Beca Ramirez Godoy
Beca Ramirez Godoy at Seguin Chevrolet

Beca Ramirez Godoy

Service BDC

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.2
67 Reviews
4.2

67 Reviews

Write a Review

67 Reviews of Beca Ramirez Godoy

June 19, 2024

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Employee Rating

The entire staff was incredible and friendly! !! Quick negotiations, and good business for both parties! I love my Trail Boss Colorado! More

by SuperBreaker
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Recommend Dealer
Yes

June 18, 2024

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They focused only on sale. No explanation of features after sale. The salesperson told us the other person was going to show us how to get signed into the app and show us featu More

by YLLEM21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Monica Moreno-Davila

Jun 19, 2024

Seguin Chevrolet responded

Dear Yllem21, I apologize for the lack of support you experienced after your purchase. We aim to provide comprehensive service from start to finish and clearly fell short this time. Please reach out to me directly at (830) 303-4381 so we can address your concerns and ensure you have the necessary support and information regarding your vehicle and app features. Sincerely, Jeremy Sims General Manager

June 12, 2024

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I didn’t schedule an appointment to change my oil, they said it would take 2-2.5 hrs but it only took an hr! Super thankful because I had my 2month old daughter with me!! More

by N/A
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Recommend Dealer
Yes
Jun 13, 2024

Seguin Chevrolet responded

Hi N/A Your trust in us is valued! We're excited to welcome you back for more great deals. Sincerely, Jeremy Sims, General Manager

June 10, 2024

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They get you in a car. To not care after that this 21 track is by far the Worst car i have ever had More

by NMARTIN932
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Recommend Dealer
No

Other Employees Tagged: Anthony Medina

Jun 11, 2024

Seguin Chevrolet responded

Dear NMartin, I'm sorry to hear about your experience with your vehicle. We strive to provide excellent service both during and after the sale. Please contact me at (830) 303-4381 so we can discuss your concerns and work towards a resolution. Sincerely, Jeremy Sims General Manager

June 08, 2024

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Service at the desk was the worst. No one talked to you it was like I was a ghost. From now one the only one I will deal with is Tyson He is the only one that helps you and let’s you More

by Peggy Rader
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Recommend Dealer
No

Other Employees Tagged: Monica Moreno-Davila , Tyson

June 07, 2024

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Enjoyed the visit! Had what I needed done and Happy with the outcome of it. Looking forward to my next visit More

by millergroverjr
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Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

Jun 10, 2024

Seguin Chevrolet responded

Hi millergroverjr, It was a pleasure serving you! Your satisfaction is our priority. Sincerely, Jeremy Sims, General Manager

June 04, 2024

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Service advisors were too busy chitchatting to acknowledge me waiting at the counters for assistance. Gracie eventually asked how she could assist and got my vehicle checked in. Never returned More

by Max
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Recommend Dealer
No

Other Employees Tagged: Gracie Martinez

Jun 04, 2024

Seguin Chevrolet responded

Dear Max, I apologize for the poor experience you had with our service department. It's concerning to hear about the lack of attention and assistance you received. This is not the level of service we aim to provide. Please contact me directly at (830) 303-4381 ext. 2035 so we can discuss this further and work towards a resolution. Sincerely, Gary Stehle Service Director

June 01, 2024

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Everyone at Seguin Chevrolet is so committed to superior customer service. They are absolutely the best!! More

by SUEANNCROUSE
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Recommend Dealer
Yes
Jun 03, 2024

Seguin Chevrolet responded

Hi SUEANNCROUSE, Your support is appreciated! We strive to make every visit memorable. Sincerely, Jeremy Sims, General Manager

May 30, 2024

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Much better than last time! On time and fast service. In and out!! No confusion. More

by Velma
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Recommend Dealer
Yes

Other Employees Tagged: Monica Moreno-Davila

May 30, 2024

Seguin Chevrolet responded

Hi Velma, We're delighted you had a positive experience! Come back soon for more outstanding service. Sincerely, Jeremy Sims, General Manager

May 26, 2024

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Received vehicle in worse condition than before. Poor communication and quality of work performed on my vehicle. The technician misaligned my wheel cover making it almost impossible to put air in my More

by Unsatisfied Customer
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Monica Moreno-Davila

May 28, 2024

Seguin Chevrolet responded

Dear Unsatisfied Customer, I'm very sorry to hear about your recent experience with us. It's unacceptable that your vehicle's condition worsened after service, and I apologize for the poor communication and the misalignment of your wheel cover. Please contact me directly at (830) 303-4381 ext. 2035 so we can address these issues immediately and ensure your vehicle is serviced properly. We value your feedback and are committed to improving our service quality. Sincerely, Gary Stehle Service Director

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