Austin Layton

Victoria was very good. But we felt other staff used pushy sales tactics in selling their River City Care Package and Extended warranty. But we felt other staff used pushy sales tactics in selling their River City Care Package and Extended warranty. More

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Very professional Services, David, Austin and Alex when up and beyond to gain this customer. THANK YOU! up and beyond to gain this customer. THANK YOU! More

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Tyrone provided excellent service throughout the process. He was patient with us and very helpful in getting all the details worked out. Jesse and Lane in the finance department were so easy to work with as He was patient with us and very helpful in getting all the details worked out. Jesse and Lane in the finance department were so easy to work with as well. More

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What an absolutely pleasant experience! No questions were treated as insignificant and answered promptly. I drove over 4 hours to pick up the 2022 Honda Ridgeline RTL-E and it certainly No questions were treated as insignificant and answered promptly. I drove over 4 hours to pick up the 2022 Honda Ridgeline RTL-E and it certainly was worth the drive! Financing took place, literally, as I drove to Decatur and I was assured the truck would be sitting out front by the main entrance when I arrived. The staff worked as a well oiled machine as I walked through sales and financing. Even to the point of loading my new truck with my things! I never felt a moment of being rushed through the process, even though I arrived an hour before closing. I was always treated as highest priority at the moment. Very unexpected, as many businesses in sales might be rushing me though, knowing their personal life was waiting for them! Even when I voiced my concern for the team about keeping them past closing time, they honored me as a customer. Never allowing me to feel guilty for keeping them so late. Everyone was pleasant and smiling. Even over the past couple of weeks, the team has reached out to me, reassuring me that “they have my back” for ANY questions. What peace of mind! It’s been 14 years since I bought a vehicle and I was treated like a queen! Thank you! I am looking forward to my next purchase from Shottenkirk Honda….or possibly one of their other family owned dealerships! More

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Tyrone was very helpful. He did everything in his power to make sure I got the vehicle that I wanted at a price I needed. Thank you also to Jesse as well. Yall are always won He did everything in his power to make sure I got the vehicle that I wanted at a price I needed. Thank you also to Jesse as well. Yall are always wonderful when we come in. Thank you for being our Honda family More

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We were very impressed with every employee we dealt with at Shottenkirk Honda in Decatur. Sales Consultant Tyrone Hurley was easy to work with. Very helpful. No rush and no pressure. He just tried to help u at Shottenkirk Honda in Decatur. Sales Consultant Tyrone Hurley was easy to work with. Very helpful. No rush and no pressure. He just tried to help us find a car that met our needs and we could afford. We’re very happy with the car we got. Business Manager Alex Figueroa walked us through the financing options and paperwork and configured a custom package of extended vehicle coverage that focused on the benefits we wanted. Austin Layton went the extra mile to negotiate a better interest rate from the bank. We definitely would put the team at Shottenkirk Honda in Decatur at the top of our list when buying a car in the future. More

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Ms. Victoria Villalobos is a top grade Sale lady. She is professional, honest, friendly, accommodating, and very knowledgeable. Our purchase of the 2025 Honda Civic was much easier with her help. professional, honest, friendly, accommodating, and very knowledgeable. Our purchase of the 2025 Honda Civic was much easier with her help. More

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Sammy as well as the sales team worked extremely hard to reach what me and my wife were looking for. reach what me and my wife were looking for. More

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Team was very helpful and professional. Final price was good. Sale Rep went above and beyond in going over details on new car at pickup. Final price was good. Sale Rep went above and beyond in going over details on new car at pickup. More

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They were courteous, helpful,and professional in explaining everything I needed to know about the vehicle that I purchased. explaining everything I needed to know about the vehicle that I purchased. More

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