Barry Jensen | Page 41

Emissions sensor Fixed the problem and explained the issue. Very polite and considerate. Service work was performed and I appreciated the bottled water in the waitin Fixed the problem and explained the issue. Very polite and considerate. Service work was performed and I appreciated the bottled water in the waiting area More

by Mikesfall Verified Customer Verified Customer

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Good service The team at the Tenvoorde service department do a good job, but with all of the hassle you'd expect from a dealership service department. I tend to av The team at the Tenvoorde service department do a good job, but with all of the hassle you'd expect from a dealership service department. I tend to avoid the regular service department as it is not as convenient as the QuickLane: Appointments are rarely available the same day or even the same week, especially for warranty / recall work, and they always want to keep the vehicle most of the day, so kind of a hassle, but they do good work. Staff is friendly and always willing to help. The work took longer than I expected, but I was warned that it might, so no problem there. One request: Please leave more detailed voicemails - if the vehicle is ready to pick up, say that in the voicemail so we don't waste the rest of the afternoon playing phone tag. More

by x41 Verified Customer Verified Customer

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Excellent service from check-in to check-out Immediately identified the cause of my complaint and explained the repair. Also recommended additional repairs that needed to be done in conjunction w Immediately identified the cause of my complaint and explained the repair. Also recommended additional repairs that needed to be done in conjunction with the needed repair. All repairs done efficiently and within cost estimation given. More

by JimmyT Verified Customer Verified Customer

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Service Good experience friendly staff.like the waiting area . Coffee tastes fresh free WiFi and TV to keep me entertained during the wait. I would recommend Good experience friendly staff.like the waiting area . Coffee tastes fresh free WiFi and TV to keep me entertained during the wait. I would recommend services to anyone. More

by Brendak1 Verified Customer Verified Customer

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A bunch of "little things" fixed, replaced or cleaned Knowledgeable service on my Edge. Friendly staff. My Ford Edge is a good car is a to own and drive, and regular maintenance keeps it that way. Knowledgeable service on my Edge. Friendly staff. My Ford Edge is a good car is a to own and drive, and regular maintenance keeps it that way. More

by WAYNEW2 Verified Customer Verified Customer

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Great service I have always been treated professionally, with respect and politely. The service to my vehicle was done efficiently and within a timely manner. I g I have always been treated professionally, with respect and politely. The service to my vehicle was done efficiently and within a timely manner. I got in shortly after arriving to have my oil changed. More

by MAGGIE.MAE.PLANTE Verified Customer Verified Customer

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Service and repair Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concer Brought my 2018 F150 is for routine service and to repair a slow leak in the tire. The technician and staff were awesome to deal with. Only two concerns with the visit. One, my truck sat in the parking lot for at least 15 minutes, maybe more because I didn't notice it at first, before the paperwork was presented for completion. Second, it seems the only tire pressure check done was on the repaired tire. The three tires, which were not repaired, all had about 2-3 psi less pressure. Whenever I visit Tenvoorde it is a pleasant experience with the staff and team being very courteous and friendly. I appreciate the conversations with Zack and Kolin. More

by chone0 Verified Customer Verified Customer

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Got me into a great truck for a great deal It was my first time buying at Tenvoorde and they treated me like I was a lifetime customer. The deal was very easy and timely. They made the whole th It was my first time buying at Tenvoorde and they treated me like I was a lifetime customer. The deal was very easy and timely. They made the whole thing very painless. I will be going back to Darrin for future vehicles. More

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Darrin Rocks! We have known Darrin since he was our Schwann Representative years ago. In 2014 he sold us our Edge and we still love it. Today he sold us a truck and We have known Darrin since he was our Schwann Representative years ago. In 2014 he sold us our Edge and we still love it. Today he sold us a truck and he went out of his way to make sure we were happy with our purchase. More

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Most excellent My service guy was awesome! He was right on the ball and I didn't have to wait. He set up the shuttle for me, both to and from my work. He was very pl My service guy was awesome! He was right on the ball and I didn't have to wait. He set up the shuttle for me, both to and from my work. He was very pleasurable. More

by gmontonye Verified Customer Verified Customer

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