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Austin Landers
Austin Landers at BMW MINI of Wichita

Austin Landers

Service Advisor

BMW MINI of Wichita

11000 East 13th St N
Wichita, KS 67206

4.5
60 Reviews

Born and raised in Wichita, KS. I have been immersed in the luxury auto industry since 2016, turning a childhood passion for BMW MINI's into a career. BMW's have been a lifelong love of mine-it all started when I was a kid dreaming about those iconic grilles and the thrill of the drive. Now, I have turned that passion into a career, helping others experience the excitement of the ultimate driving machine. Outside of work, life is full of energy and compassion with my partner and fur babies: 3 mischievous cats and 2 loyal dogs--a playful Golden-doodle and a regal Akita. They keep life fun, busy, and full of love.

4.5

60 Reviews

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Dealership Experience

9 yrs, 5 mos

Industry Experience

9 yrs, 5 mos

Languages Spoken

English English

60 Reviews of Austin Landers

April 11, 2025

Dealership Rating
Employee Rating

Austin provides outstanding customer service! He’s knowledgeable, helpful in providing service details, and very pleasant! More

by lfbyrne
Recommend Dealer
Yes
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April 10, 2025

Dealership Rating
Employee Rating

Who is Austin Landers? Who who who who who who who who who who who More

by kschmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sorry but I don’t recognize any of the employees

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April 10, 2025

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Employee Rating

We were very pleased with the service and attention to detail. The car was serviced in a very timely manner. My only concern is the price. I realize it does cost more for BMW. More

by nancygividen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Goedeken

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April 08, 2025

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BM of Wichita did an excellent job servicing my car. Customer service was great. Thank you. More

by h.loveless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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April 08, 2025

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Employee Rating

Recommended service that is not necessary in order to sell more repairs. Sets up precondition definitions unnecessary toward warranty extensions. More

by klschaaf2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Goedeken

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April 08, 2025

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Professional and pleasant. The visit was easy to schedule and a driver took me to my next appointment. More

by JOEDUNLAVY
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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April 08, 2025

Dealership Rating
Employee Rating

Poor communication. Can never call and talk to someone. Need to be more proactive on updating customers if issues arise More

by philip22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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April 02, 2025

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Ashley and the team are wonderful! They take great care of both car and driver! Thank you! More

by mnunleydds
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Goedeken

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March 31, 2025

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The staff at Walser are always friendly and helpful. Their expertise is very much appreciated. More

by chuck96
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Christian Mellinger, Ashley Goedeken

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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for your kind words! We're thrilled to hear that our team at BMW of Wichita provided you with a friendly and helpful experience. Your appreciation means a lot to us, and we’re always here to assist with anything you need. We look forward to serving you again in the future!

March 31, 2025

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Employee Rating

Austin is ALWAYS AMAZING. He is truly one of the most helpful people ever. He goes out of his way to help me every time More

by kmolik
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 31, 2025

BMW MINI of Wichita responded

Thank you for your kind words! We’re thrilled to hear that Austin continues to provide such outstanding service. Your support means the world to us, and we truly appreciate you choosing BMW of Wichita. We look forward to serving you again in the future!

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