Austin Shemon | Page 37

We made contact through E-mail after doing internet research for a Mercedes GLK350 4 Matic SUV. I was fortunate to connect with Andre Taylor after a phone call. I knew the "best" price that we wanted t research for a Mercedes GLK350 4 Matic SUV. I was fortunate to connect with Andre Taylor after a phone call. I knew the "best" price that we wanted to pay. As soon as Andre began to explain the car he had in stock and tell me the price they would pay for our trade in, I knew he was offering the best deal within a 500 mile radius from our home. I even had a local dealer from our home state tell me that Hagerstowm was practically giving the car away. Everything that Andre said that he would do he did it. Andre was very professional and knowledgable about the car, and it was a pleasure to deal with him. The day before we drove from WV to Maryland to purchase the car, Austin Shemon called and coordinated the financial aspects of the sell. He too was exceptional in his professionalism and knowledge. The day of the purchase, Andre explained the car's details thoroughly. We were very impressed with all the advanced features of the vehicle. Finally, Rob explained all the paper work in simple, understandable terms. He was also friendly, courteous, and professional. My husband and I highly recommend Mercedes-Benz of Hagerstown for an uncomplicated and enjoyable experience if you're ready to buy a quality, luxury car. More

Print

Wanted to buy a new Mercedes-Benz and initially chose this dealership because of its proximity to where we live. Our experience was the best, we were extremely well treated by everone at the dealership f this dealership because of its proximity to where we live. Our experience was the best, we were extremely well treated by everone at the dealership from walking in the door until driving away in our new car. More

Print

I would highly recommend Mercedes-Benz of Hagerstown. My sales consultant, Barry London was highly professional and provided me with a plethora of knowledge about the brand and models. He spent time explain sales consultant, Barry London was highly professional and provided me with a plethora of knowledge about the brand and models. He spent time explaining all of the safety and convenience features of my new 2013 GLK. After shopping several other Washington, DC area Mercedes Benz dealers, it was refreshing to have a sales person treat me as a valued individual customer and not just another sales commission. That level of personal service is rare today and definitely appreciated. More

Print

My experience with Mercedes Benz of Hagerstown has been fantastic. This is the second C300 4matic I have purchased with Wes Whetstone and I am extremely pleased. He made the buying experience very easy and fantastic. This is the second C300 4matic I have purchased with Wes Whetstone and I am extremely pleased. He made the buying experience very easy and gave the best advice for our current situation. I plan to do business with Wes in the future and highly recommend him to other buyers. Thank You! More

Print

I cannot even express in words how happy we were with our buying experience! Barry London was so easy to deal with and fun too! They gave us excellent value on our trades as well as a great deal on the new buying experience! Barry London was so easy to deal with and fun too! They gave us excellent value on our trades as well as a great deal on the new one. Barry's knowledge of the vehicle features was great as well. Our experience with Austin at the financial end of things was great too. Great overall experience and will continue to buy here! More

Print

My wife and I purchased a used car. We were treated well and with respect. The saleman was knowledgable and explained the cars options.The cholate was good. and with respect. The saleman was knowledgable and explained the cars options.The cholate was good. More

Print

Best car buying experience I have ever had. They made me completely at home and walked me through every step of the process making sure I was fully aware of everything was going on and how everything worked completely at home and walked me through every step of the process making sure I was fully aware of everything was going on and how everything worked. From financing to service ever part of my experience was incredible. I will never purchase a vehicle anywhere else. More

Print

Barry is a good salesperson, kind, patient and accommodative. He makes you feel at home and want to come back. He has developed a high level of trust with my family, and we ill return for our a accommodative. He makes you feel at home and want to come back. He has developed a high level of trust with my family, and we ill return for our auto needs. More

Print

I just purchased my second car from this dealership. The sales and service are great. I will be back. I recommend this dealership to everyone. sales and service are great. I will be back. I recommend this dealership to everyone. More

Print

My husband took my car in for service for a thermostat replacement .While there he took a look at the new C class vehicles & was approached by Mr. London to answer any questions he may have. We are curren replacement .While there he took a look at the new C class vehicles & was approached by Mr. London to answer any questions he may have. We are currently leasing a Mercedes that will expire in 6 months . Mr London was great to work with & took care of everything with ease. They didnt have the exact car I wanted but they had it there within 24 hrs. My first car came from another Mercedes dealership in another state. We will definitely be returning to Hagerstown Mercedes because they provided excellent service & made this purchase so easy ! Mr. London was an excellent salesman who went beyond to provide us with great service. Everyone we worked with in Hagerstown provided us with excellent service. More

Print