Basem Metwally

Bought a used Ford Explorer and only received one fob. Did not receive the code for the keyless entry. They automatically add floor mats and coating to invoice and car was not detailed. 3 o’clock OK we w Did not receive the code for the keyless entry. They automatically add floor mats and coating to invoice and car was not detailed. 3 o’clock OK we will be home soon. This isn’t. More

by lenny7126 Verified Customer Verified Customer

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I appreciate the professionalism, patience and teamwork. I purchased the new 2025 Passport Trailsoprt all Black. I purchased the new 2025 Passport Trailsoprt all Black. More

by LAROBFAITHFUL Verified Customer Verified Customer

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Terrible experience! Made going to the dentist look like a good time! Did I mention it was a horrible drawn out game of wait let’s change the terms at signing. Since then Made going to the dentist look like a good time! Did I mention it was a horrible drawn out game of wait let’s change the terms at signing. Since then I’ve sold 3 cars to Carvana- they pay way more than dealerships. And bought 2 cars from Carvana. The entire buying process took less than an hour and car gets delivered to the house. More

by MEREHUMAN16 Verified Customer Verified Customer

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They were amazing and would recommend over and over again.They helped me pick a car im very obsessed with. again.They helped me pick a car im very obsessed with. More

by lembobrooke2 Verified Customer Verified Customer

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Basem provided great service and deserves kudos. Trey was ok. Finance guy was a little pushy. Trey was ok. Finance guy was a little pushy. More

by EDCFM69 Verified Customer Verified Customer

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Basem’s expertise and kindness made the buying experience truly special. I appreciate the time he took to ensure everything was perfect and he got me in the car that I wanted. truly special. I appreciate the time he took to ensure everything was perfect and he got me in the car that I wanted. More

by Frinkc88 Verified Customer Verified Customer

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I had a very good buying experience and would recommend this dealership and sales staff highly! this dealership and sales staff highly! More

by theiceman1811 Verified Customer Verified Customer

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Basem communicated well, explained everything well and was very professional. He handled the paperwork efficiently and offered his number should we have any questions about features of the vehicle. My on was very professional. He handled the paperwork efficiently and offered his number should we have any questions about features of the vehicle. My only negative was a price increase due to vehicle options. I was originally quoted a price for a Passport with navigation, which the car I ended up with does not have. The final price for my lease per month increased $15 for options I did not need. Should be a trade off without navigation. More

by retire0304 Verified Customer Verified Customer

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Excellent sales team and finance expert who get you where you need to be; no xx no pressure you need to be; no xx no pressure More

by theiceman1811 Verified Customer Verified Customer

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Great sales person without too much stress and got me in and our very quickly and our very quickly More

by lilack8 Verified Customer Verified Customer

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