink a soda, eat some chips and it wa More

by bryanjirvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila , Ethan

Dec 31, 2024

Seguin Chevrolet responded

Dear bryanjirvin, Thank you for sharing your fantastic experience! I’m thrilled to hear our team provided such friendly and efficient service, especially with your NitroFill warranty and the quick tire change. It’s great to know we exceeded your expectations—just like a pit crew! We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 19, 2024

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Employee Rating

Excellent job 👏 amazing work every time when am there and many people help me congratulations next time More

by gchapa49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

Dec 31, 2024

Seguin Chevrolet responded

Dear Gchapa49, Thank you for your wonderful feedback! We’re so glad to hear that you continue to have a great experience with us. We look forward to assisting you again in the future. Congratulations, and see you next time! Sincerely, Jeremy Sims, General Manager

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