Barry London | Page 94

The Mercedes Benz of Hagerstown sales team were all highly professional, knowledgeable, and a pleasure to work with. They helped us with our trade-in, and explained the financing in detail and in a wa highly professional, knowledgeable, and a pleasure to work with. They helped us with our trade-in, and explained the financing in detail and in a way that was easy to understand. We were impressed with the other employees we met as well--all were extremely friendly and hospitable. We will definitely go back to Mercedes Benz of Hagerstown for our next car! More

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Very knowledgeable on his products. Took the time to make sure that we fully understood all of the features of the vehicle and made it a great buying experience. Would definitely buy from Barry again. make sure that we fully understood all of the features of the vehicle and made it a great buying experience. Would definitely buy from Barry again. More

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WOW!!!! What a delightful, easy, no pressure process! Class, Luxury, Intelligence, education, professionalism abound with the sales and service team at this dealership. I have purchased 9 new cars and 3 Class, Luxury, Intelligence, education, professionalism abound with the sales and service team at this dealership. I have purchased 9 new cars and 3 used cars in my life time and this was the smoothest, easiest and most educated purchase I have ever made. I was impressed from the time I arrived at the dealership till I drove my new used car home! I had reviewed the 2 cars online I was hoping to test drive and consider for purchase before I arrived. Barry met me on the sales lot with a friendly no pressure greeting, he immediately retrieved the keys for the CLK and then much to my surprise I got an intelligent obviously very well trained educational introduction to Mercedes Benz and the CLK specifically I was about to test drive. Throughout the test drive Barry explained various safety features, luxury comforts, road handling, a turn radius demonstration and even an emergency brake test. I commute 150 miles a day and the safety and comfort of a vehicle that is responsible for my life 4 hours a day is extremely important to me. I have commuted 3 days since purchase and its a "WIN WIN" I am comfortable, happy and safe and I love my CLK! After the quick and easy process of processing paper work with Rob and being educated on the various extended warranty options that are available I thought I was all set, keys in hand and ready to roll... however Barry met me again outside with the car washed detailed and ready to go. Barry went over the car in detail with me covering bumper to bumper the safety features and quality a Mercedes Benz has to offer. He additionally went over every button, knob and gadget on the dash to ensure I knew how to operate and maintain optimal interior comfort for a smooth, safe enjoyable ride. I can't thank you enough for the time and education you put into providing a professional sales and service team! This is my first Mercedes Benz purchase, and I have a feeling it will certainly not be the last Aney More

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We wish this dealership was closer to us! Barry was very thorough since I was coming from Pittsburgh, we had to try to come to an agreement over the phone. He always called back promptly and was always ple thorough since I was coming from Pittsburgh, we had to try to come to an agreement over the phone. He always called back promptly and was always pleasant and professional. And we LOVE the chocolate!! Oh and the car too!!! More

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Barry and Austin made my purchase experience easy and comfortable. No preasures, they were both accommodating and flexible. Always available to get me complete, acceptable answers to my questions. The comfortable. No preasures, they were both accommodating and flexible. Always available to get me complete, acceptable answers to my questions. They were very friendly and professional. Both Barry and Austin exceeded my expectations. I would highly recommend to anyone to visit this dealership when in the market for a quality new or seasoned vehicle. More

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I purchase my 2011 4matic from the dealership on yesterday 3/15/11 and I'm on cloud 9. At least the ride home felt like I was floating on a cloud so much so that my husband had to take the lead driv yesterday 3/15/11 and I'm on cloud 9. At least the ride home felt like I was floating on a cloud so much so that my husband had to take the lead driving home to slow me down (so smooth). I had been driving an ML320 for years and had forgotten how smooth the ride was in a sedan. I still have my ML and love it. The experience I had at the dealership was excellent. My sales represenative was Barry London who contaced me within minutes after an online search of what I was looking for. Barry was very personable and knowledgeable without any pressure going over every single detail and feature. All of the staff at Mercedes of Hagerstown were friendly and accommodating making certain our experience was a pleasant one. This was my fifth purchase from a Mercedes dealership, but this purchase was by far the best. Thank you Barry London !!!!! More

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I am exceedingly pleased with my Sales Respresentative, Barry London. He showed and let me drive every model I was interested in so I was able to select the exact car I wanted. He explained every car, al Barry London. He showed and let me drive every model I was interested in so I was able to select the exact car I wanted. He explained every car, all of the features of each model and, more importantly he listened to me. My questions and concern were answered and it made me really understand and feel comfortable in my final decision. I recently became a widow after more that 50 years of marriage and one of the things during this long relatiionship that I had never done was to buy a car all by myself. Barry completely understood that I was hesitant to make a decision of this magnitude by myself, however, he never pushed me or made me feel rushed to make up my mind...in otherwords, he was totally patient with me in every way. I felt extremely comfortable with him and gave him my trust quite willingly and happily. I would buy a car from him again and would not hesitate to recommend him to my friends. You are fortunate to have Barry. He is a first class representative of the best there is at helping his customers feel proud to own and drive a Mercedes Benz. What more can I say other than he is the BEST! Sincerely, Joy Brown More

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I have been a loyal customer for 12 years, buying my first Mercedes at the dealership in 2000. Overall, the sales people are friendly, pressure less, and knowledgeable about the all of the cars. The s first Mercedes at the dealership in 2000. Overall, the sales people are friendly, pressure less, and knowledgeable about the all of the cars. The service and parts counter people are wonderful as well. I get all of my service work done at MB Hagerstown. There is no reason to go anywhere else! More

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I went in to test drive a car after searching the lot on a Sunday. I was handed the keys and was told to take a long as I liked. I never felt pressured to buy, there was no haggling, etc. I have tried to a Sunday. I was handed the keys and was told to take a long as I liked. I never felt pressured to buy, there was no haggling, etc. I have tried to buy from other dealerships and there is a never-ending sea of phone calls to pressure you to buy. When I came to buy the car, Andre was finishing up on another deal so Barry more than happily, explained the operation of the inside of the car. From start to finish, I was happy with the entire experience and would recommend this dealership 100%. More

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I have known Barry for many years but this is the first time I have purchased a vehicle from him. He was great to work with and made the transaction painless. He even drove several vehicles to my office fo time I have purchased a vehicle from him. He was great to work with and made the transaction painless. He even drove several vehicles to my office for me to look at to save me from having to leave my office. I would certainly recommend Barry, he will make you happy you contacted him. More

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