Baha Yer

Jimmy helped make my trade in and car buying process super easy and smooth. Very professional and definitely made sure to give us the best service. We were in and out in one day! Very happy with my purc super easy and smooth. Very professional and definitely made sure to give us the best service. We were in and out in one day! Very happy with my purchase! Go see Jimmy for your next car! More

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Jon has the best customer service in Volkswagen. The process was very smooth and simple and very fast. I am completely satisfied and impressed with Jon’s customer and I will always recommend him to The process was very smooth and simple and very fast. I am completely satisfied and impressed with Jon’s customer and I will always recommend him to all my friends and family. More

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Jimmy was so fun to work with- I don’t think I’ll work with anyone else again. Great communication, friendly and everything was quick. Going to bring my brother to get his car from Jimmy. with anyone else again. Great communication, friendly and everything was quick. Going to bring my brother to get his car from Jimmy. More

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Jimmy is the best! He made our experience so amazing. Could not have imagined working with anyone else! He is the best person I have ever had a car buying experience wi He made our experience so amazing. Could not have imagined working with anyone else! He is the best person I have ever had a car buying experience with. Thank you Jimmy!! More

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Predatory loans, unprofessional customer service. Hiding fees and APR until the very last minute after they already ran 10 hard inquiries. Hiding fees and APR until the very last minute after they already ran 10 hard inquiries. More

by CMTERRA26 Verified Customer Verified Customer

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Melissa is an excellent salesperson, she was very helpful, professional and friendly. She helped me get the VW Atlas that i wanted! Thanks for the excellent service! helpful, professional and friendly. She helped me get the VW Atlas that i wanted! Thanks for the excellent service! More

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Everyone was super helpful and Melissa couldn’t have done a better job helping me get the Atlas I really wanted. Will recommend to future friends for sure. a better job helping me get the Atlas I really wanted. Will recommend to future friends for sure. More

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What a great experience I had at Volkswagen! Melissa was very patient, knowledgeable and kind. Melissa and her manager Julian truly helped with an obstacle I had and we were able to meet in the Melissa was very patient, knowledgeable and kind. Melissa and her manager Julian truly helped with an obstacle I had and we were able to meet in the middle. I literally passed a Volkswagen dealership near my house to visit the downtown location. I will do the same again. Thank you Melissa and Julian for such a great experience! More

by JANICEFENNELL Verified Customer Verified Customer

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I would highly recommend working with Celia. She’s has incredible knowledge of each and every vehicle you bring up. Celia is also kind and patient and went through great depth explaining my vehi She’s has incredible knowledge of each and every vehicle you bring up. Celia is also kind and patient and went through great depth explaining my vehicle. Please come see her and the team here at VW Downtown Chicago and the finance manager Baha is amazing More

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LOVED my experience with this dealership and Ahad in particular. I came in from Indianapolis to purchase, as they had the exact model I wanted at a fantastic price, thousands less than in my home market particular. I came in from Indianapolis to purchase, as they had the exact model I wanted at a fantastic price, thousands less than in my home market - plus, it was Certified, which was a great bonus. I was able to complete most necessary paperwork electronically with Ahad the day before coming in, and I know he was working after business hours to keep things moving, which I very much appreciate. Even on a busy Saturday afternoon, it took less than an hour at the dealership to drive away in the Taos, and that was only because I forgot to communicate a detail to them. Baha in finance was wonderful to work with as well. Ahad even filled up the gas tank for me, knowing I came in from out of town. Additionally - they are very well versed in selling to Indiana residents. The process is smooth, I drove away and about a month and a half later my new plate came in the mail. No need to worry about how sales tax or going to the BMV. I've already recommended the dealership several times due to my great experience there, even to fellow Indianapolis residents; the road trip is worth it! More

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