Ba Nguyen | Page 6

Sales was fine. During the process sales guy was very responsive, within 5-10 minutes every text. After sale was finalized I would be lucky to get a response within During the process sales guy was very responsive, within 5-10 minutes every text. After sale was finalized I would be lucky to get a response within the same day. No update on delivery or shipping, just had to sit quiet with my fingers crossed. Bought the vehicle no sight, so my fault there but would've expected the salesperson to point out obvious flaws like cracks in the paint, chips in the windshield, cracks in tv screen frame etc, but I look at that as more my fault for not seeing in person. I thought the price was great until I saw the vehicle in person. Well, it's my problem now not theirs. Lesson learned, all dealerships are still the same. Carvana here I come. More

Print

BUYERS BEWARE Unorganized. Deceitful business practices. Dishonest. Lack of business ethics. 6 weeks after my purchase was completed I was told there was an issue on their e Deceitful business practices. Dishonest. Lack of business ethics. 6 weeks after my purchase was completed I was told there was an issue on their end. The issue- ineffective communication by the team at Dave Arbogast’s GMC. When you deal with 4+ team members, miscommunications are bound to happen. I should’ve known better than to expect them to communicate with each other effectively. I would never recommend a purchase from this dealer. They are rude and do not follow through on what they say they will do. BUYERS BEWARE. Safe yourself the headache and go anywhere but to this dealer. You’ll potentially end up with an issue SIX WEELS after your purchase that you will have to resolve yourself. They will not help. More

Print

Overall excellent experience! I purchased a vehicle being out of the state and Mark was fantastic to work with. He made sure everything was taken care and provided me with an accu I purchased a vehicle being out of the state and Mark was fantastic to work with. He made sure everything was taken care and provided me with an accurate description and video of the car I bought. He answered all my questions and made himself available, even on his days off. I couldn’t be more happy with my new car!! Amazing staff and excellent customer service. Thank you so much!! More

Print

We really liked your dealership. Erica and the rest of the staff that we met were really great to work with. I feel that I got a fair price for my trade in as it is listed on your lo Erica and the rest of the staff that we met were really great to work with. I feel that I got a fair price for my trade in as it is listed on your lots web site for only $1200 more than you allowed us. All in all, I can't say anything bad. More

Print

We bought a truck at Dave Arbogast , Troy Ohio. Chance Thomas was our salesman..professional, courteous, friendly and not one of those pushy types. We even took a couple days to decide what was b Chance Thomas was our salesman..professional, courteous, friendly and not one of those pushy types. We even took a couple days to decide what was best for us after looking at a few different options. Chance went over and above to ensure we were happy with the purchase. all of the staff were friendly and welcoming. Customers, Jeff & Lisa More

Print