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Auston Foster

Overview Reviews (72) Inventory (395)

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Auston Foster

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Auston Foster

Service Advisor

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.7

72 Reviews

Overview Reviews (72) Inventory (395)

4.7

72 Reviews

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72 Reviews of Auston Foster

June 07, 2024

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Employee Rating

Great fixed my problem and sent me on my way! nonthing else to say, so nonthing else to say, so More

by cmartin3ak

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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June 03, 2024

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All employees are courteous, friendly and fair to deal with. I have enjoyed my repairs and service time at Jim Norton. with. I have enjoyed my repairs and service time at Jim Norton. More

by dkcoupe44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joey Ryan, Rachel Farrell

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Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that you found our employees courteous, friendly, and fair. We're glad you enjoyed your repairs and service time at Jim Norton Toyota. We look forward to serving you again! Sincerely, Courtney, Jim Norton Auto Group

June 03, 2024

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Employee Rating

They are always helpful and efficient. Sometimes they don't call if you are waiting at the dealership. They said they called me & my wife, but neither of us had a missed call. At least t Sometimes they don't call if you are waiting at the dealership. They said they called me & my wife, but neither of us had a missed call. At least they could come out & tell me when the service is complete. Overall, it wasn't a big deal. I only waited an extra 20 minutes. But that might be too much for someone who feels they are "important." More

by johnclark4ou

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Jun 04, 2024 -

Jim Norton Toyota Tulsa responded

We are thankful for every customer who enters our building and always strive to provide exceptional customer service. Thank you for sharing your concerns.if you would like to discuss what you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

May 30, 2024

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Excellent team and service. A pleasure to work with this group. I appreciate the professional attitude and service. A pleasure to work with this group. I appreciate the professional attitude and service. More

by steveaggie831961

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Zeb Freter

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May 31, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the great feedback! We're thrilled to hear about your positive experience at Jim Norton Toyota. We strive to provide top-notch service, and we're glad to know we hit the mark. We look forward to working with you again in the future and appreciate you choosing us for your automotive needs. Sincerely, Courtney, Jim Norton Auto Group

May 29, 2024

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Quoted me $1900 for a $600 part installed. So disappointing. Service department is chaotic and disorganized So disappointing. Service department is chaotic and disorganized More

by larry.spurlock

Verified Customer

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Recommend Dealer

Helpful 0

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May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for writing, Larry. We take our award-winning reputation & your feedback seriously and would like to discuss the details with you as soon as possible. Our Service Manager, Eric Cooper, reached out to you via email and left a voicemail.Or if you prefer, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com at your earliest convenience. Sincerely, Courtney, Jim Norton Auto Group

May 29, 2024

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Great service, quick and friendly. Easy check in easy write up. Exceptional and comfortable waiting area. Easy check in easy write up. Exceptional and comfortable waiting area. More

by georgeshepherd4

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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May 30, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us, George! We're thrilled to hear that you found our service quick, friendly, and exceptional. We're glad you enjoyed our comfortable waiting area, and we look forward to welcoming you back to Jim Norton Toyota in the future. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

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Very professional. I never have any issues with the service they provide. They are always helpful. I never have any issues with the service they provide. They are always helpful. More

by KARLKRUMBHOLZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive feedback! We're glad to hear that you had a professional and helpful experience with us at Jim Norton Toyota. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 28, 2024

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Employee Rating

They were awesome helping us get into the vehicle we wanted. Also lowered our payments. wanted. Also lowered our payments. More

by mcolegrove86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 29, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for choosing Jim Norton Toyota and taking the time to leave such a positive review! We are thrilled to hear that we could assist you in finding the vehicle you wanted and work with you on your payments. We look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 27, 2024

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Employee Rating

The person that I had was very nice and gave me all the information I needed. information I needed. More

by adjiz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience! We are thrilled to hear that you found our team at Jim Norton Toyota helpful and informative. If you ever need anything in the future, feel free to reach out. We appreciate your kind words! Sincerely, Courtney, Jim Norton Auto Group

May 25, 2024

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Employee Rating

Courteous staff. Service done as expected and in a reasonable time frame. Thanks for the service. Service done as expected and in a reasonable time frame. Thanks for the service. More

by kat_twin

Verified Customer

Recommend Dealer

Yes

Helpful 0

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May 28, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Kat! We're thrilled to hear that you found our staff courteous and appreciated the service done in a reasonable time frame. We look forward to welcoming you back to Jim Norton Toyota in the future. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

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