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Baha Yer
Baha Yer at Volkswagen of Downtown Chicago
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Baha Yer

Finance & Insurance Director

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.6
21 Reviews
4.6

21 Reviews

Write a Review

21 Reviews of Baha Yer

February 06, 2025

Dealership Rating
Employee Rating

Excellent service with personal touch. My car was cleaned and detailed on pick up. Great job.. More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Julian Perez, Jimmy Caprile, Fernando Tapia, Alonzo Bass

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Feb 06, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again, Mario.

January 29, 2025

Dealership Rating
Employee Rating

Celia was very helpful and patient. She listened to me and made the car buying a process less stressful. I will recommend anyone I know in the market looking for vehicle to Celia. More

by nikenahannah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Celia Mijangos

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Jan 30, 2025

Volkswagen of Downtown Chicago responded

Hannah, Thank you so much for your excellent review! We are so glad that Celia had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 23, 2025

Dealership Rating
Employee Rating

Salesman was sloppy on my paperwork. Address was incorrect in the final documents even after I corrected it with him. Manager seems snakey. Nickel and dime you on everything. More

by Dak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Julian Perez, Danny Aguilera

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Jan 24, 2025

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience. We apologize for the errors in your paperwork and any confusion caused. This is not the standard of service we strive for, and we’ll address this internally to ensure better accuracy moving forward. We’re also sorry to hear that your interactions with management didn’t meet expectations. Your feedback is important, and we will work to improve in these areas. Please feel free to reach out if there’s anything further we can do to assist.

January 07, 2025

Dealership Rating
Employee Rating

Jimmy was exceptional in making our sale "happen". He wasn't satisfied until he was able to work out the details of a complicated situation. More

by EDMUNDLEERIVERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario, Jimmy Caprile

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Jan 07, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that Jimmy was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

December 29, 2024

Dealership Rating
Employee Rating

A great experience that was quick and easy. I will service my car here again in the future. More

by Jack Meholf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocco Cesario, Syrell Fuel, Jimmy Caprile, Davis Luckett, Avery Gathercole, Grant Bode, Larry Cohen

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Dec 30, 2024

Volkswagen of Downtown Chicago responded

Thanks for the five-star review, Jack! We're glad your experience was quick and easy. We look forward to serving you again and ensuring your car stays in great condition!"

December 26, 2024

Dealership Rating
Employee Rating

I had the best sells rep. He was kind & nice. He made the car process so smooth & I was in & out. The quickest purchase ever. More

by niyanicole1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Oomens

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Dec 27, 2024

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience! We're thrilled to hear your sales rep made the process smooth and efficient. Enjoy your new car, and we look forward to serving you again!

December 19, 2024

Dealership Rating
Employee Rating

It was a great car buying experience. The GM Michael gave me a tour of the dealer. Rocco and Angie made the buying experience quick and painless. More

by Seth G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg, Rocco Cesario

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Dec 20, 2024

Volkswagen of Downtown Chicago responded

Seth, thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 13, 2024

Dealership Rating
Employee Rating

Avery was an amazing sales consultant, before and after the sale. Luis in service was great as well. Highly recommend! More

by PEDIGOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Tinoco, Mike Szafraniec, Kelia House

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Nov 14, 2024

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. Your feedback and rating mean a lot to us. We're glad Avery and Luis were able to help, and we hope to see you again!

November 05, 2024

Dealership Rating
Employee Rating

Professional,caring,transparent, among the best in the business, I will proudly recommend them anytime More

by GEORGE.SAIDU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg

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Nov 05, 2024

Volkswagen of Downtown Chicago responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us at Volkswagen of Downtown. Our team strives to provide professional, caring, and transparent service, and it’s rewarding to know that we met your expectations. If you know anyone looking for a new vehicle or exceptional service, we would greatly appreciate your referrals! Thank you again for your support, and we look forward to serving you in the future! 🚗💨

November 04, 2024

Dealership Rating
Employee Rating

It was a wonderful experience working with the team members at the dealership. Thanks to everyone More

by SALIL9K
Recommend Dealer
Yes

Other Employees Tagged: Angie Berg, Kelia House

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Nov 04, 2024

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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