Barry London | Page 93

Barry did a wonderful job with customer service. I never felt as if I was being "sold". His non-pushy demeanor earned him a sale. felt as if I was being "sold". His non-pushy demeanor earned him a sale. More

Print

I wanted to add my review regarding our sales experience last May with Mercedes Benz of Hagerstown. We were intending to go into the dealership to pick up our umbrella, but instead picked up a new car AND a last May with Mercedes Benz of Hagerstown. We were intending to go into the dealership to pick up our umbrella, but instead picked up a new car AND and umbrella! So yes, we had a great time while we were there and were treated roaylly by Barry London. He anticipated and fulfilled our needs and wishes and made everything happen. Additionally he worked to obtain the best trade-in value for our previous Benz. We're very happy we stopped by and not surprisingly, we have gotten far more use and enjoyment out of our new car than we have gotten out of our new umbrella. Thanks for the fun day and the great car! More

Print

We recently bought a pre-owned car from Barry London and although it was our first buying experience with Mr. London, we were treated as though we were old friends. Barry's no pressure, friendly manner mad although it was our first buying experience with Mr. London, we were treated as though we were old friends. Barry's no pressure, friendly manner made the entire purchase experience really enjoyable. We are very pleased with our car and have recommended Barry to all our friends. More

Print

Overall experience was superb. The employees were a no-hassle team, very knowledgeable, and were able to accommodate all of our vehicle requests. The team was fair, honest, and an absolute pleasure to no-hassle team, very knowledgeable, and were able to accommodate all of our vehicle requests. The team was fair, honest, and an absolute pleasure to work with. I would recommend this dealership to my friends and family. Thanks you Mercedes-Benz of Hagerstown, you are the best!!! Sincerely Chris & Colleen Hafner More

Print

The vehicle in which we purchased was priced reasonably per our visit to the website www.kbb.com. The suggested retail cost of the car was reduced by 2,000 just prior to our visit which made the possibili per our visit to the website www.kbb.com. The suggested retail cost of the car was reduced by 2,000 just prior to our visit which made the possibility of purchasing it that much more attractive and plausible. Our trade value was appreciativey valued more than fairly, even further solidifying the desire to complete the transaction. Interfaced with the GM (e.g., Rob), seemed quite stoic and lacked the affect one would usually possess in engaging with customers. Barry London, or esteemed salesperson, became the reason that we decided to revisit the dealership following our encounter with Rob. He was knowledgeable, used humor freely, exercised empathy for our experience with Rob, and communicates effectively and is always reachable telephonically. Lastly, all administrative (e.g., plates, etc...) issues were managed on a Saturday - quite impressive. Thank you Barry for your professional support, we look forward to seeing you in the future for the purchase of a new or used Mercedes-Benz. More

Print

From the first interaction with Barry he was nothing but superb . He kept us up to date with his schedule if we had questions so we know how to get a hold of him who to talk to if he wasn't there. The expe superb . He kept us up to date with his schedule if we had questions so we know how to get a hold of him who to talk to if he wasn't there. The experience was very laid back other dealerships should take lessons.would definitely recommend merceds Benz of Hagerstown and Barry London . More

Print

This is the 4th new Benz I have leased from MB of Hagerstown. First off, Barry London and Austin Shemon are awesome to deal with. Barry is not only well versed in his own product, he is also able t Hagerstown. First off, Barry London and Austin Shemon are awesome to deal with. Barry is not only well versed in his own product, he is also able to give comparisons to comparable vehicles the competition may offer. Due to the vehicle I was looking for not being in stock, Barry and the General Manager had to locate the vehicle from other sources. Barry kept me informed during the whole process as to the progress of finding the vehicle I was seeking. Once the vehicle was obtained, Barry took the time to explain all the nuances that went with this vehicle, even setting of my phone bluetooth and Sirius for me. I was made to feel that if I had any other questions after delivery, I could call Barry for assistance. As far as the paperwork process, Austin went out of his way to explain all the numbers and even saved me money with the prepaid maintenance option. I am sure I will be treated the same for any service appointments I will need in the future. More

Print

The Staff members of this dealership relate to the pleasure of purchasing a new vehicle. They were professional, very knowledgeable and willing to work around my schedule. I was going on a trip, sho pleasure of purchasing a new vehicle. They were professional, very knowledgeable and willing to work around my schedule. I was going on a trip, short on time, and the vehicle was at the dealership and ready for pick-up within 2 days. All required paperwork was prepared and ready for my signature upon my arrival to take delivery of my new SUV. I was given thorough instructions on options I was not familiar with by Mr. London. This was my 3rd vehicle from this Dealership, and will continue to purchase from them and recommend to my family and friends. More

Print

When we left home on Saturday afternoon to visit Hagerstown Mercedes-Benz Dealership, we had no intentions of purchasing a new vehicle that day. Our goal was to learn more about the vehicle and do Hagerstown Mercedes-Benz Dealership, we had no intentions of purchasing a new vehicle that day. Our goal was to learn more about the vehicle and do some comparison shopping. Upon our arrival at the dealership, Barry London came out to greet us. He was warm, friendly and welcoming. Bary shared his extensive knowledge of the vehicle which included its structure, the options, as well as the comparison to other vehicles. During the test drive, he sat in the back seat and explained the vehicle. Upon our return to the dealership after the test drive, he continued to share information about the vehicle. He did not use any high pressure sales tactics which we very much appreciated. Then he asked if we would be trading our 4-Runner. We were unsure but he advised that he could give us an idea of the value. Barry alone with the Sales Manager answered our questions and made us feel comfortable with a decision to buy a Mercedes. They were very thorough, efficient and after some discussion, we made the final decision to purchase our first Mercedes. Barry seemed proud of this dealership and we got the feeling that he really enjoys his job. It was a pleasure working with him. More

Print

I would like to thank everyone at the dealership for a very professional leasing experience. I received the highest of professionalism from the first telephone call to the signing of the agreement. very professional leasing experience. I received the highest of professionalism from the first telephone call to the signing of the agreement. More

Print