Dealership Experience
7 yrs, 9 mos
Industry Experience
9 yrs, 8 mos
Languages Spoken
Arabic
English
151 Reviews
Write a Review151 Reviews of Basem Metwally
November 12, 2025
I am impressed with almost everybody and everything at Honda of Fort Myers. There is a major exception. I hate the phone system! When I call any business I expect a real live human being to answer! I Honda of Fort Myers. There is a major exception. I hate the phone system! When I call any business I expect a real live human being to answer! I do not want to leave a message. I especially do not want to enter digits on my smart phone when I am driving! It is only a matter of time some will have a fatal accident. The only winners will be the Morgan and Morgan’s of our litigious society. Please have all sales personnel a cell phone and train them to redirect calls to someone who can answer calls for sales, service, etc. More
Other Employees Tagged: Treyton Brown
November 10, 2025
Purchasing a new vehicle is an emotional experience. It can be joyful, emotional, perplexing and disappointing depending on what is available. I do wish the 2026 Odyssey Elite had a total new style a It can be joyful, emotional, perplexing and disappointing depending on what is available. I do wish the 2026 Odyssey Elite had a total new style and surround cameras like my lady friend’s mid level Pacifica which she paid only $30,000 for! I traded in a 2018 which is almost the same as the 2026. I planned to purchase a 2024 but it was the same, same ole! I chased the 2026 because I am worried that the 2027 will drop the 3.5 L V-6 and ten speed transmission. I hope Honda does not make the same mistake that Toyota did with the Sienna! I am a loyal Honda fan since 1963 at age 16 when I purchase the 305 Super Hawk CB77 motorcycle. This 2026 is my third Odyssey. More
Other Employees Tagged: Treyton Brown
November 09, 2025
The experience i had buying a car with Honda of Fort Myers was exceptional. They were very accommodating the customer service is top notch. Would definitely recommend buying a car here. Myers was exceptional. They were very accommodating the customer service is top notch. Would definitely recommend buying a car here. More
Other Employees Tagged: Justin Dunn, Patrick Lawton
November 05, 2025
Everyone was very friendly. We did have to come back to redo some paperwork because they were not well versed in out of state transactions. Would recommend them. We did have to come back to redo some paperwork because they were not well versed in out of state transactions. Would recommend them. More
Other Employees Tagged: Juan
November 03, 2025
Basem was the reason we went ahead on a new Lease ! He found the exact make, color and model Honda for us! Could not refuse and love our new 2026 CVR Excel ! He found the exact make, color and model Honda for us! Could not refuse and love our new 2026 CVR Excel ! More
Other Employees Tagged: Forgot name of our service person but he was EXCEPTIONAL !
November 02, 2025
For over 20 years I have been treated more like a close family member than just another car buyer and every time with V.I.P. treatment from the moment each time I call to getting my new car. What I can als family member than just another car buyer and every time with V.I.P. treatment from the moment each time I call to getting my new car. What I can also say is that when one is always treated with intelligence, respect, honesty, and kindness this brings out loyalty. So, even though I live almost a three-hour drive from the dealership, I still find my way back where I am taken care of rather than face a different kind of car buying chapter at this time in my life. More
Other Employees Tagged: Susan Grogan
October 29, 2025
Responsive, clear hard working, except F & I contract on financing too complex and confusing. Makes you feel like a criminal. financing too complex and confusing. Makes you feel like a criminal. More
Other Employees Tagged: Patrick Lawton
October 21, 2025
The whole experience was good, the sales staff were wonderful and the financing dept. was professional. wonderful and the financing dept. was professional. More
Other Employees Tagged: Alejandro Mora , Andrew

