17 Reviews
Write a Review17 Reviews of Austin Schutt
December 12, 2024
Jay Stur was amazing, kind, and personable. He is just learning the trade but will go very far. Everyone was great, finance and the shop. Would recommend this team. He is just learning the trade but will go very far. Everyone was great, finance and the shop. Would recommend this team. More
Other Employees Tagged: Andrew Espinoza, Cooper The Service Dog , Jaypeth Stur 5 star
November 23, 2024
Just had 4200 dollars worth of work done on my truck. Got it back. Drove 30 miles. Heard a weird clunking noise on the tire. Took cap off and 2 of the luggage nuts have fallen off the tire. This is the s Got it back. Drove 30 miles. Heard a weird clunking noise on the tire. Took cap off and 2 of the luggage nuts have fallen off the tire. This is the second time this has happened when they work on my truck. The service department is horrible. Do not use them. I'm done with Erich Chevrolet. More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog
November 15, 2024
Did I ever have my truck in there for Service at Emich Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as Chevrolet? I far as I know I never did get Service there. What is READ there? Nothing matter what I say. When I purchased this Tuck I as well as the DEALER knew it was used. But why on the 120 point inspection was key things missing? Air Filter was on this Inspection list. I know for a FACT it was never looked at. I found it full of LEAVES, So NOONE EVERY LOOKED AT IT. THAT SUCKS. Second issue the Right Body Door frame was damaged. NO one DISCLOSED THAT TO ME BLOW ME OFF. When I did tell them. Said to me this was a USED TRUCK you should expect things like this? THAT IS BODY DAMAGE. So why was i told go away get it fix on your Dime. If the simple things of Air Filter are not inspected, why would I expect the Right-side Body Damage to be seen? NO ONE THEIR cares about Inspections on USED AUTOS. So, screw off then. Why would I trust the Service department to do an Oil Change and Filter when they can't do inspections on used autos? More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
November 10, 2024
In and out quickly! They did a great job and they are always friendly! I will be back! They did a great job and they are always friendly! I will be back! More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
November 01, 2024
Great customer service! Always keeping me up to date on progress is very much appreciated. Always keeping me up to date on progress is very much appreciated. More
Other Employees Tagged: Roger Magana
October 01, 2024
Great service every time at this location. , they got me in for a recall even though I didn’t have an appointment. , they got me in for a recall even though I didn’t have an appointment. More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
August 19, 2024
Don was great and knew exactly how to deal with my company car program. He also was accommodating of me adding things to my appointment when there was initially only one problem, by the time of my app company car program. He also was accommodating of me adding things to my appointment when there was initially only one problem, by the time of my appointment I got 3 problems solved! More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO
August 10, 2024
Good, nice, great work on my chevy, nice job and great work and nice people. work and nice people. More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO , Keith Smechek
July 23, 2024
I took them my truck because the steering was unresponsive. They charged me a lot of money and the steering is still the same way and I have to fight with them to see if they can order a new stee unresponsive. They charged me a lot of money and the steering is still the same way and I have to fight with them to see if they can order a new steering box or I want my money back. More
Other Employees Tagged: Joe Altmix, Don Mulhauser, Cooper The Service Dog, Matthew Gordon, Roger Magana, Kade Pointer, VICTOR RIVERA-SOTO , Keith Smechek
July 14, 2024
You will not find any better! Don M. is the Director of Service and has been there forever. He TRULY cares and he makes certain that his team is on top of stuff! Don and the Em Don M. is the Director of Service and has been there forever. He TRULY cares and he makes certain that his team is on top of stuff! Don and the Emich Chevrolet service department turned around my repair in a time period that was remarkable. They had to have a new transmission crated and shipped out from Chevrolet and they did not wait/lose a single minute on their end. They pushed the factory to respond and advocated for me the entire time. I would give them 10 stars if I could! I will not buy anywhere else. Dr. Joe Ramos More
Other Employees Tagged: Don Mulhauser