Austin Kondor

Simple not pushy, quick and easy, open minded. Personable and relatable. We received fantastic service by Dennis. Personable and relatable. We received fantastic service by Dennis. More

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I had an absolutely outstanding experience working with Thomas Puerta. From the moment I arrived, he was professional, welcoming, and incredibly attentive to every detail throughout the entire process. He Thomas Puerta. From the moment I arrived, he was professional, welcoming, and incredibly attentive to every detail throughout the entire process. He took the time to answer all of my questions thoroughly, made sure I understood everything, and never once made me feel rushed or pressured. His knowledge, patience, and genuine commitment to providing excellent customer service made the experience smooth, enjoyable, and stress-free. What really stood out to me was how much he cared about making sure I was completely satisfied. Thomas went above and beyond to ensure everything was handled properly and kept me informed every step of the way. His positive attitude, friendly personality, and willingness to help made a lasting impression and turned what could have been a complicated process into an enjoyable one. It is rare to come across someone who combines professionalism with such a personable approach, and Thomas truly exceeded my expectations in every way. Because of the exceptional experience he provided, I would highly recommend Thomas Puerta to anyone looking for someone they can trust to deliver outstanding service. I will gladly recommend him to family, friends, and anyone else I know, and I look forward to working with him again in the future. He is an incredible asset, and anyone who has the opportunity to work with him will be in great hands I was very grateful to shake his hands! PS THANKS AUSTIN AND ROB More

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Very easy to work with, knowledgeable on product, fast and efficient customer service. We had visited other dealers and the commitment to the customer surpassed the others and efficient customer service. We had visited other dealers and the commitment to the customer surpassed the others More

by bturner1958 Verified Customer Verified Customer

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Deceptive Fees and Misleading Advertising – Buyers Beware I recently tried to purchase a used 2024 Nissan Titan from this dealership and was shocked by the level of deception in their pricing pract Beware I recently tried to purchase a used 2024 Nissan Titan from this dealership and was shocked by the level of deception in their pricing practices. The truck was advertised on Edmunds at $37,517 with no disclaimers or fine print about additional dealer fees. However, when I received the written proposal, the price suddenly jumped to over $44,000 after they added a $1,997 “CPO Fee,” $1,298 “Documentation Fee,” $559.55 “Electronic Filing Fee,” and $189 “PTA Fee.” These are junk fees that Florida law (specifically Fla. Stat. §501.976) says must be included in the advertised price. Dealers can only add tax, title, and registration afterward — not arbitrary internal fees. When I confronted the sales manager about it, he dismissed the issue and told me that “every dealership in Florida has fees,” then tried to brush me off by saying the vehicle was “out of my budget.” Even worse, the dealership admitted that the only disclosure about these charges is in small hidden print on their website, while they continue advertising the same vehicle on third-party platforms like Edmunds with no fee disclosure whatsoever. That is exactly the kind of deceptive advertising Florida’s consumer protection laws were written to prevent. I’ve since filed a report with the Florida Department of Highway Safety and Motor Vehicles and the Florida Attorney General’s Consumer Protection Division so they can review this dealer’s practices. If you’re considering buying from this dealership, get every number in writing before wasting your time. The advertised price is not what you’ll actually pay, and the so-called “CPO” and “documentation” fees are just markups disguised as official charges. More

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They were helpful and fantastic. Did a great job getting me into a truck and it didn’t seem hard for them to do at all. Did a great job getting me into a truck and it didn’t seem hard for them to do at all. More

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The service was great, and the pricing was very fair, no pressure. Very happy with my purchase. pressure. Very happy with my purchase. More

by l_kneip Verified Customer Verified Customer

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Thomas is the best seller of the world, amazing service, they got us approved when noone else could, thank you NOC! they got us approved when noone else could, thank you NOC! More

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Thomas was knowledgeable and provided excellent service during my visit. Wonderful car buying experience! Thanks so much! during my visit. Wonderful car buying experience! Thanks so much! More

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I am so grateful for the awesome customer service I received from TJ, Austin and Nelson! I appreciate how kind they were and made the process so easy for me to buy a new Pathfinder. Thanks again guys! received from TJ, Austin and Nelson! I appreciate how kind they were and made the process so easy for me to buy a new Pathfinder. Thanks again guys!!! More

by jaime.zygmunt Verified Customer Verified Customer

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After two terrible weeks of being ignored, Finally someone is communicating just to try to also side step. seems she is being fed xx herbicide answers for the problems I’m having. As I am not going someone is communicating just to try to also side step. seems she is being fed xx herbicide answers for the problems I’m having. As I am not going to hold them responsible out of principle and have done as they suggested the truth will be exposed. If really interested you should search reviews by date as it seems positive reviews are always first on top. Seems The Management is just as bad as the staff as did not contact me after my many requests.. This only leads me to believe the sell and repent or avoid the repentance is under his direction. Not Impressed! More

by Jeff Verified Customer Verified Customer

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