Austin Fornof
Austin Fornof at Sierra Toyota
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Austin Fornof

Service Manager

Sierra Toyota

2596 East Fry Blvd
Sierra Vista, AZ 85635

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4.7
523 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

18 yrs, 7 mos

Specialties & Trainings

ASE Certified

4.7

523 Reviews

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523 Reviews of Austin Fornof

March 25, 2024

Dealership Rating
Employee Rating

We were looking for a Jeep Wrangler, but wanted to buy it from a Toyota Dealer. We really like the way Toyota does financing. Sierra Toyota has been really great in servicing our vehicles. More

by AZ Scott
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Retherford , Tomas Romo

Apr 09, 2024

Sierra Toyota responded

Thanks for sharing your feedback! We're thrilled to hear that you appreciate Toyota's financing options, and that Sierra Toyota has provided excellent service for your vehicles. If you ever need assistance with financing or servicing in the future, we're here to help.

March 03, 2024

Dealership Rating
Employee Rating

Why does toyota send me coupons for service I can't use on oil changes that limit to 5 quarts. Why can't service return hub locks. Everytime I come to sservice have to check lug nuts, stem valve covers a More

by AUBUCHONZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Sierra Toyota responded

Thank you for bringing these concerns to our attention. We apologize for any inconvenience you've experienced with our service coupons and the return of lug nut locks. Your feedback is valuable to us, and we'll make sure to address these issues with our service team to improve our processes. Please feel free to reach out directly if you have any further questions or concerns.

March 02, 2024

Dealership Rating
Employee Rating

Very friendly and informative! I would highly recommend them to anyone needing their vehicle repaired. More

by NESWOLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Ramirez, Jared Pangus

Apr 09, 2024

Sierra Toyota responded

Thank you for your recommendation! We appreciate your feedback.

February 29, 2024

Dealership Rating
Employee Rating

Prompt, reliable and trustworthy service. Very friendly and knowledgeable staff. Upfront and honest information regarding repair and maintenance service costs. More

by cindysawinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus

Apr 09, 2024

Sierra Toyota responded

Thank you for your feedback! We're pleased to hear that you found our service prompt, reliable, and trustworthy. We strive to provide friendly and knowledgeable service while being transparent about repair and maintenance costs.

February 24, 2024

Dealership Rating
Employee Rating

I have used this dealership since I've owned my vehicle. I'm very satisfied with their service. More

by cassell1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Sierra Toyota responded

Thank you for your loyalty! We're delighted to hear that you've been satisfied with our service throughout the time you've owned your vehicle.

February 19, 2024

Dealership Rating
Employee Rating

The service was great. Thank you for the complimentary car wash service. We really appreciate it. More

by mjusa2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2024

Sierra Toyota responded

Thank you! We're glad you enjoyed the service, including the complimentary car wash.

February 08, 2024

Dealership Rating
Employee Rating

Customer service is always courteous and friendly. They do a good job of keeping you up to date on your upcoming vehicles maintenance needs. Overall very satisfied. However, on the last visit, they ch More

by TOP2245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melanie Tucker

January 28, 2024

Dealership Rating
Employee Rating

I enjoy taken my car to Sierra Toyota, because I know that I will receive great service, all employees are so friendly. More

by slipdisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 26, 2024

Dealership Rating
Employee Rating

I like this dealership. They have done good work on my cars and have treated me fairly every time, occasionally giving me a break on labor costs. More

by AZ Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Pangus, Mark Retherford

January 14, 2024

Dealership Rating
Employee Rating

My RAV4 would not start, had to have it jump started. I called service department and was told to bring the car in and they would check it. When I arrived I waited about 30 minutes and the Technician s More

by BURDENS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Magana, Jared Pangus

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