Barrett Knox
Barrett Knox at Joe Machens Volkswagen

Barrett Knox

Internet Manager

Joe Machens Volkswagen

1200 Vandiver Dr
Columbia, MO 65202

not yet
rated
18 Reviews

Started working for the Machens group during high school (2015) and I have been at Volkswagen since April of 2021 and absolutely love it!

not yet
rated

18 Reviews

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Dealership Experience

3 yrs, 9 mos

Industry Experience

9 yrs, 5 mos

Specialties & Trainings

V.E.S.T. Certified Volkswagen Sales Associate

Customer Retention Specialist

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18 Reviews of Barrett Knox

September 03, 2024

Dealership Rating
Employee Rating

This Dealership Sucks! They Sold me a LEMON! I wouldn't even buy a brand new vehicle from them. More

by scot.kelley70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

February 11, 2023

Dealership Rating
Employee Rating

Amanda was able to fit me in last minute to get my headlights replaced. Jimmie and Autum also were very helpful with the rest of the process. Overall great experience! More

by Amcclallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephen Stamose, Conrad Foster, Amanda Shaw , Autum Hall, Anthony Heaper, Jimmy Schafer

October 20, 2022

Dealership Rating
Employee Rating

Barrett was able to help me find a car that fit my needs. He was super helpful the entire process More

by bdawnm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 13, 2022

Dealership Rating
Employee Rating

Barrett went out of his way to make sure I got to drive what I wanted even when they didn't have any there. Anthony was awesome with financing questions as well. Definitely got my business. More

by Ryan W.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Heaper

September 11, 2022

Dealership Rating
Employee Rating

Our salesman was very knowledgeable and thorough. Purchase paperwork process was easy. Finance person was very good also. More

by ERIK.WORATZECK
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 07, 2022

Dealership Rating
Employee Rating

Very efficient and friendly. I felt like he was trying to accommodate both my needs and my wants. More

by jeniferdawn6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 08, 2022

Dealership Rating
Employee Rating

Barrett was awesome to deal with and straight to the point. Gave me good deal on my trade in and they aren’t selling over msrp!! More

by Nota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Joe Machens Volkswagen responded

Thank you for your business, nota! I'm glad Barrett was able to provide you with a good deal on your trade-in and that we were able to sell the car at MSRP. We hope you enjoy your new car and please don't hesitate to reach out if there's anything else we can do for you in the future!

July 03, 2022

Dealership Rating
Employee Rating

The staff was pleasant, fairly, easy to work with. & knowledgeable about the product. Only one small instance wherein you were making assumptions that i was forced to correct. Price was high relative More

by hazel0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Heaper

Jul 04, 2022

Joe Machens Volkswagen responded

We're sorry to hear that you felt taken advantage of and that our price was high relative to the value you received. We always aim to provide a fair deal for our customers, and we're sorry if we didn't meet your expectations. Our finance department is usually very quick to process paperwork, but I apologize for the delay you experienced. Your comments are being forwarded to management for review.

May 18, 2022

Dealership Rating
Employee Rating

This VW dealer is best in class. They were so easy to work with. Coming in from NW Indiana, my wife and I purchased a new 2022 Atlas AND a 2018 Passat. Barrett was the salesman whom More

by jnjfoldenauer91112
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Heaper

May 19, 2022

Joe Machens Volkswagen responded

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. Best wishes!

April 30, 2022

Dealership Rating
Employee Rating

My wife and I needed a new vehicle due to our expanding family. Leo was very professional, helpful and attentive with finding us our new SUV. Everyone at the dealership made it a first-class operation. More

by Ben Dierkes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Terzopoulos , Anthony Heaper

May 02, 2022

Joe Machens Volkswagen responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Best Wishes!

1

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